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Value Hotel Thomson in Novena offers comfort and convenience near Balestier Road’s hawker centers. Features a rooftop pool, fitness center, and easy access to Singapore attractions via Novena MRT—perfect for two travelers. Located in Novena, Value Hotel Thomson offers two travelers proximity to shopping, parks, Orchard Road, and the city center. Enjoy a rooftop pool, fitness center, 24-hour check-in, and well-equipped rooms with air conditioning, free Wi-Fi, in-room safes, and rejuvenating showers. With easy access to attractions, dining, and transport, the hotel ensures a seamless and relaxing stay. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
740 meters to public transportation
Check-in [24-hour]
Great food & dining
Great View
Free Wi-Fi
Swimming pool
Car park
Front desk [24-hour]
Fitness center
Family room
Luggage storage
Laundry
10 travelers have booked today.
Based on 20,090 verified reviews
7.3
7.2
7.2
7.0
6.8
6.7
Location rating score
Value for money | 7.2 |
Distance to city center | 5.0 km |
Location rating | 7.2 |
Nearest airport | Seletar Airport (XSP) |
Distance to airport | 10.3 km |
What are the property's policies for children's bedding at Value Hotel Thomson?
Value Hotel Thomson's policy relating to children's bedding considers guests age 6 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
When was Value Hotel Thomson built?
Value Hotel Thomson was built in 2009.
In which languages can Value Hotel Thomson's staff members communicate?
Value Hotel Thomson can speak in 3 languages and supports widely used languages such as English and Mandarin Chinese for visitors visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.
What do travelers love most about Value Hotel Thomson?
Past visitors that stayed at Value Hotel Thomson have given this property a rating of 7.261 for its remarkable cleanliness as the primary highlight for their stay.
What is the verified guest review consensus about Value Hotel Thomson's food?
66.0% of our past guest assessments have given an optimistic review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for Value Hotel Thomson down in the review.
What is the typical rating that verified Families with older children have given to Value Hotel Thomson?
Verified families with older children that have stayed at this property have given Value Hotel Thomson an average rating of 6.8. You can search for more descriptive customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.
What dining places are in close proximty of Value Hotel Thomson?
Value Hotel Thomson’s community is Novena which consists of popular restaurants such as Lao Beijing Square 2, TungLok Teahouse (Restaurant), and Josh's Grill.
What famous natural sightseeing spots are in close proximity to Value Hotel Thomson?
Value Hotel Thomson is located within Novena, which makes it conveniently close to natural points of interest including Cloud Forest.
What time is check-in and check-out at Value Hotel Thomson?
Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated periods may be charged an additional fee.
What is the closest airport to Value Hotel Thomson?
The nearest airport to Value Hotel Thomson is Seletar Airport, 10.0 km away.
Is breakfast offered at Value Hotel Thomson?
Guests can enjoy breakfast offered with an additional charge of 12 SGD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the resort.
Value Hotel Thomson: A Convenient and Family-Friendly Stay in Singapore
Located in the vibrant city of Singapore, Value Hotel Thomson is a 3-star hotel that offers a convenient and comfortable stay for both business and leisure travelers. With its prime location and excellent amenities, this hotel is the perfect choice for those looking to explore all that Singapore has to offer.
Check-In and Check-Out:
Check-in at Value Hotel Thomson begins from 02:00 PM, allowing guests to settle in and start their Singapore adventure at their own pace. The hotel's efficient and friendly staff ensures a smooth and hassle-free check-in process. Check-out is until 11:00 AM, giving guests ample time to pack up and prepare for their departure.
Number of Rooms and Modern Facilities:
With a total of 366 well-appointed rooms, Value Hotel Thomson offers a range of comfortable accommodations to suit every traveler's needs. Each room is tastefully designed, featuring modern amenities such as air conditioning, flat-screen TVs, and complimentary Wi-Fi, ensuring a pleasant and relaxing stay.
Family-Friendly Policies:
Value Hotel Thomson understands the importance of family travel and offers a child-friendly policy. Children between the ages of 3 to 5 can stay at the hotel free of charge, making it an ideal choice for families looking for an affordable and enjoyable vacation in Singapore. The hotel's friendly staff is always ready to assist with any special requests or arrangements to ensure a memorable stay for the whole family.
