This property is in high demand!
11 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

The fitness facility was very minimalistic and modern.

The pool, game rooms & children area are fantastic.

Sauna and Jacuzzi are best for relaxation

Easy to visit all atttactions with the superb location.

Managed to take a peak at their beautiful sandy beach!
Private beach
Free Wi-Fi
Pool with view
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurants
11 travelers have booked today.
Based on 5,875 verified reviews
9.0
8.9
8.8
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8.4
Location rating score
| Value for money | 8.7 |
| Distance to city center | 22 km |
| Location rating | 8.4 |
| Nearest airport | Phu Quoc International Airport (PQC) - Vietnam |
| Distance to airport | 24.3 km |
For your convenience when traveling around the city, Wyndham Grand Phu Quoc offers shuttle service right at your doorstep making it easy for you to get to places conveniently.
Wyndham Grand Phu Quoc offers car park onsite for all guest visitors traveling with a car. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
Yes! The perks of staying at Wyndham Grand Phu Quoc include an on-site ATM, providing guest visitors with easy access point for cash withdrawal and remaining worry-free throughout your holiday.
The average travel time to get from Wyndham Grand Phu Quoc to the airport is 45 minutes, but please take into account that the travel time may vary based on traffic, weather conditions, and time of day.
Wyndham Grand Phu Quoc has a total of 1399 rooms.
Verified couple travelers that have stayed at this property have given Wyndham Grand Phu Quoc an average rating of 8.9. You can look up on more specific customer assessments, and comments by filtering for a specific type of verified guest travelers down in the review section.
Past families with young children that have stayed at this property have given Wyndham Grand Phu Quoc an average rating of 8.5. You can look up more in depth customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.
Verified group travelers that have stayed at this property have given Wyndham Grand Phu Quoc an average rating of 8.8. You can look up more detailed customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.
Verified local travelers that have stayed at this property have given Wyndham Grand Phu Quoc an average rating of 8.9. You can look up on more detailed customer evaluations, and feedback for this property down in the review section.
Check-in is from 3:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified hours may be charged an additional fee.

Experience Luxury and Tranquility at Wyndham Grand Phu Quoc
Welcome to Wyndham Grand Phu Quoc, a breathtaking 5-star hotel nestled on the stunning Phu Quoc Island in Vietnam. With its serene location and luxurious amenities, this hotel offers a truly unforgettable experience for discerning travelers. Built in 2017, Wyndham Grand Phu Quoc boasts modern architecture and elegant design, providing a perfect blend of comfort and sophistication.
Conveniently located just 45 minutes away from the airport, Wyndham Grand Phu Quoc offers easy access to the island's natural wonders and vibrant attractions. Whether you're seeking a relaxing beach getaway or an adventurous exploration of the island, this hotel serves as an ideal base for your Phu Quoc adventure.
Check-in at Wyndham Grand Phu Quoc begins at 2:00 PM, allowing you to settle into your luxurious accommodations at your own pace. The hotel features a total of 1377 well-appointed rooms, each designed to provide the utmost comfort and tranquility. From stylish furnishings to modern amenities, every detail has been carefully curated to ensure a truly indulgent stay.
Families traveling with children will appreciate the child-friendly policy at Wyndham Grand Phu Quoc. Children between the ages of 4 to 11 can stay free of charge, making it a perfect choice for a memorable family vacation. Take advantage of the hotel's spacious rooms and enjoy quality time with your loved ones while immersing in the beauty of Phu Quoc Island.
With a check-out time of 12:00 PM, you can savor your final moments at Wyndham Grand Phu Quoc before bidding farewell to this idyllic paradise. Whether you choose to relax by the pool, indulge in a rejuvenating spa treatment, or explore the island's captivating attractions, this hotel ensures a seamless and unforgettable stay.
Experience the epitome of luxury and tranquility at Wyndham Grand Phu Quoc. Book your stay today and embark on a remarkable journey of relaxation and discovery on the enchanting Phu Quoc Island in Vietnam.
Endless Entertainment at Wyndham Grand Phu Quoc
At Wyndham Grand Phu Quoc, guests can indulge in a myriad of entertainment options that cater to every taste and preference. Whether you are seeking relaxation or excitement, this luxurious resort has it all.
