This property is in high demand!
4 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
The room was very clean and nice big enough for couples.
Value for money

The view is amazing,
Private beach
Free Wi-Fi
Swimming pool
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurants
4 travelers have booked today.
Based on 925 verified reviews
7.5
7.3
7.0
6.9
6.8
Location rating score
| Value for money | 7.0 |
| Location rating | 7.5 |
| Nearest airport | Phu Quoc International Airport (PQC) - Vietnam |
| Distance to airport | 4.2 km |
The Palmy Phu Quoc Resort and Spa offers guest a wide variety of water sport activities such as canoe, fishing, water sports (non-motorized), snorkeling, and diving for you to make the most use of all that this property has to offer.
Yes! The Palmy Phu Quoc Resort and Spa offers laundry service at your grasp for whenever you need your favorite outfits clean and fresh all throughout your holiday. Please contact the property for more information.
The Palmy Phu Quoc Resort and Spa has a total of 158 rooms.
The typical room rate for The Palmy Phu Quoc Resort and Spa in the past month is 1951245.09 VND, compared to city's average of 2375098.3 VND.
The Palmy Phu Quoc Resort and Spa supports up to 4, with payment card selections consisting of American Express, Visa, MasterCard, and Cash.
Past couple travelers that have stayed at this property have given The Palmy Phu Quoc Resort and Spa an average rating of 7.2. You can look up on more detailed customer critiques, and comments by filtering for a specific type of verified guest travelers down in the review section.
Verified families with young children that have stayed at this property have given The Palmy Phu Quoc Resort and Spa an average rating of 7.2. You can look up more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.
The closest train, metro, or bus station is Hon Thom Cable Car, 18060.03 m away from The Palmy Phu Quoc Resort and Spa.
The Palmy Phu Quoc Resort and Spa is located within Cua Lap, which makes it effortlessly close to natural points of interest including Phu Quoc Waterfall.
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated hours may be charged an additional fee.
The nearest airport to The Palmy Phu Quoc Resort and Spa is Phu Quoc International Airport, 4.0 km away.
Wake up to an incredible buffet breakfast at The Palmy Phu Quoc Resort and Spa. Guests can enjoy breakfast offered with an additional charge of 330000 VND for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the resort.

Experience Tranquility and Luxury at The Palmy Phu Quoc Resort and Spa
Nestled on the picturesque Phu Quoc Island in Vietnam, The Palmy Phu Quoc Resort and Spa is a 4-star haven of tranquility and luxury. With its stunning location, impeccable service, and array of amenities, this resort offers an unforgettable retreat for both leisure and business travelers.
The Palmy Phu Quoc Resort and Spa boasts a total of 158 beautifully appointed rooms, each designed with comfort and style in mind. Whether you choose a deluxe room, a suite, or a villa, you can expect spacious interiors, modern furnishings, and breathtaking views of either the lush gardens or the sparkling ocean. With a variety of room types to suit every traveler's needs, you're sure to find the perfect accommodation for your stay.
Check-in at The Palmy Phu Quoc Resort and Spa begins at 02:00 PM, allowing you ample time to settle in and start your vacation. The friendly and attentive staff will be there to welcome you with warm smiles and assist you with any requests you may have. Check-out is until 12:00 PM, giving you plenty of time to enjoy a leisurely breakfast and bid farewell to this idyllic paradise.
Families traveling with young children will be delighted to know that The Palmy Phu Quoc Resort and Spa offers a generous child policy. Children between the ages of 3 to 5 can stay free of charge, making it an ideal choice for a family getaway. The resort also provides a range of activities and facilities to keep the little ones entertained, including a dedicated kids' club and a children's pool.
Indulge in a world of relaxation and rejuvenation at The Palmy Phu Quoc Resort and Spa's luxurious spa. With a range of treatments and therapies inspired by traditional Vietnamese techniques, you can pamper yourself and unwind amidst the serene surroundings. Whether you choose a soothing massage, a rejuvenating facial, or a refreshing body scrub, you'll leave feeling refreshed and revitalized.
Immerse yourself in the beauty of Phu Quoc Island and experience the ultimate in luxury at The Palmy Phu Quoc Resort and Spa. With its exquisite accommodations, convenient check-in/out times, and child-friendly policies, this resort offers a truly unforgettable stay for guests of all ages. Book your stay today and create lasting memories in this tropical paradise.
Unwind and Indulge in Extravagant Entertainment at The Palmy Phu Quoc Resort and Spa
Experience a world of entertainment and relaxation at The Palmy Phu Quoc Resort and Spa, where an array of exciting facilities await to keep you entertained throughout your stay. From vibrant karaoke nights to soothing spa treatments, this resort has it all.
Step into the resort's lively bar and immerse yourself in a vibrant atmosphere. Sip on expertly crafted cocktails and enjoy live music performances, creating the perfect setting for a memorable evening with friends or loved ones.
For those seeking ultimate relaxation, the spa and hot tub facilities are a must-visit. Indulge in a rejuvenating massage or soak in the bubbling hot tub, melting away all your stress and worries. The resort's garden offers a serene escape, where you can take a leisurely stroll amidst lush greenery or simply unwind with a book.
If you're in the mood for some entertainment, head to the shared lounge/TV area and catch up on your favorite shows or movies. The karaoke room is perfect for those who love to showcase their singing talents and have a fun-filled evening with friends.
Don't forget to explore the gift and souvenir shop on-site, where you can find unique mementos to take back home as a reminder of your incredible stay at The Palmy Phu Quoc Resort and Spa. With a wide range of entertainment facilities, this resort promises an unforgettable experience for all guests.