Convenient Location:
Situated just 5.0 km from the city center, Value Hotel Thomson provides easy access to Singapore's top attractions, shopping districts, and business centers. Additionally, the hotel is only a 25-minute drive from the airport, making it a convenient choice for travelers arriving or departing from Singapore.
Established in 2009, Value Hotel Thomson has been providing quality accommodations and excellent service to its guests for over a decade. Whether you're visiting Singapore for business or leisure, this hotel offers a comfortable and family-friendly stay in a prime location. Book your stay at Value Hotel Thomson and experience the best of Singapore without breaking the bank.
Stay Active and Refreshed at Value Hotel Thomson's Sports Facilities
Value Hotel Thomson in Singapore offers a range of excellent sports facilities to ensure that guests can stay active and refreshed during their stay. Whether you are a fitness enthusiast or simply looking to relax by the pool, this hotel has something for everyone.
The hotel's fitness center is equipped with state-of-the-art equipment, making it the perfect place to maintain your workout routine. Whether you prefer cardio exercises or strength training, you will find everything you need to stay fit and healthy. The fitness center is spacious and well-maintained, providing a comfortable environment for your workout sessions.
For those looking to cool off and unwind, the outdoor pool at Value Hotel Thomson is the ideal spot. Surrounded by lush greenery, the pool offers a serene and tranquil setting where you can take a refreshing dip or simply lounge by the water. Whether you want to swim a few laps or soak up the sun on a comfortable lounger, the outdoor pool provides the perfect escape from the hustle and bustle of the city.
With its top-notch fitness center and inviting outdoor pool, Value Hotel Thomson ensures that guests have the opportunity to stay active and rejuvenated throughout their stay. Whether you are a fitness enthusiast or simply looking to relax, these sports facilities are sure to enhance your experience at this Singapore hotel.
Convenient Facilities at Value Hotel Thomson
Value Hotel Thomson in Singapore offers a range of convenient facilities to ensure a comfortable stay for all guests. With Wi-Fi available in public areas and free Wi-Fi in all rooms, guests can stay connected and easily access the internet throughout their stay. Whether you need to catch up on work or simply stay connected with friends and family, the hotel's reliable Wi-Fi service will meet your needs.
In addition to the excellent Wi-Fi service, Value Hotel Thomson also offers luggage storage facilities. This convenient service allows guests to securely store their luggage before check-in or after check-out, giving them the freedom to explore the city without the burden of carrying their bags. The hotel's friendly and attentive staff will take care of your belongings, ensuring peace of mind throughout your stay.
Furthermore, Value Hotel Thomson provides daily housekeeping services to ensure that your room is always clean and comfortable. The dedicated housekeeping team will refresh your room, change the linens, and replenish amenities, creating a welcoming and hygienic environment for you to relax in after a day of exploring the vibrant city of Singapore.
With these convenient facilities, Value Hotel Thomson offers a hassle-free and comfortable stay for all guests, making it an ideal choice for both business and leisure travelers.
Convenient Transport Facilities at Value Hotel Thomson
Value Hotel Thomson offers a range of transport facilities to ensure a hassle-free and convenient stay for guests. The hotel provides an onsite car park, allowing guests to conveniently park their vehicles within the premises. Whether you are traveling by car or renting one during your stay, the car park at Value Hotel Thomson ensures that you have a secure and easily accessible parking space. Please note that car park charges may apply, allowing you to have peace of mind knowing that your vehicle is well taken care of during your stay at the hotel.
Comfort and Convenience at Value Hotel Thomson
At Value Hotel Thomson, we prioritize the comfort and convenience of our guests. Each of our well-appointed rooms is equipped with a range of amenities to ensure a pleasant stay. Step into your room and experience the cool and refreshing atmosphere provided by the air conditioning, allowing you to escape the tropical heat of Singapore.
To help you look your best, we provide a hair dryer in every room, so you can easily style your hair before heading out for a day of exploring or attending a business meeting.
For those looking to unwind after a long day, our rooms also feature a mini bar, stocked with a selection of beverages and snacks. Enjoy a refreshing drink or indulge in a tasty treat without having to leave the comfort of your room.
When it's time to relax and unwind, our satellite/cable TV ensures that you have access to a wide range of entertainment options. Catch up on your favorite shows or watch a movie as you wind down for the evening.