For those looking to shop for souvenirs or indulge in some retail therapy, the hotel offers a range of shops where you can find unique gifts and mementos to take home. If you're feeling lucky, head to the casino for a thrilling night of gaming and entertainment. The bar and nightclub are perfect for those who want to unwind with a refreshing drink and dance the night away.
For ultimate relaxation, the salon, massage, sauna, and steam room facilities are designed to pamper and rejuvenate your body and mind. The spa offers a wide range of treatments and therapies to help you unwind and find inner peace. If you prefer outdoor activities, the hotel's lush garden provides a serene environment to relax and reconnect with nature.
The games room is perfect for both kids and adults, offering a variety of entertainment options such as billiards, table tennis, and board games. For those who love to sing their hearts out, the karaoke room is the ideal spot to showcase your vocal talents. Lastly, don't forget to visit the gift/souvenir shop to bring back a piece of Wyndham Grand Phu Quoc as a memory of your unforgettable stay.
With an array of entertainment facilities, Wyndham Grand Phu Quoc promises an unforgettable experience filled with relaxation, fun, and excitement.
Unleash Your Inner Athlete at Wyndham Grand Phu Quoc's Sports Facilities
Wyndham Grand Phu Quoc is a haven for sports enthusiasts with its impressive range of sports facilities. Whether you're a golf aficionado, a fitness enthusiast, or simply love to soak up the sun by the pool or on the beach, this resort has something for everyone.
For golf lovers, the hotel boasts an exceptional golf course right on-site. Take in the stunning views of the surrounding landscape as you tee off and challenge yourself on this meticulously designed course. If you prefer to stay active indoors, the fitness center is equipped with state-of-the-art equipment to help you stay in shape during your vacation.
Cool off and relax in the outdoor pool, where you can take a refreshing dip or simply lounge by the water with a drink from the poolside bar. For those seeking a more tranquil experience, the resort offers a private beach where you can unwind on the soft sands and listen to the gentle waves. If you're looking to take your fitness routine to the next level, the resort also offers a fitness center with additional charge, where you can participate in various classes and workouts.
No matter your interests or fitness level, Wyndham Grand Phu Quoc's sports facilities are sure to keep you entertained and active throughout your stay. So, pack your workout gear and get ready to make the most of your vacation in Phu Quoc Island, Vietnam!
Convenience at Your Fingertips
At Wyndham Grand Phu Quoc, convenience is a top priority. With a range of facilities and services designed to make your stay as effortless as possible, you can relax and focus on enjoying your time in Phu Quoc Island.
Start your day with ease by taking advantage of the 24-hour room service, ensuring that you can indulge in a delicious breakfast or midnight snack whenever you please. The hotel also offers laundry service, making it convenient for you to keep your clothes fresh and clean throughout your stay.
For added convenience, the hotel provides safety deposit boxes to keep your valuables secure, as well as a concierge service to assist you with any queries or requests you may have. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily stay in touch with loved ones or catch up on work.
In addition, the hotel offers dry cleaning services and luggage storage, ensuring that your belongings are well taken care of. If you need any last-minute essentials, there is also a convenience store on-site. Finally, daily housekeeping ensures that your room remains tidy and comfortable throughout your stay. With these convenient facilities at your fingertips, you can truly relax and enjoy your time at Wyndham Grand Phu Quoc.
Convenient Transport Facilities at Wyndham Grand Phu Quoc
Wyndham Grand Phu Quoc takes great pride in providing a range of convenient transport facilities to ensure a hassle-free stay for its guests. With an airport transfer service, guests can easily reach the hotel upon arrival in Phu Quoc Island. The hotel also offers a shuttle service, allowing guests to explore the island's attractions and nearby areas with ease. For those who prefer to drive, Wyndham Grand Phu Quoc offers valet parking and a car park onsite, providing secure and convenient parking options. Additionally, the hotel offers a taxi service, making it effortless for guests to navigate the island and visit popular destinations. With these transport facilities, guests can truly make the most of their stay at Wyndham Grand Phu Quoc.
