Newly renovated

The Shells Resort & Spa - Phu Quoc

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Ganh Gio Beach , Ong Lang, Phu Quoc Island, Vietnam, 92500

Highlights

Check-in [24-hour]

Check-in [24-hour]

22% Positive
Based on guest reviews
Check-in [24-hour]
Excellent room comfort & quality

Excellent room comfort & quality

Guests have rated this property 9.2/10 on room comfort and quality

72% Positive
Based on guest reviews

"Room is so big, beautiful beach and pool, staffs are nice."

"Love the room, perfect for a couple stay/girls trip!"

"I stayed in luxury suites and it was totally worth it."

Excellent room comfort & quality
Great Breakfast

Great Breakfast

Many guests have praised the breakfast at this property

62% Positive
Based on guest reviews

"The breakfast buffet had a variety of options."

Great Breakfast
Great View

Great View

Many guests have praised the view at this property

92% Positive
Based on guest reviews

"Ocean view rooms have spectacular views for sure."

Great View
Great food & dining

Great food & dining

Many guests have praised the food and dining experience in this property

38% Positive
Based on guest reviews

"Great food options for Indians from coastal region,"

Great food & dining

Facilities

Private beach

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Restaurants

Massage

About us

The Shells Resort & Spa is a luxurious retreat with unique shell-inspired architecture, ideal for two travelers seeking rejuvenation. Enjoy a private beach, personalized wellness treatments, and stunning sunset views. The resort offers complimentary beach activities, lush gardens, and nearby dining options to explore local culture and attractions. Located in Ong Lang, Phu Quoc Island, The Shells Resort & Spa offers serene beaches and lush landscapes. Enjoy stunning pools with horizon views and private beach access. Each room includes air conditioning and free Wi-Fi, with some featuring beautiful views of the garden, ocean, or pool. Just 1.6 km from Ong Lang Beach, guests can enjoy peaceful sands and beach activities. Experience exclusive luxury and the vibrant culture of Phu Quoc for an unforgettable stay. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

56 travelers have booked today.

Room comfort and quality 9.2
Service 8.6
Cleanliness 8.5
Value for money 8.5

Based on 5,936 verified reviews

Room comfort and qua...

9.2

Service

8.6

Cleanliness

8.5

Value for money

8.5

Facilities

8.3

Location

7.7

See map

7.7Very good

Location rating score

Very good location - 2.78 kilometers from city center
Parking
FREE
Popular landmarks
Long Beach
3.1 km
Duong Dong Market
3.3 km
Phu Quoc Countryside
9.4 km
Phu Quoc Waterfall
10.2 km
Vinpearl Safari Phu Quoc
12.1 km
Closest landmarks
La Paloma
1.6 km
Snorkeling spot
2.0 km
PQ LITTLE MART
2.3 km
Doi's Store
2.3 km
Phu Quoc Gallery of Contemporary Art (GoCA)
2.4 km

Good to know

Value for money8.5
Distance to city center5 km
Location rating7.7
Nearest airportPhu Quoc International Airport (PQC) - Vietnam
Distance to airport10.5 km

Rooms available at The Shells Resort & Spa - Phu Quoc

Exceptional
Room comfort & quality

9.2

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Based on 5936 reviews from verified travelers

Premium Deluxe Ocean View
...
  • Room size: 75 m²/807 ft²
  • Ocean view
  • 1 king bed or 2 single beds
Enter dates to see prices
Villa Poolside
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  • Room size: 80 m²/861 ft²
  • Garden view
  • 1 king bed or 2 single beds
Enter dates to see prices
Luxury Villa Garden View
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  • Room size: 80 m²/861 ft²
  • Garden view
  • 1 king bed or 2 single beds
Enter dates to see prices
Luxury Suite Ocean View
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  • Room size: 123 m²/1324 ft²
  • Ocean view
  • 1 king bed
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Family Suite Ocean View
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  • Room size: 135 m²/1453 ft²
  • Ocean view
  • 1 king bed and 2 single bed...
Enter dates to see prices
Luxury Villa With Poolside
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  • Room size: 80 m²/861 ft²
  • Garden view
  • 2 single beds and 1 king be...
Enter dates to see prices
Room PREMIUM OCEAN VIEW
...
  • Ocean view
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Family Room Ocean View Two Bedrooms
...
  • Ocean view
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Luxury Villa With Poolside
...
  • 2 single beds and 1 king be...
  • 2 single beds and 1 king be...
Enter dates to see prices
Luxury Villa With Poolside
...
  • 2 single beds and 1 king be...
  • 2 single beds and 1 king be...
Enter dates to see prices

Frequently asked questions

While on holiday with your loved ones, your kids can also enjoy the fun in sports and recreation facilities offered at The Shells Resort & Spa - Phu Quoc such as children's playground.