At Value Hotel Thomson, we strive to provide our guests with a comfortable and convenient stay. With our range of room facilities, you can rest assured that your needs will be met, allowing you to make the most of your time in Singapore.
Delicious Dining at Value Hotel Thomson
Value Hotel Thomson offers a range of dining facilities that will satisfy even the most discerning palate. Start your day with a hearty breakfast at the hotel's onsite restaurant, where you can indulge in a variety of local and international dishes. The restaurant's warm and inviting ambiance creates the perfect setting for a relaxed meal with friends or family.
For those looking for a quick bite or a refreshing beverage, the hotel also features a cozy cafe. Here, you can enjoy a selection of light snacks, sandwiches, and freshly brewed coffee. The cafe's laid-back atmosphere is ideal for catching up with friends or simply unwinding after a long day of exploring the city.
In addition to these dining options, Value Hotel Thomson also provides room service, allowing guests to enjoy delicious meals in the comfort and privacy of their own rooms. Whether you're craving a late-night snack or a full-course dinner, the hotel's extensive room service menu offers a wide range of culinary delights to choose from.
With its diverse dining facilities, Value Hotel Thomson ensures that guests have a truly satisfying dining experience throughout their stay.
Comfort and Variety at Value Hotel Thomson
Value Hotel Thomson in Singapore offers a range of comfortable and well-appointed rooms to suit every traveler's needs. From the cozy Standard Double No Window and Standard Queen Without Window rooms, perfect for solo travelers or couples, to the spacious Superior Plus room with a choice of a Queen Bed or a Sofa Bed, there is something for everyone.
Booking your stay at Value Hotel Thomson through Agoda ensures that you get the best prices and a hassle-free experience. With Agoda's competitive rates and easy-to-use platform, finding and reserving your preferred room is a breeze. Whether you're traveling for business or leisure, Agoda guarantees a seamless booking process, allowing you to focus on enjoying your stay at Value Hotel Thomson.
Discover the Vibrant Novena District in Singapore
Nestled in the heart of Singapore, the Novena district is a vibrant and bustling neighborhood that offers a perfect blend of modernity and tradition. With its strategic location and excellent connectivity, Novena is a popular choice for both business and leisure travelers.
One of the highlights of Novena is its proximity to the renowned medical hub, Tan Tock Seng Hospital, making it an ideal destination for medical tourists. Apart from its medical facilities, Novena is also home to a plethora of shopping options. Visitors can explore the bustling Novena Square and Velocity malls, which offer a wide range of retail outlets, restaurants, and entertainment options.
For those looking to immerse themselves in Singapore's rich cultural heritage, Novena is a great starting point. The district is just a stone's throw away from the famous Balestier Heritage Trail, where you can explore historic landmarks, traditional shophouses, and indulge in local delicacies. Additionally, Novena is well-connected to the rest of Singapore, with the Novena MRT station providing easy access to popular attractions like Orchard Road and Marina Bay Sands.
Whether you're seeking medical treatment, embarking on a shopping spree, or simply looking to explore Singapore's cultural heritage, Novena promises an unforgettable experience. Stay at Value Hotel Thomson and enjoy the best of Novena's offerings, all within easy reach.
Convenient Transportation Options from the Airport to Value Hotel Thomson
Value Hotel Thomson, located in the vibrant Novena district of Singapore, is easily accessible from the nearby airports. Travelers have several transportation options to choose from when making their way to this cozy and affordable hotel.
The closest airport to Value Hotel Thomson is Changi Airport, which is approximately 19 kilometers away. From Changi Airport, visitors can take a taxi or book a private transfer for a hassle-free journey to the hotel. The taxi ride typically takes around 20 minutes, depending on traffic conditions.
For those who prefer public transportation, the MRT (Mass Rapid Transit) system is a convenient and cost-effective option. From Changi Airport, travelers can take the East-West Line to Tanah Merah MRT station, where they can transfer to the North-South Line towards Novena MRT station. From Novena MRT station, it is just a short walk to Value Hotel Thomson.
Another transportation option is the airport shuttle service provided by Value Hotel Thomson. Guests can arrange for a pickup service in advance, ensuring a smooth and comfortable transfer from the airport to the hotel.