Indulge in Culinary Delights at Wyndham Grand Phu Quoc's Dining Facilities
At Wyndham Grand Phu Quoc, guests can embark on a culinary journey like no other with an array of dining facilities to suit every palate. Start your day with a delightful breakfast buffet offering a wide selection of continental dishes, ensuring a perfect start to your day of exploration. For those seeking convenience, the hotel also offers 24-hour room service, allowing you to indulge in a delectable meal from the comfort of your own room.
For coffee lovers, the hotel's coffee shop is the perfect spot to relax and savor a freshly brewed cup of coffee, accompanied by a selection of pastries and snacks. Additionally, the hotel boasts a restaurant that serves a diverse menu of international and local cuisines, catering to all tastes and preferences. Whether you're in the mood for traditional Vietnamese delicacies or international favorites, the restaurant offers a delightful dining experience.
For guests with specific dietary requirements, Wyndham Grand Phu Quoc also provides halal and kosher restaurants. These specialized dining establishments ensure that all guests can enjoy a delicious meal that caters to their dietary needs. With an emphasis on quality and variety, the dining facilities at Wyndham Grand Phu Quoc are sure to exceed your expectations and leave you craving for more.
Luxurious and Comfortable Rooms at Wyndham Grand Phu Quoc
Indulge in a luxurious and comfortable stay at Wyndham Grand Phu Quoc, where a range of exquisite room offerings awaits you. Choose from the Deluxe Garden View Twin, Deluxe Garden View King, Deluxe Ocean View King, Deluxe Ocean View Twin, Deluxe Suite Ocean View, Executive Suite Ocean View, Superior King, or Superior Twin rooms, each designed to provide a serene and relaxing atmosphere. Whether you prefer a spacious suite or a cozy room, Wyndham Grand Phu Quoc has the perfect accommodation to suit your needs.
Booking your stay at Wyndham Grand Phu Quoc through Agoda offers you numerous benefits. Enjoy the best prices available, ensuring that you get the most value for your money. With Agoda's user-friendly platform, you can easily browse through the room options, compare prices, and make your reservation hassle-free. Experience a seamless booking process and secure your dream room at Wyndham Grand Phu Quoc with just a few clicks on Agoda.
Discover the Tranquil Beauty of Cua Can in Phu Quoc Island
Nestled on the picturesque Phu Quoc Island in Vietnam, the Wyndham Grand Phu Quoc offers a serene retreat in the charming village of Cua Can. Surrounded by lush greenery and crystal-clear waters, Cua Can is a hidden gem that boasts stunning natural beauty and a tranquil atmosphere.
With its pristine white sandy beaches and calm turquoise waters, Cua Can is the perfect destination for those seeking a peaceful beach getaway. Spend your days lounging on the sun-kissed shores, taking refreshing dips in the ocean, or simply enjoying the breathtaking views of the surrounding landscape.
Beyond its stunning beaches, Cua Can also offers a range of outdoor activities for nature enthusiasts. Embark on a kayaking adventure along the Cua Can River, where you can explore the mangrove forests and spot exotic wildlife. Take a leisurely bike ride through the village and discover the local way of life, or hike through the nearby Phu Quoc National Park and marvel at its diverse flora and fauna.
For those looking to immerse themselves in the local culture, Cua Can is home to traditional fishing villages where you can witness the daily lives of the fishermen and even try your hand at fishing. Indulge in fresh seafood at the local restaurants, where you can savor the flavors of the island's culinary delights.
Whether you're seeking relaxation or adventure, Cua Can offers a peaceful retreat in the heart of Phu Quoc Island. Experience the tranquility and natural beauty of this enchanting destination when you stay at the Wyndham Grand Phu Quoc.
Getting to Wyndham Grand Phu Quoc
Located in the serene Cua Can area of Phu Quoc Island, Vietnam, Wyndham Grand Phu Quoc offers a luxurious and tranquil retreat for travelers. Getting to this stunning resort is a breeze, with convenient access from the nearby airports.
The nearest airport to Wyndham Grand Phu Quoc is Phu Quoc International Airport (PQC), located approximately 25 kilometers away. Upon arrival at the airport, there are several transportation options available to reach the resort.