The average travel time to get from The Shells Resort & Spa - Phu Quoc to the airport is 30 minutes, but please bear in mind that the travel time may vary based on traffic, weather conditions, and time of day.

Verified past guests that have stayed at The Shells Resort & Spa - Phu Quoc had an average nightly stay of 2 nights at this property.

The Shells Resort & Spa - Phu Quoc's most popular month where verified guests have stayed the most is in July.

Past business travelers that have stayed at this property have given The Shells Resort & Spa - Phu Quoc an average rating of 8.4. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Verified families with young children that have stayed at this property have given The Shells Resort & Spa - Phu Quoc an average rating of 8.2. You can look up more complete customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given The Shells Resort & Spa - Phu Quoc an average rating of 8.4. You can check out more precise customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.

Past local travelers that have stayed at this property have given The Shells Resort & Spa - Phu Quoc an average rating of 7.7. You can look up on more comprehensive customer ratings, and responses for this property down in the review section.

This property has indoor and outdoor venues for your special event. Big events and gatherings including weddings and private events can be hosted at The Shells Resort & Spa - Phu Quoc. Small or intimate gatherings like honeymoons and birthday parties can also be accommodated. Services for wireless internet, music entertainment, audio-visual equipment, and event decoration are readily available to help your occasion go effortlessly.

The closest airport to The Shells Resort & Spa - Phu Quoc is Phu Quoc International Airport, 10.0 km away.

More about The Shells Resort & Spa - Phu Quoc

More about The Shells Resort & Spa - Phu Quoc

Experience Luxury and Tranquility at The Shells Resort & Spa - Phu Quoc

Welcome to The Shells Resort & Spa - Phu Quoc, a 5-star paradise nestled on the stunning Phu Quoc Island in Vietnam. With its breathtaking surroundings and impeccable service, this resort offers an unforgettable experience for those seeking luxury and tranquility. Step into a world of elegance and sophistication as you check-in at The Shells Resort & Spa - Phu Quoc. The check-in time starts from 02:00 PM, allowing you to settle into your room and begin your relaxing getaway. The resort boasts a total of 133 beautifully appointed rooms, each designed with a perfect blend of modern comfort and traditional Vietnamese charm. Located just 4 kilometers away from the city center, The Shells Resort & Spa - Phu Quoc offers a serene retreat away from the hustle and bustle. Whether you choose to unwind by the poolside, take a stroll along the pristine beach, or indulge in a pampering spa treatment, this resort provides the ideal setting for a rejuvenating escape.

Unwind and Indulge at The Shells Resort & Spa - Phu Quoc's Entertainment Facilities

At The Shells Resort & Spa - Phu Quoc, guests can expect a wide range of entertainment facilities designed to provide the ultimate relaxation and rejuvenation experience. The resort boasts a luxurious salon where guests can pamper themselves with a variety of beauty treatments and hair services. Indulge in a soothing massage at the spa, where skilled therapists will melt away your stress and tension, leaving you feeling refreshed and revitalized. For those seeking tranquility, the resort features a stunning garden oasis, perfect for a leisurely stroll or a peaceful moment of meditation. The lush greenery and vibrant flowers create a serene atmosphere, allowing guests to connect with nature and find inner peace. Additionally, there is a shared lounge/TV area where guests can gather with friends and family to unwind and enjoy some quality time together. Whether you are looking to relax, rejuvenate, or simply enjoy some downtime, The Shells Resort & Spa - Phu Quoc has the perfect entertainment facilities to cater to your needs.

Stay Active and Energized at The Shells Resort & Spa - Phu Quoc

Indulge in a wide range of sports and recreational activities at The Shells Resort & Spa - Phu Quoc. With its top-notch sports facilities, this beachfront paradise is the perfect destination for active travelers seeking adventure and relaxation. Start your day with an invigorating workout at the state-of-the-art fitness center, equipped with modern exercise machines and free weights. Whether you prefer cardio exercises or strength training, the fitness center offers a variety of options to suit your fitness goals. After an intense workout, cool off and unwind in the refreshing outdoor pool, surrounded by lush tropical gardens and overlooking the sparkling ocean. For those who love the sun and sand, The Shells Resort & Spa - Phu Quoc boasts a private beach where you can engage in various water sports activities. Dive into the crystal-clear waters for a swim, try your hand at kayaking, or simply relax on the pristine white sands. After a day of fun in the sun, head to the poolside bar to enjoy a refreshing drink while soaking up the panoramic views of the beach and pool. With its exceptional sports facilities, The Shells Resort & Spa - Phu Quoc ensures that guests can stay active and energized throughout their stay. Whether you're a fitness enthusiast or simply looking to unwind by the beach, this resort offers a wide range of options to cater to your needs.