With its convenient location and various transportation options, getting to Value Hotel Thomson from the nearby airports is a breeze. Whether you prefer a taxi, public transportation, or the hotel's shuttle service, you can start your Singapore adventure with ease and comfort.
Discover the Vibrant Surroundings of Value Hotel Thomson
Located in the heart of Singapore, Value Hotel Thomson offers guests a convenient base to explore the vibrant surroundings. Within close proximity to the hotel, you will find a variety of landmarks and attractions that showcase the rich culture and history of the city.
One of the notable landmarks nearby is the Old Police Academy Dojo, which holds a significant place in Singapore's law enforcement history. For those seeking healthcare services, Parkway Health and Thomson Medical Centre are just a stone's throw away, ensuring peace of mind during your stay.
If you're interested in arts and culture, the Singapore International Festival of Arts is a must-visit attraction. Immerse yourself in the local arts scene and witness captivating performances by talented artists from around the world. Additionally, the Sasanaransi Buddhist Temple offers a serene and spiritual retreat for those seeking tranquility amidst the bustling city.
Whether you're a history enthusiast, art lover, or simply looking for relaxation, Value Hotel Thomson's surrounding landmarks and attractions have something for everyone.
Convenient Public Transport Access at Value Hotel Thomson
Value Hotel Thomson offers a fantastic location with easy access to several public transport stations, making it an ideal choice for travelers looking to explore Singapore. One of the closest stations is Novena MRT Station, located just a short walk away from the hotel. This underground station provides convenient access to the city's extensive MRT network, allowing guests to effortlessly reach popular attractions, shopping districts, and business centers.
Novena MRT Station is part of the North-South Line, which connects to major hubs such as Orchard Road, Marina Bay Sands, and Chinatown. Travelers can hop on a train and quickly reach iconic landmarks like Gardens by the Bay, the Merlion Park, and Sentosa Island. With frequent train services and air-conditioned platforms, commuting around the city is comfortable and hassle-free.
In addition to Novena MRT Station, Value Hotel Thomson is also well-connected to various bus stops, offering guests even more flexibility in their transportation options. The nearby bus stops provide access to different parts of Singapore, including the bustling shopping district of Orchard Road, the vibrant neighborhoods of Little India and Bugis, as well as the central business district. Whether guests prefer the speed and convenience of the MRT or the scenic route on a bus, Value Hotel Thomson's location ensures that exploring the city is a breeze.
A Gastronomic Adventure Awaits
Value Hotel Thomson is surrounded by a plethora of dining options that will satisfy even the most discerning palate. Indulge in mouthwatering grilled dishes at Josh's Grill, or savor authentic Beijing cuisine at Lao Beijing Square 2. For a taste of traditional Chinese tea and dim sum, TungLok Teahouse is the place to be. Thailily offers a delightful blend of Thai flavors, while Ramen Play serves up steaming bowls of Japanese noodle soup. Craving some delicious dumplings? Look no further than Chao Chao Gyoza. For a truly local experience, head to Whampoa Food Center and sample a wide variety of Singaporean hawker fare. Vegetarian guests will be delighted by the delectable dishes at Lotus Vegetarian, while Xing Hua offers a range of mouthwatering Chinese delicacies. And if you're in the mood for a hearty sandwich, O'Briens Irish Sandwich Bar is just a short stroll away in Novena.
Shop 'til You Drop at Value Hotel Thomson's Surrounding Shopping Landmarks
Value Hotel Thomson is surrounded by a plethora of shopping landmarks, ensuring that guests have a fantastic retail therapy experience. Just a stone's throw away from the hotel, Zhongshan Mall offers a wide range of shops, from fashion boutiques to electronics stores. Square 2, located within walking distance, is a vibrant shopping destination with an array of international brands and local boutiques. Velocity Mall, also nearby, is a haven for shopaholics, boasting a mix of high-end fashion stores and popular chain retailers. For families with young children, United Square Shopping Mall is the perfect place to visit, offering a variety of children's stores and entertainment options. Art enthusiasts will appreciate the proximity of Miaja Gallery, where they can explore unique contemporary art pieces. Lastly, Beauty World Centre is a must-visit for those looking for beauty products, with its wide selection of cosmetics and skincare stores. With these shopping landmarks just a short distance away, guests at Value Hotel Thomson will have endless opportunities to indulge in retail therapy and discover the latest trends.