One of the most convenient ways to get to Wyndham Grand Phu Quoc is by taking a taxi. Taxis are readily available at the airport and provide a hassle-free transfer directly to the resort. The journey takes around 30 minutes, allowing you to sit back and enjoy the scenic views of the island.
Alternatively, if you prefer a more budget-friendly option, you can choose to take a shared shuttle or a public bus. These options may take slightly longer as they make multiple stops, but they offer a cost-effective way to reach the resort while experiencing the local atmosphere.
No matter which mode of transportation you choose, the journey from the airport to Wyndham Grand Phu Quoc promises to be a delightful introduction to the natural beauty and tranquility that awaits you at this luxurious retreat.
A Gastronomic Delight: Dining Options at Wyndham Grand Phu Quoc
When it comes to dining, Wyndham Grand Phu Quoc offers a plethora of options that are sure to satisfy even the most discerning palates. Just steps away from the hotel, you'll find an array of restaurants that cater to various culinary preferences. Indulge in the authentic flavors of Vietnam at Chez Carole Restaurant, where you can savor traditional dishes made with the freshest local ingredients. For a quick caffeine fix, head over to Panda Coffee, a cozy cafe that serves up aromatic coffees and delectable pastries. If you're craving international cuisine, Green Bay restaurant is the place to be, with its diverse menu featuring dishes from around the world. And for those seeking a taste of homemade Vietnamese fare, Mon Tay Homemade Mrs Lynn is a must-visit. With its charming ambiance and mouthwatering dishes, this restaurant is sure to leave a lasting impression. Whether you're in the mood for a leisurely meal or a quick snack, the surrounding restaurants near Wyndham Grand Phu Quoc have something for everyone.
Affordable Luxury: Experience the Best Value at Wyndham Grand Phu Quoc
When it comes to finding the perfect balance between luxury and affordability, look no further than Wyndham Grand Phu Quoc. With an average room price of just $89, this stunning hotel offers exceptional value for money, allowing you to indulge in a world-class experience without breaking the bank.
Compared to the average price of a hotel room in Phu Quoc Island, which stands at $65, Wyndham Grand Phu Quoc truly stands out as a steal. Not only do you get to enjoy the lavish amenities and impeccable service that the hotel is renowned for, but you also get to save significantly on your accommodation expenses.
From the moment you step into the elegant lobby to the time you retire to your luxurious room, every aspect of your stay at Wyndham Grand Phu Quoc is designed to exceed your expectations. With spacious and well-appointed rooms, state-of-the-art facilities, and breathtaking views of the island, this hotel offers an unforgettable experience at a fraction of the price you would expect.
Whether you're planning a romantic getaway, a family vacation, or a business trip, Wyndham Grand Phu Quoc offers unbeatable value for your money. Don't miss out on the chance to experience the best of Phu Quoc Island without breaking the bank. Book your stay at Wyndham Grand Phu Quoc today and discover a world of affordable luxury.
Fantastic Stay at Wyndham Grand Phu Quoc
Guests rave about the exceptional experience they had at Wyndham Grand Phu Quoc. From the moment they arrived, they were greeted by friendly and passionate staff who went above and beyond to ensure their comfort. The rooms were not only spacious and clean, but also provided breathtaking views of the beach. The hotel's attention to detail is evident in every aspect, from the beautifully maintained garden to the pristine swimming pool. Speaking of the beach, guests were delighted by its beauty and cleanliness. With a water park and another swimming pool on-site, there was no shortage of fun and relaxation. Overall, guests had a wonderful stay and highly recommend Wyndham Grand Phu Quoc for a truly memorable vacation.
Unforgettable Experiences Await at Wyndham Grand Phu Quoc
Discover a world of luxury and impeccable service at Wyndham Grand Phu Quoc, where exceptional customer reviews speak volumes about the hotel's commitment to excellence. With an impressive overall rating of 8.6, it's no wonder that guests rave about their unforgettable experiences at this stunning resort on Phu Quoc Island, Vietnam.
One of the standout features of Wyndham Grand Phu Quoc is its exceptional value for money, as reflected in its impressive rating of 8.6. Guests consistently praise the hotel for offering a luxurious experience at an affordable price point, ensuring that every guest feels like a VIP. From the moment you step foot in the grand lobby, you'll be greeted by friendly and attentive staff who go above and beyond to make your stay truly memorable.