Convenience Facilities at The Shells Resort & Spa - Phu Quoc

Indulge in a seamless and convenient stay at The Shells Resort & Spa - Phu Quoc, where a range of exceptional convenience facilities await you. With 24-hour room service, you can satisfy your cravings at any time of the day or night, ensuring that you have everything you need right at your fingertips. The laundry service provided by the resort allows you to travel light and have your clothes cleaned and pressed effortlessly, making your stay even more hassle-free. The Shells Resort & Spa - Phu Quoc also offers safety deposit boxes for your peace of mind, ensuring that your valuable belongings are securely stored throughout your stay. The dedicated concierge team is always ready to assist you with any requests or recommendations, ensuring that you have a memorable experience on the island. Stay connected with complimentary Wi-Fi in public areas and in all rooms, allowing you to easily stay in touch with loved ones or catch up on work. For those who prefer a designated smoking area, the resort provides a comfortable space where you can enjoy your cigarette in a relaxed atmosphere. With express check-in/check-out and daily housekeeping, The Shells Resort & Spa - Phu Quoc ensures that your stay is effortless and enjoyable from start to finish.

Convenient Transport Facilities at The Shells Resort & Spa - Phu Quoc

At The Shells Resort & Spa - Phu Quoc, guests can enjoy a range of convenient transport facilities that make exploring Phu Quoc Island a breeze. The resort offers a car park onsite, ensuring that guests can easily park their vehicles and have peace of mind during their stay. Additionally, the car park is free of charge, allowing guests to save on parking fees and allocate their budget towards other activities. For those who prefer not to drive, The Shells Resort & Spa - Phu Quoc provides a shuttle service that offers hassle-free transportation to popular destinations on the island. Whether you're heading to the vibrant night market or the pristine beaches, the shuttle service ensures a comfortable and convenient journey. For further convenience, the resort also offers a taxi service and ticket service, allowing guests to easily arrange transportation and book tickets for various attractions and activities. Whether you're planning to explore the island's stunning natural landscapes or embark on exciting tours, the dedicated staff at The Shells Resort & Spa - Phu Quoc are ready to assist you in making the most of your stay.

Indulge in a Culinary Journey at The Shells Resort & Spa - Phu Quoc

At The Shells Resort & Spa - Phu Quoc, dining is an experience to be savored. With a range of dining facilities to choose from, guests are spoiled for choice when it comes to satisfying their cravings. The resort offers a 24-hour room service, ensuring that guests can enjoy delicious meals in the comfort of their own rooms at any time of the day or night. For those who prefer a more social dining experience, the resort boasts a restaurant that serves a variety of delectable dishes. From local Vietnamese specialties to international cuisine, there is something to please every palate. The restaurant's elegant and inviting ambiance creates the perfect setting for a memorable dining experience. To ensure that guests' needs are always met, The Shells Resort & Spa - Phu Quoc also provides daily housekeeping. This ensures that the dining facilities are always clean and well-maintained, offering guests a pleasant and hygienic dining environment. Whether you choose to dine in the privacy of your room or indulge in a culinary adventure at the restaurant, The Shells Resort & Spa - Phu Quoc guarantees a dining experience that will leave you craving for more.

Luxurious and Spacious Rooms at The Shells Resort & Spa - Phu Quoc

Experience ultimate comfort and luxury at The Shells Resort & Spa - Phu Quoc with a range of beautifully designed rooms to suit every traveler's needs. From the expansive Family Suite Ocean View to the intimate Luxury Suite Ocean View, there is a room type for every preference. Indulge in the spaciousness of the Family Suite Ocean View, offering 135 square meters of luxurious living space. With the option of 2 Single Beds or 1 King Bed, this room is perfect for families or groups of friends seeking a comfortable and memorable stay. For those seeking a more intimate setting, the Luxury Suite Ocean View offers 123 square meters of elegant space, featuring a plush King Bed. Booking these exquisite rooms at The Shells Resort & Spa - Phu Quoc on Agoda ensures that you not only get the best prices but also enjoy a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the available room options, compare prices, and make secure bookings with just a few clicks. So, why wait? Book your dream getaway at The Shells Resort & Spa - Phu Quoc now and enjoy a truly unforgettable stay.