Affordable Luxury at Value Hotel Thomson
Value Hotel Thomson offers an unbeatable combination of comfort, convenience, and affordability. With an average room price of just $101, it stands out as a budget-friendly option in the bustling city of Singapore. Compared to the average price of a hotel room in Singapore, which is $198, Value Hotel Thomson provides exceptional value for money without compromising on quality.
Despite its affordable rates, Value Hotel Thomson doesn't compromise on the comfort and amenities it offers. Each room is thoughtfully designed with modern furnishings and soothing color schemes, creating a cozy and inviting ambiance. Guests can enjoy a restful night's sleep on plush beds and make use of convenient amenities such as a flat-screen TV, air conditioning, and complimentary Wi-Fi.
Whether you're a budget-conscious traveler or simply looking for a great deal, Value Hotel Thomson is the perfect choice. With its affordable pricing and excellent amenities, it's the ideal base for exploring all that Singapore has to offer without breaking the bank.
Friendly Staff, Clean Rooms, and Great Location
Value Hotel Thomson in Singapore, Singapore has received numerous positive customer reviews. Guests have praised the hotel for its friendly and helpful staff, who go above and beyond to ensure a pleasant stay. The guest staff and door men are particularly commended for their kindness and assistance. Visitors have expressed their intention to return to the hotel, thanks to its good location and the warm and welcoming attitude of the staff. The hotel is also appreciated for its cleanliness and well-maintained rooms, as well as its excellent facilities. Overall, guests have found Value Hotel Thomson to be a great deal and a fantastic choice for a stay in Singapore.
Exceptional Value and Cleanliness at Value Hotel Thomson
Value Hotel Thomson in Singapore, Singapore, offers exceptional value and cleanliness to its guests. With an overall rating of 6.9, this hotel is known for providing excellent value for money, making it a top choice for budget-conscious travelers. The value rating of 7.1 highlights the hotel's commitment to offering affordable rates without compromising on quality.
In addition to its great value, Value Hotel Thomson also stands out for its impeccable cleanliness. With a cleanliness rating of 7.2, guests can expect spotlessly clean rooms and common areas throughout their stay. The hotel's housekeeping team ensures that every corner is thoroughly cleaned and well-maintained, creating a comfortable and hygienic environment for guests to relax and unwind in.
Located in a prime area of Singapore, Value Hotel Thomson also receives high ratings for its convenient location. With a location rating of 7.1, guests have easy access to various attractions, shopping malls, and dining options in the vicinity. Whether guests are exploring the city's vibrant culture or conducting business meetings, they can conveniently reach their destinations from this well-connected hotel.
With comfortable rooms, attentive staff, and a dedication to providing exceptional value and cleanliness, Value Hotel Thomson is an excellent choice for travelers seeking a comfortable and affordable stay in Singapore.
Good6.7
Facilities
Very good7.2
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Overall, I am satisfied with my stay and it is worth the value paid. My only issue with this hotel is the distance of the hotel from the nearest MRT (Novena) which is approximately a 15 minutes walk away. The nearest bus stop is located near Thomson Medical Centre which is a 5 minutes walk away. It can pose quite a challenge on a hot day. Another area that can be improved is the reservation communication. I sent an email to the hotel to confirm my booking via Agoda but no one replied and hence, I had to perform an expensive international call to get a reply. The highlight of the stay are the friendly and helpful staff especially Mr Shawn who welcomed us with great reception and presented us with refreshments after our tiring commute under the scorching weather. The room was well kept and fully equipped for a comfortable stay. The housekeeping staff also made a great effort to ensure our necessities were sufficient by providing sufficient drinking water although we opted out from housekeeping.