Wyndham Grand Phu Quoc is renowned for its world-class facilities, earning an impressive rating of 8.9. Whether you're looking to relax by the infinity pool overlooking the crystal-clear waters of the Gulf of Thailand, indulge in a rejuvenating spa treatment, or savor delectable cuisine at one of the hotel's exquisite restaurants, you'll find everything you need for a truly indulgent getaway. The hotel's commitment to cleanliness is also evident, with a rating of 8.9, ensuring that every corner of the property is impeccably maintained for the comfort and satisfaction of its guests.
Excellent9.0
Facilities
Excellent8.4
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
The property serves free buffet breakfast from 6:00 AM to 10:00 AM daily.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Excellent
10 most recent verified ratings received by the property
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The hotel's location is great, near Safari, VinWonder, and Grand World. Plus, it offers a convenient shuttle bus service to those attractions. Furthermore, the staff is excellent and friendly, while the property itself is impressive with a beautiful beach, pool, and water park. If you are traveling with young children, the junior suites are perfect for families. With numerous positive comments from previous guests, the hotel makes for a great stay.
Some guests were disappointed with the poor breakfast quality, which was mentioned in a few reviews.
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Service
Breakfast
Location
Cleanliness
Pool
Beach
Kids facilities
Value for money
Room size
I have never been to a larger resort without it being at the top level in all segments in the challenging accommodation of so many people. It can rightly be said that it is a family hotel because so many contents and activities are dedicated to the youngest. As for the rooms, they are spacious, clean and have all the necessary equipment. The rooms were always arranged on time, only on two occasions it was later in the afternoon due to a large change of guests, which is understandable. Due to these crowds, the management moved the regular shuttle bus to another location of the lobby, which was an excellent move. The breakfast is varied and there is a suitable type of food for everyone. The only thing I noticed was that the coffee machine was always crowded and that should be improved somehow. The pool is a place with plenty of activities for both children and adults. The beach is also provided with lifeguards, enough sunbeds and additional facilities, nets for volleyball, football and enjoying water games. What delighted me the most was the grassy area between the villas and the beach, under palm trees and mats, which, with natural protection from the sun and the breeze, makes for an unforgettable experience. Every detail was really thought of, I would recommend it to everyone and if there is an opportunity I would like to come again.
Dear Gordana, Thank you very much for choosing Wyndham Grand Phu Quoc and for sharing such a detailed and thoughtful review. We are delighted to hear that you enjoyed your stay and appreciated our spacious and well-equipped rooms, family-friendly facilities, and the variety of activities available for both children and adults. We’re happy to know that you enjoyed the variety of breakfast options available for everyone. Thank you also for your comment about the coffee machine – we will look into it to make sure it provides a better experience for our guests. It is wonderful to hear that the beach, pool, and the grassy areas between the villas and the beach contributed to a memorable and relaxing stay. Your kind words about the attention to detail and overall guest experience are truly appreciated. We are grateful for your recommendation and sincerely hope to welcome you back to Wyndham Grand Phu Quoc for another exceptional stay in the future. Warm regards, Wyndham Grand Phu Quoc
We stayed there for a week in two garden rooms. The hotel has a huge territory overall. We liked the staff, the spacious rooms, and the breakfast. We didn’t like that the main building is quite far from the beach, and walking there under the scorching sun wasn't pleasant. However, you can request a tuk-tuk to and from the beach. The beach is beautiful and clean, with showers, volleyball nets, and football goals, but there are no changing cabins. The number of sunbeds is limited. Since we stayed during the off-season, it wasn’t a problem, but in high season they would likely not be enough due to the large number of rooms in the hotel. The beach is not lit up at night and there were no parties. At the neighboring hotel, there’s a beachfront restaurant with music and a livelier atmosphere. The room had everything except laundry bags. At the reception they told us that laundry costs 100,000 VND per item, but I found a much cheaper option — LA SPA – Massage Phu Quoc & Laundry — which also picks up and delivers laundry to the hotel for free. Dinner at the hotel was 750,000 VND, and massage services were 600,000 VND for 30 minutes. We found much cheaper alternatives elsewhere. The location is close to Safari Park, VinWonders, and Grand World. However, if you want to go to the night market or Sunset City, it’ll take more than an hour due to the very slow traffic on Phu Quoc. Now we realize it would have been better to stay in the city.