Discover the Tranquil Oasis of Ong Lang in Phu Quoc Island

Nestled along the picturesque shores of Phu Quoc Island, Ong Lang is a tranquil oasis that offers a perfect blend of natural beauty and serene surroundings. This idyllic beachfront village is located just a short drive away from The Shells Resort & Spa, making it an ideal destination for those seeking a peaceful escape. Ong Lang boasts pristine white sandy beaches, crystal-clear turquoise waters, and lush green landscapes, creating a breathtaking backdrop for relaxation and rejuvenation. Whether you're looking to soak up the sun, take a refreshing dip in the sea, or simply unwind with a beachside stroll, Ong Lang has it all. Beyond its stunning natural beauty, Ong Lang also offers a range of activities and attractions to explore. Discover the vibrant coral reefs and colorful marine life with a snorkeling or diving excursion, or embark on a fishing trip to experience the local way of life. For those seeking a taste of authentic Vietnamese cuisine, the village is home to a variety of local restaurants and seafood markets, where you can indulge in fresh and flavorful dishes. With its peaceful ambiance, breathtaking scenery, and array of activities, Ong Lang is the perfect destination for travelers looking to escape the hustle and bustle of everyday life. Experience the tranquility and beauty of this hidden gem during your stay at The Shells Resort & Spa - Phu Quoc.

Convenient Transportation Options from the Nearest Airports to The Shells Resort & Spa - Phu Quoc

Nestled in the serene Ong Lang area of Phu Quoc Island, Vietnam, The Shells Resort & Spa offers a tranquil escape for travelers seeking a luxurious beachside retreat. Getting to this idyllic resort is a breeze, thanks to its convenient location near the island's main airports. For those flying into Phu Quoc International Airport, the resort is just a 20-minute drive away. Upon arrival, guests can easily find taxis and private car services at the airport's designated pick-up area. The resort also provides airport transfers upon request, ensuring a seamless journey from the moment you touch down on the island. As you make your way to The Shells Resort & Spa, you'll be greeted by picturesque landscapes, including lush greenery and sparkling ocean views, setting the tone for a truly memorable stay. Alternatively, if you arrive at Rach Gia Airport, the resort is approximately a 2-hour drive away. From the airport, you can choose to hire a private car or take a taxi to reach the resort. The scenic drive will take you through the charming countryside of Phu Quoc, allowing you to soak in the island's natural beauty before arriving at your ultimate destination. Whether you choose to fly into Phu Quoc International Airport or Rach Gia Airport, reaching The Shells Resort & Spa - Phu Quoc is a hassle-free experience. With various transportation options available, guests can look forward to a smooth and enjoyable journey to this luxurious beachfront retreat.

Discover the Natural Beauty and Cultural Gems near The Shells Resort & Spa - Phu Quoc

Nestled amidst the stunning natural beauty of Phu Quoc Island, The Shells Resort & Spa offers a convenient location near several captivating landmarks and attractions. Just steps away from the resort, guests can immerse themselves in the serene ambiance of Ong Lang Beach. With its crystal-clear waters, powdery white sand, and swaying palm trees, this beach is a true tropical paradise. Whether you're looking to relax under the sun, take a refreshing dip in the ocean, or indulge in exciting water sports, Ong Lang Beach has something for everyone. For those seeking a touch of culture, the Phu Quoc Gallery of Contemporary Art (GoCA) is a must-visit attraction. Located within a short distance from the resort, this gallery showcases an impressive collection of contemporary artworks by local and international artists. Wander through the vibrant exhibitions and be captivated by the creative expressions on display. Nature enthusiasts will be delighted to explore the nearby Happy Farm PQ, a charming organic farm that offers a unique agricultural experience. Take a leisurely stroll through the lush gardens, learn about sustainable farming practices, and even get hands-on with activities such as vegetable picking. The farm also features a cozy cafe where you can savor delicious farm-to-table dishes made with fresh, organic ingredients. In addition to these attractions, The Shells Resort & Spa is also conveniently located near Cua Can Beach, a tranquil stretch of coastline perfect for unwinding and enjoying the breathtaking sunset views. Adventure seekers can head to the nearby snorkeling spot to discover the vibrant marine life that inhabits the waters surrounding Phu Quoc Island. And for a taste of authentic Vietnamese cuisine, La Paloma, a renowned local restaurant, is just a stone's throw away from the resort. With its prime location near these natural wonders and cultural gems, The Shells Resort & Spa - Phu Quoc offers an unforgettable experience for travelers seeking to explore the beauty and charm of Phu Quoc Island.

A Gastronomic Paradise

The Shells Resort & Spa - Phu Quoc is surrounded by a plethora of exquisite dining options, ensuring that guests will never run out of culinary delights to explore. For those seeking a taste of authentic Vietnamese cuisine, MAI JO Restaurant is a must-visit. With its charming ambiance and delectable menu of traditional dishes, this restaurant offers a truly immersive dining experience. For a more casual and family-friendly option, Tin Tin Pizza is the place to be. With a diverse menu featuring not only mouthwatering pizzas but also Vietnamese and vegetarian dishes, it caters to all taste buds. Another hidden gem is the Restaurant Eat Pray Love Phu Quoc, where guests can indulge in a fusion of flavors from around the world. With its unique blend of East meets West, Midori House offers a culinary adventure like no other. From the freshest seafood to tantalizing cocktails, this restaurant is a must-visit for food enthusiasts. With such a wide range of dining options, guests at The Shells Resort & Spa - Phu Quoc are sure to embark on a gastronomic journey that will leave them craving for more.