Thank you for your thoughtful review! We’re pleased to hear that you had a satisfying stay with us and found the room comfortable and the reception warm. It’s also great to know that you felt the value of your stay was worthwhile. We appreciate your feedback regarding the walk to the nearest MRT station and the bus stop. We understand that the distance can be inconvenient, especially on a hot day, and we’ll certainly take this into consideration when recommending transportation options to future guests. We also apologize for the delay in responding to your email regarding your booking. This is certainly not the level of service we aim to provide, and we will address this issue with our team to ensure quicker and more efficient communication moving forward. Lastly, thank you for mentioning Mr. Shawn! We’re delighted to hear that he made such a positive impression on you. We’ll be sure to pass along your kind words to him. We look forward to welcoming you back and hope to make your next
**Review for Value Hotel Thomson** I recently stayed at Value Hotel Thomson and had an excellent experience, thanks to the exceptional service provided by Mr. Jason and Mr. Khairul. I had accidentally made a double booking, but both gentlemen went above and beyond to assist me in resolving the situation efficiently and with great understanding. Mr. Jason’s professionalism and patience in handling the cancellation process were truly commendable. He ensured that the matter was sorted out smoothly, which greatly eased my concerns. What stood out even more was Mr. Khairul’s initiative to enhance my stay by offering a room upgrade. This thoughtful gesture not only turned what could have been a stressful situation into a delightful one but also highlighted the hotel's commitment to guest satisfaction. The dedication and kindness of the staff made my experience at Value Hotel Thomson truly memorable. I would highly recommend this hotel to anyone looking for excellent service and genuine care. Thank you, Mr. Jason and Mr. Khairul, for going the extra mile! ⭐️⭐️⭐️⭐️⭐️
Thank you so much for your wonderful review and for recognizing the exceptional service provided by Mr. Jason and Mr. Khairul. We are delighted to hear that they were able to assist you efficiently with the double booking and that their professionalism and patience made a positive impact on your stay. We are very proud of our team and it is always rewarding to know that their efforts are appreciated by our guests. Mr. Jason and Mr. Khairul will be thrilled to hear your kind words. We look forward to welcoming you back to Value Hotel Thomson for another excellent experience.
The room Aircon temperature cannot be adjusted in the room. The remote control doesn't work. Checked with reception, they informed we must call the operator to request whenever we need to adjust the temperature. It's quite inconvenient as I had to call on 3 times to request to adjust. The bidet spray is faulty when we first check into the room, however they managed to fix the problem for me after I call the operator. However, location is good where it is near to Zhongshan Mall within 1 bus stop distance. Friendly staff, good facility with swimming pool on level 7. Overall ok but not worth the rate, as the hotel & room is very old already.
Location: bit outside the city center but there are about 3 bus stops within walking distance of the hotel. near enough atttractions once you learn how to use the buses. Near Newton Food Center. Food: 11 SGD for buffet breakfast that is vegan friendly is superb, there's boiled eggs, toast, cereal, milk, coffee, tea, salad for starters. some days oatmeal is included, sometimes samosas. Room: small but reasonable enough for the price. we got the superior rooms and it had a bit of a nook near the window. airconditioning failed on the 1st night and we were all transfered to different rooms. no upgrade, it actually seemed like a slight downgrade since there was no ref and safe, which our room is supposed to have. ALL IN ALL: good value for money. cheap enough but safe area, near a lot of food places, there's a pub downstairs at the hotel. rooms are really small, no connecting rooms but good clean rooms and toilets. EXTRA: i accidentally left my birkenstock slip-ons but they found it and returned to me via grab (i paid for the grab express). the doorman was super friendly and nice to our little kiddo too. thank you!
We are glad to read that you had a great stay with us and appreciate your compliments on the convenient location and the warm hospitality rendered by our staff. It was certainly our pleasure to have served you during your stay and we hope to welcome you back for yet another memorable experience.
740 meters to public transportation
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
“Good”
All staff are very nice and friendly. For my personal experience everything is fine except cleanliness even though they clean my room everyday and it looks clean but the floor still very dusty. I think can be more improve on cleanliness and some service check to the hotel room because on my first day after I came back to my room some of my clothes is wet but the rest is not so I think near to the window might have water leaking around the window from the rain outside.
Thank you so much for your feedback! We're delighted to hear that you found our staff friendly and helpful. We also truly appreciate your comments regarding cleanliness and room maintenance. We will definitely look into the issue with the floor dust and take extra care to ensure all areas are cleaned more thoroughly. Regarding the water leakage near the window, we sincerely apologize for the inconvenience. We will have our maintenance team inspect that area right away to prevent any further issues. Your feedback helps us improve, and we hope to provide you with an even better experience on your next visit. Thank you again for sharing your thoughts!