Xin chao, Thank you very much for your valuable feedback. We’re delighted to hear that you had a pleasant stay at Wyndham Grand Phu Quoc. We truly appreciate your kind words regarding the great value and comfort of the accommodation, and we’re glad that you were able to make good memories during your trip. We apologize for the inconvenience caused to you. Please rest assured that we will review this matter internally and do our best to make improvements. Once again, thank you for your helpful feedback, and we look forward to welcoming you again with an even better experience in the future. Best Regards, Wyndham Grand Phu Quoc
A very nice place for couple relaxation and family trip with kids. Many amenities and activities for the kids and adults. They have big water slides for the kids to play and also have a foam party in the late afternoon at the kids pool. Awesome hotel to stay as they provide free shuttle service from the airport to the hotel with good clean luxury mini buses. Also have free shuttle service to The Grand World for food, massage, shopping & entertainment. A very new location place for me & family. Those who like casino will love it as the hotel is link to the casino if you stay in Tower B facing the ocean view once you come down to the ground floor you can just walk in to the casino. Very convenient. Surprisingly the casino is not crowded at all and very big and they use $Vietnam Dong which is very good instead of US$. Me & wife enjoy our short getaway trip and will definitely go back again. At the Grand world there so many massage shop and very competitive. So you can bargain with them as cheap as VD$200,000 like Singapore $10 for an hour leg & shoulder massage. Breakfast at the hotel was good too with many varieties of food. We also went to take a view of the Villa and is so beautiful and luxurious to stay there. Would recommend big family to stay at the villa. They have two storey 3 bedrooms villa. Two bedroom upstairs and one bedroom downstairs with your own private pool. Hotel also have some small shopping mall like clothings and mini supermarket. But the town supermarket King Kong is still bigger and cheaper. Unless you just want to stay in the hotel then you just have to buy from there. They also have many seafood restaurant at Grand World. We had a hotpot seafood which was value for money. It's around *** for two pax. My rating for this place is 5 star ⭐⭐⭐⭐⭐ with nice hotel ambience. Lastly the beach is really nice to swim with nice white sandy beach. Really good for the kids and family to enjoy in this place.
Xin chao, Thank you very much for your valuable feedback. We’re delighted to hear that you had a pleasant stay at Wyndham Grand Phu Quoc. We truly appreciate your kind words regarding the great value and comfort of the accommodation, and we’re glad that you were able to make good memories during your trip. We apologize for the inconvenience caused to you. Please rest assured that we will review this matter internally and do our best to make improvements. Once again, thank you for your helpful feedback, and we look forward to welcoming you again with an even better experience in the future. Best Regards, Wyndham Grand Phu Quoc
I stayed at Wyndham Grand Phu Quoc, located in the north of Phu Quoc Island, in the Executive Suite Ocean View. It was a nice stay overall, with some highlights and areas for improvement. My room was in Tower B, Level 8, and check-in took place at the Tower A lobby. It takes a few minutes to walk from Tower A to Tower B, but the path is pleasant. From my room, I could enjoy a gorgeous sunset view over the ocean and a clear view of the large main pool below, definitely one of the best parts of the stay. The suite itself was huge, over 1,300 sq ft, featuring 2 bedrooms, 3 restrooms (including 2 bathtubs), 3 balconies, and a spacious living room. Everything was modern, clean, and very comfortable, perfect for families or groups. The location is a bit far from the city center, but the hotel offers free shuttle buses to Grand World, Safari Zoo, and VinWonders, which makes exploring the northern area of the island convenient. The beach is wide and beautiful with soft white sand, though it can get very crowded during peak hours due to the number of guests staying here. Breakfast had a good variety of options, but unfortunately, the taste was only average. Because this is a very large resort with many guests, the staff seemed overwhelmed at times. They were polite and tried their best, but it’s understandable that personal service can be limited. Overall, Wyndham Grand Phu Quoc offers a spacious, comfortable suite, stunning sunset and pool views, and good facilities, but the crowded environment and average food slightly affect the luxury experience. Still, it’s a nice choice for families looking for a relaxing beachfront getaway in the north of Phu Quoc.