Shop 'til you drop

Located near The Shells Resort & Spa - Phu Quoc, you'll find a variety of shopping landmarks to explore. Doi's Store is a popular choice among locals and tourists alike, offering a wide range of souvenirs, handicrafts, and local products. Browse through their collection of unique items and take home a piece of Phu Quoc Island. If you're looking for everyday essentials, PQ LITTLE MART is just a stone's throw away. This convenient mini-mart is stocked with groceries, snacks, and other necessities, making it a great spot to pick up any forgotten items or indulge in some retail therapy. Whether you're in search of mementos or simply need to restock your supplies, these shopping landmarks near The Shells Resort & Spa - Phu Quoc have got you covered.

Affordable Luxury: Experience The Shells Resort & Spa - Phu Quoc at a Great Price

At The Shells Resort & Spa - Phu Quoc, you can indulge in a luxurious beachfront getaway without breaking the bank. With an average room price of just $82, this stunning resort offers exceptional value for money. Compared to the average price of a hotel room in Phu Quoc Island, which stands at $65, The Shells Resort & Spa - Phu Quoc provides an unbeatable combination of affordability and luxury. Nestled on the pristine shores of Phu Quoc Island, this resort offers a range of beautifully appointed rooms and suites that cater to every traveler's needs. Whether you're seeking a romantic escape, a family vacation, or a rejuvenating spa retreat, The Shells Resort & Spa - Phu Quoc has the perfect accommodation option for you. From the moment you step into the resort, you'll be captivated by its elegant design, warm hospitality, and breathtaking ocean views. Explore the lush tropical gardens, take a dip in the infinity pool overlooking the sea, or pamper yourself with a soothing spa treatment. With its world-class facilities and stunning location, The Shells Resort & Spa - Phu Quoc truly offers a luxurious experience at an affordable price. Book your stay today and discover the perfect balance between relaxation and value at this exceptional resort.

Highly Recommended Resort with Excellent Service and Beautiful Rooms

The Shells Resort & Spa - Phu Quoc has received rave reviews from its guests, who highly recommend this beautiful resort. The staff at the resort are praised for their great service, friendliness, and helpfulness. The rooms are described as immaculately clean, beautiful, and well-maintained, with separated gardens that add to the charm. Guests also love the resort's pool, beach, and the overall environment. The buffet at the resort is also highly praised, with guests enjoying a great variety of delicious food. With such positive feedback, it's no wonder that guests are eager to return to this lovely resort.

Unforgettable Luxury and Exceptional Service at The Shells Resort & Spa - Phu Quoc

Indulge in an unforgettable luxury experience at The Shells Resort & Spa - Phu Quoc, where exceptional service and world-class facilities await. With an impressive overall rating of 8.5, this stunning resort in Phu Quoc Island, Vietnam, has received rave reviews from satisfied guests. One of the standout features of The Shells Resort & Spa - Phu Quoc is its excellent value for money, earning a remarkable rating of 8.6. Guests consistently praise the resort for providing top-notch amenities and services at a reasonable price, making it an ideal choice for travelers seeking a luxurious getaway without breaking the bank. The resort's facilities also receive high marks, with a rating of 8.5. From the moment you step foot into the resort, you'll be captivated by its breathtaking design and attention to detail. Whether you're lounging by the infinity pool overlooking the sparkling sea, enjoying a rejuvenating spa treatment, or savoring a delicious meal at one of the on-site restaurants, The Shells Resort & Spa - Phu Quoc offers an unparalleled experience that will leave you feeling pampered and relaxed. In addition to its outstanding facilities, The Shells Resort & Spa - Phu Quoc excels in cleanliness, earning a rating of 8.8. Guests consistently commend the resort for its immaculate rooms and pristine surroundings. The dedicated housekeeping team ensures that every corner of the resort is spotless, creating a hygienic and inviting environment for guests to enjoy. Furthermore, the resort's staff performance is highly praised, with a rating of 8.7. The friendly and attentive staff go above and beyond to ensure that every guest's needs are met with a warm smile. From the moment you arrive until the time of your departure, you can expect personalized service and a level of hospitality that is second to none. Experience the epitome of luxury and exceptional service at The Shells Resort & Spa - Phu Quoc. Book your stay today and prepare to be enchanted by this idyllic paradise.