Dear Valued Guests, Thank you for sharing your feedback with us. Your kind words encourage our team and motivate us to further improve our services. We look forward to welcoming you back for another wonderful stay at Wyndham Grand Phu Quoc. Warm regards, Hotel Management Board.
Airport transfer
Private beach
Currency exchange
Free Wi-Fi in all rooms!
“If expectations aren't high, it's OK.”
To start with the pros. Very large complex. Spacious rooms. Good beach (like most beaches in Phu Quoc). Large pool. Deluxe Garden view King is a good size. The air conditioner in the room worked well - it was quiet and did not blow into the bed. Vinpearl Grand World is conveniently a 10-minute walk away. Unfortunately, there is no sidewalk there and you have to walk on the highway, but there are few cars there. You can also get to Vinpearl Grand World from the hotel by free bus, but it runs on a fixed schedule and quite rarely and often the bus is so full that it can no longer fit in. You can also get there by free large golf carts that move around, but they are the same as the paid ones and I did not understand what to distinguish between free and paid ones, or maybe some of the free car drivers tried to sell their service to tourists for a fee. The a’la carte Italian restaurant Atlantis is good, but last year it was better. If you book very early and monitor various booking channels, you can even find an offer that is more than 50% cheaper than the official price. Now the cons. If it were a 3-star hotel, there would be no complaints and there would be a lot to praise, but from a 5-star hotel, you would expect above all a higher quality of service and better organization. Since we arrived at a very good hotel, the shock was so great at first that we were ready to leave the next day and lose the entire cost of the 5-day reservation. Since the room in a good hotel nearby was quite expensive at that time, we decided to try one more day and fortunately we still adapted and stayed there. We remembered the main rules for staying in mass tourism hotels – you have to go to breakfast as soon as the restaurant opens and you have to book a place on the beach at least at 07:00 in the morning. We stayed at this hotel at the same time a year ago and thought we knew what to expect, but this time there were significantly more guests and that changed the situation significantly. There are too many people at breakfast and too few staff. There are two breakfast restaurants and they are large and it seems that there is a lot of staff, but there are too many people and the staff cannot cope with such a crowd. It was difficult to find a free table and when you found a table, it was not cleaned and you had to wait a very long time before it was cleaned and then you had to wait a long time before knives and forks were brought. There was always at least 20 people in line at the omelette station and there were always about 10 people in line behind the coffee machine. The choice of food seemed large at first glance, but when you started looking, it turned out that there was not much to choose from for European tastes. Although 90% of the guests at this hotel were from Europe, the choice of food is oriented towards the tastes of different Asian people, for example, there were 10 types of rice prepared in different ways. The better fruits and more popular dishes were constantly running out and were not updated quickly enough, and some fruits were no longer available at all half an hour after the restaurant opened. There is a real shortage of machine coffee at this breakfast and is only available to those who are ready to stand in a lively queue for up to half an hour, and this hard-to-get coffee turned out to be quite tasteless. Last year there were also some problems with breakfast, but now things are much worse. If your goal is to spend a beach holiday, then you may be disappointed, unless you are ready to go to the beach at 7:00 in the morning. The beach itself has good sand and a comfortable entrance to the water, but it is very crowded. The number of sun loungers on the beach has been significantly increased compared to last year, but it was not possible to find a free sun lounger. There are mattresses on the lawn under the palm trees further from the beach and last year they were used little, but this year they were all taken right away in the mo
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely appreciate your kind comments about our spacious rooms, beach, swimming pool, and location, and we are pleased to know that you enjoyed these aspects of your visit. At the same time, we deeply regret the inconveniences you experienced, particularly regarding breakfast service, crowding, and beach facilities during peak occupancy. Please accept our sincere apologies for not meeting your expectations on this occasion. Your comments have been carefully noted and shared with the relevant departments for review and improvement. We truly value your feedback, as it helps us enhance our service standards. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless and enjoyable experience. Kind regards, Wyndham Grand Phu Quoc