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Amenities and facilities

Excellent8.3

Facilities

Most talked about facilities

Languages spoken
  • English
  • Vietnamese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Garden
  • Gym/fitness
  • Massage
  • Pool with view
  • Private beach
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • A la carte in restaurant
  • Asian cuisine in restaurant
  • Breakfast [buffet]
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Desserts in restaurant
  • Poolside bar
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Soup in restaurant
  • Vegetarian restaurant
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Concierge
  • Daily housekeeping
  • Elevator unavailable
  • Food delivery
  • Indoor venue for special events
  • Laundry service
  • Meeting/banquet facilities
  • Meetings
  • Outdoor venue for special events
  • Projector/LED display
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
  • Terrace
  • Wi-Fi for special events
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Baby cot (upon request)
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Closet
  • Complimentary tea
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Linens
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Seating area
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • TV [flat screen]
  • Umbrella
  • Wi-Fi [free]
  • Window

Food and dining

Restaurants on site
Flow Restaurant
  • Cuisine: Asian, International, Local, Vietnamese, Seafood, Grill/BBQ, Pizza
  • Menu: Buffet, A-la-carte

Location

Ganh Gio Beach , Ong Lang, Phu Quoc Island, Vietnam, 92500

Very good7.7

Location

Airports
  • Phu Quoc International Airport (PQC) - Vietnam
    10.5 km
  • Sihanouk International Airport (KOS) - Cambodia
    50.3 km
Hospital or clinic
  • Phu Quoc Hospital
    3.9 km
Shopping
  • Duong Dong Market
    3.3 km
Convenience store
  • PQ Little Mart
    2.3 km

What's nearby

Popular landmarks
  • Long Beach
    3.1 km
  • Duong Dong Market
    3.3 km
  • Phu Quoc Countryside
    9.4 km
  • Phu Quoc Waterfall
    10.2 km
  • Vinpearl Safari Phu Quoc
    12.1 km
  • Vinwonders Phu Quoc
    15.2 km
  • Ho Quoc Temple
    17.2 km
  • Sao Beach
    22.5 km
  • Phu Quoc Prison
    23.6 km
Nearby landmarks
  • La Paloma
    1.6 km
  • Snorkeling spot
    2.0 km
  • PQ LITTLE MART
    2.3 km
  • Doi's Store
    2.3 km
  • Phu Quoc Gallery of Contemporary Art (GoCA)
    2.4 km
  • K+Mark
    2.5 km
  • Da Ban Stream
    2.7 km
  • Fish Sauce Factory
    2.8 km
  • Phu Quoc Crafts
    2.8 km
  • Fruits
    2.8 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Extra bed is available upon request for certain room types. Please refer to the individual room descriptions for more information.
    The maximum number of extra beds permitted in a room is 1.
    Children under 6 years old stay for free if using existing bed.
    Children 6-11 years old will be charged VND 250,000 per child per night if using existing bed.
    Children 6-11 years old will be charged VND 600,000 per child per night with extra bed or sofa bed included (dependent on the room types).
    Children from 12 years old and adults will be charged VND 850,000 per person per night with extra bed or sofa bed included (dependent on the room types).

    Shuttle service is available at the property as per hotel's timetable. Guests are required to contact the property at least 48 hours in advance to check the schedule and make the reservation.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center5 km
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)350000 VND
The property
  • Year property opened2014
  • Number of floors2
  • Room voltage220
  • Number of rooms 133
  • Most recent renovation2023
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges2

Reviews of The Shells Resort & Spa - Phu Quoc from real guests

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8.2

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.2
  • 4.8
  • 3.2
  • 10
  • 10
  • 10
  • 6.0
  • 8.0
  • 6.0
  • 4.4

Most recent

  • Room comfort and quality score 9.2 out of 10 and is a high score in Phu Quoc Island
    Room comfort and quality9.2
  • Service score 8.6 out of 10 and is a high score in Phu Quoc Island
    Service8.6
  • Cleanliness score 8.5 out of 10 and is a high score in Phu Quoc Island
    Cleanliness8.5
  • Value for money score 8.5 out of 10 and is a high score in Phu Quoc Island
    Value for money8.5
  • Facilities score 8.3 out of 10 and is a high score in Phu Quoc Island
    Facilities8.3
  • Location score 7.7 out of 10 and is a high score in Phu Quoc Island
    Location7.7
High score for Phu Quoc Island

Rating

9+ Exceptional (1,134)
8-9 Excellent (441)
7-8 Very Good (439)
6-7 Good (164)
<6 Below Expectation (430)

Review summary

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This hotel is conveniently located with easy access to transportation and stunning ocean views, impressing guests. The staff is friendly and the breakfast has a great selection of quality food. Spacious, clean, and well-designed rooms ensure a comfortable stay. The hotel's swimming facilities and private beach, complete with clean sand and children's swings, are exceptional. Many guests praised the hotel's amenities.

Minor maintenance needed; some windows not clean. Mentioned by multiple guests.

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Showing 2,608 verified guest comments
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  1. 8.4
    Excellent
    Ashish from Australia
    Couple
    Luxury Villa Garden View
    Stayed 7 nights in August 2025

    “STAY ”

    We stayed at The Shells Resort & Spa for 7 days and overall had a very enjoyable experience. What we loved: 🏖️ Beachfront location: The resort has a peaceful private beach, perfect for relaxing without crowds. 🏡 Spacious rooms: Our room was large, clean, and had a nice ocean view. The design feels airy and tropical. 🌴 Resort facilities: Beautiful pool, well-maintained gardens, and a calm atmosphere throughout. 🍽️ Breakfast buffet: Good variety with both Asian and Western options. Fresh fruit and pastries were great. 🙋 Service: Staff were friendly and always willing to help with taxis, tours, and small requests. What could be better: The resort is a little outside town, so you need a taxi/Grab ride for restaurants and night markets. Some facilities are showing signs of wear and could use updating. Wi-Fi was a bit inconsistent at times. Overall: If you want a quiet, relaxing beachfront stay away from the busy part of Phu Quoc, The Shells is a solid choice. After a week here, we left feeling refreshed and happy.

    Reviewed August 16, 2025

    Thank you so much for taking the time to share your detailed review of your recent 7-night stay at The Shells Resort & Spa. We’re truly delighted to hear that you had an overall enjoyable experience and left feeling refreshed and happy, that’s exactly what we aim for. Thank you again for choosing The Shells, and we hope to welcome you back for another relaxing beachfront escape in the future! Warm regards, The Shells Team

    Responded August 19, 2025
    The Shells Resort & Spa - Phu Quoc
  2. 6.8
    Good
    Valerii from Serbia
    Couple
    Villa Poolside
    Stayed 7 nights in November 2025

    “Good”

    Pros: The area is lush and green, with beautiful trees, bushes, and flowers. The villa is spacious with warm wooden decor and cozy lighting. Breakfast is good and varied. It’s a peaceful corner, even during high season, with not many people around. Cons: The biggest downside was witnessing genuine cruelty when a staff member killed a small snake that had appeared near the main pool. We alerted the staff hoping they would safely relocate it for the wellbeing of both guests and the animal. Instead, the man beat the snake with a large stick. It was shocking and deeply upsetting, and I’m not sure such an action is even legal. Truly terrible, poor creature. I sincerely hope the management does not instruct staff to kill any potentially dangerous animal on sight. This is not a humane or civilized approach. Responsibility should extend beyond guest safety to also respecting the wildlife that makes Vietnam beautiful. If anyone from management is reading this, I urge you to reconsider this practice. Other negatives relate to the hotel feeling quite worn and poorly maintained. Several areas look neglected, such as non-working mini fountains, exposed wires in the pool, and torn towels. Cleaning was very basic. The ashtray on our balcony was never emptied, and the floor was not cleaned once during our week-long stay. The restaurant prices are extremely (!!) high (for example, a Pho Bo costs 210k VND compared to 50-80k in town). It seems the hotel takes advantage of its remote location and the lack of nearby alternatives. Fortunately, Grab is inexpensive, and within 5–10 minutes you can find great dining options outside the hotel. Overall, this is not a 5-star property. It’s difficult to understand how it holds such a rating given the actual condition and service. P.S. We booked this property with an early booking discount on one of the booking platforms for $*** per night which is already high in comparison to alternative but more or less ok, but I know people book the same for $*** and I understand their deep frustrations and shock for value/money

    Reviewed November 26, 2025

    Thank you for sharing your detailed feedback. We’re glad to hear you enjoyed the lush surroundings, spacious villa, and breakfast. We sincerely apologize for the aspects that fell short of your expectations, especially the incident involving the snake, as well as the maintenance, cleanliness, and restaurant pricing issues. Your comments have been passed on to the relevant teams for immediate review so we can improve our standards and ensure more humane and responsible practices. We truly appreciate your stay with us and hope we’ll have the chance to offer you a better experience in the future. Best regards, The Shells Team

    Responded November 27, 2025
    The Shells Resort & Spa - Phu Quoc
  3. 8.4
    Excellent
    Izati from Singapore
    Couple
    Premium Deluxe Ocean View
    Stayed 4 nights in October 2025

    “a solid 9.5/10”

    the Shells Resort & Spa is a beautiful retreat offering tranquility and comfort by the sea. the rooms were spacious and well-kept, and the staff were warm and accommodating throughout our stay. although we experienced a slight delay with housekeeping, the team was quick to respond and made sure everything was set right. we did, however, encounter a bit of an unexpected situation on our last night with heavy rain caused flooding along the resort’s driveway, drivers were hesitant to pass through. so we had to take a long detour that took nearly an hour, even though we were already so close to the resort. it was quite an experience, but thankfully, we made it back safely. as quoted by the driver ‘it okay, you made memory here’😂 despite the minor hiccups, the resort’s peaceful ambience, lovely pool, delicious breakfast, and overall hospitality truly made our trip memorable. a wonderful place to unwind and enjoy the beauty of Phú Quốc. 🌴✨

    Reviewed November 04, 2025

    Thank you so much for your wonderful and detailed review. We’re delighted to hear that you enjoyed your stay with us from our spacious rooms and relaxing atmosphere to the breakfast and the hospitality of our team. Your kind words truly mean a lot. We also appreciate your understanding regarding the brief delay in housekeeping and the unexpected weather situation. We’re glad to know that our team responded promptly and that you made it back safely and yes, that driver’s quote certainly adds a memorable touch to your trip! It was our pleasure to host you, and we hope to welcome you back to The Shells Resort & Spa for another peaceful and relaxing stay in beautiful Phú Quốc. Warm regards, The Shells Team

    Responded November 04, 2025
    The Shells Resort & Spa - Phu Quoc
  4. 8.8
    Excellent
    Nur from Singapore
    Group
    Luxury Suite Ocean View
    Stayed 3 nights in August 2025

    “Girls trip to Phu Quoc! ”

    The staff and facilities were honestly amazing, and the room was kept pristine clean at all times which was wonderful. There was also a 24 hour service buggy to take us from the reception to the main building of the hotel itself which was nice (took about 1-2 mins ride). But there were also a LOT (and i mean A LOT) of geckos in the hotel building and on almost all surfaces of the hotel building, which was a little scary but understandable considering the location of the hotel itself is next to a bamboo forest (?). The location of the hotel is also very deep in an alley so if you do not have your own transportation, it can be a hassle to get around. It is relatively close to the airport and 30 mins ride to Grand World, which was nice. The breakfast spread was amazing, with western classics, vietnamese cuisine and even some korean dishes like kimbap and kimchi. Honestly, a really value for money stay!

    Reviewed August 13, 2025

    Thank you so much for your detailed and thoughtful review! We’re truly delighted to hear that you enjoyed our staff’s hospitality, clean and well-kept rooms, and convenient buggy service. It's also great to know that our breakfast selection left a positive impression ,we do our best to offer a diverse menu to suit different tastes, so we're happy you appreciated the variety! Regarding the geckos, we understand they can be surprising to some guests. Due to our location near nature and the bamboo forest, they are quite common but harmless. We do our best to manage their presence while preserving the natural surroundings that make the resort unique. We also appreciate your comments about transportation ,this is helpful for future guests, and we always recommend arranging transportation in advance for added convenience. Thank you again for choosing to stay with us. We hope to welcome you back for another memorable and relaxing stay! Warm Regards, The Shells Team

    Responded August 14, 2025
    The Shells Resort & Spa - Phu Quoc
  5. 8.4
    Excellent
    Muraly from Malaysia
    Group
    Premium Deluxe Ocean View
    Stayed 3 nights in August 2025

    “Calm and quite”

    It's a huge resort towards norths of the island with roaring waves, not suitable to swim in sea (deep water and strong winds) awesome place for photography. Breakfast n Lunch is too good, delicious. Rooms are clean. Buggy service are on time. Your and help desk are very friendly and they save you lot of money on tour packages and driver arrangements. Only things is it's quite deep inside, which is ideal for someone who wished to spend whole time in hotel only. You need a car to go out to town. Otherwise it's a wonderful place.

    Reviewed September 03, 2025

    Thank you for taking the time to share such detailed feedback! We're glad to hear you enjoyed the calm and quiet atmosphere of our resort, along with the stunning scenery, it truly is a special spot for photography. It's wonderful to know you were pleased with the food, clean rooms, punctual buggy service, and the helpfulness of our tour and front desk teams. We’re especially happy that we could assist in making your excursions easier and more cost-effective. We understand the location may feel a bit remote, and we appreciate you pointing that out for future guests. As you mentioned, it’s perfect for those looking to unwind and spend quality time at the resort. We hope to welcome you back for another relaxing stay soon! Warm regards, The Shells Team

    Responded September 04, 2025
    The Shells Resort & Spa - Phu Quoc
Changed to review page 1

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