Stay Active and Energized at The Palmy Phu Quoc Resort and Spa
At The Palmy Phu Quoc Resort and Spa, you'll find a wide range of sports facilities to keep you active and energized throughout your stay. Whether you prefer a refreshing dip in the indoor pool or an invigorating workout at the fitness center, there's something for everyone at this stunning resort.
For water enthusiasts, The Palmy Phu Quoc Resort and Spa offers a variety of non-motorized water sports activities. Dive into the crystal-clear waters of the outdoor pool or take a leisurely stroll along the private beach, where you can enjoy the warm sun and gentle waves. If you're feeling adventurous, try your hand at fishing or explore the vibrant underwater world through diving, snorkeling, or canoeing.
For those who prefer to stay on land, the resort also provides a well-equipped fitness center, where you can maintain your fitness routine with state-of-the-art equipment. Whether you're a seasoned athlete or just looking to stay active, you'll find everything you need to stay in shape.
With its array of sports facilities, The Palmy Phu Quoc Resort and Spa offers the perfect balance of relaxation and recreation. Whether you're seeking a thrilling water adventure or a peaceful workout, this resort has it all. So pack your swimsuit, grab your gear, and get ready for an unforgettable stay at The Palmy Phu Quoc Resort and Spa.
Convenience Facilities at The Palmy Phu Quoc Resort and Spa
Indulge in a world of convenience at The Palmy Phu Quoc Resort and Spa, where every detail has been carefully curated to ensure a seamless and enjoyable stay. From the moment you arrive, you will be greeted by a range of convenient facilities designed to cater to your every need.
Start your day with a delicious breakfast delivered straight to your room with the 24-hour room service. Whether you prefer a hearty meal or a light snack, the menu offers a variety of options to suit every palate. If you find yourself in need of clean clothes, take advantage of the laundry service, which ensures that your garments are fresh and ready for your next adventure.
The Palmy Phu Quoc Resort and Spa also offers a dedicated concierge service, ready to assist you with any queries or requests you may have. Whether it's arranging transportation, booking tickets to local attractions, or providing recommendations for the best dining spots in town, the knowledgeable concierge team is there to ensure that your stay is as smooth and enjoyable as possible.
Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily keep in touch with loved ones or catch up on work. For those who prefer a designated smoking area, the resort offers a space where you can indulge in your favorite pastime without inconveniencing others.
To ensure a hassle-free experience, The Palmy Phu Quoc Resort and Spa provides express check-in/check-out services, allowing you to quickly settle in or depart with ease. Store your luggage securely with the luggage storage facility, freeing up your hands to explore the stunning surroundings of Phu Quoc Island.
Rest assured that your room will be impeccably maintained with daily housekeeping services, ensuring a clean and comfortable environment throughout your stay. With a range of convenience facilities at your fingertips, The Palmy Phu Quoc Resort and Spa offers a truly effortless and enjoyable vacation experience.
Convenient Transport Facilities at The Palmy Phu Quoc Resort and Spa
At The Palmy Phu Quoc Resort and Spa, we understand the importance of convenient transport options for our guests. Whether you're looking to explore the beautiful island of Phu Quoc or simply need transportation services during your stay, we have you covered.
For those interested in exploring the island's attractions, we offer tour services that can help you discover the hidden gems of Phu Quoc. Our knowledgeable staff can assist you in planning your itinerary and arranging transportation to popular landmarks and destinations.
If you prefer to have your own vehicle, we provide a car park onsite, free of charge. This allows you to conveniently park your car and explore the island at your own pace. Additionally, we offer car hire services, making it easy for you to rent a vehicle and have the freedom to explore Phu Quoc at your leisure.
For guests who prefer not to drive, we also have a taxi service available. Our friendly and reliable drivers can take you to any destination on the island, ensuring a hassle-free and comfortable journey.
Furthermore, if you need assistance with booking tickets for attractions, shows, or events, our ticket service is at your disposal. Our staff can help you secure tickets and provide information on the best events happening during your stay.
At The Palmy Phu Quoc Resort and Spa, we strive to make your stay as convenient and enjoyable as possible. With our range of transport facilities, you can easily explore the island or get to your desired destination with ease.
Indulge in a Culinary Delight at The Palmy Phu Quoc Resort and Spa
At The Palmy Phu Quoc Resort and Spa, dining is an experience to savor. With a range of dining facilities to choose from, guests can indulge in a culinary delight that caters to every taste and preference.
Start your day with a scrumptious breakfast buffet, offering a wide selection of local and international dishes to kickstart your morning. Whether you prefer a hearty American breakfast or a lighter continental option, there is something to satisfy every palate.
For those seeking a quick pick-me-up or a casual bite, the coffee shop is the perfect spot. Enjoy a freshly brewed cup of coffee or tea, paired with a selection of pastries and snacks. It's an ideal place to relax and recharge before exploring the island.
When it comes to dining options, the resort's restaurant offers a diverse menu that showcases the best of Vietnamese and international cuisine. From traditional local delicacies to international favorites, each dish is crafted with the finest ingredients and flavors. With an elegant ambiance and attentive service, the restaurant provides a memorable dining experience for guests.
If you prefer the convenience of dining in the comfort of your room, the 24-hour room service is at your disposal. Indulge in a delectable meal from the extensive menu, delivered right to your doorstep.
For those who enjoy the outdoors, the resort also provides BBQ facilities, allowing guests to grill their favorite meats and vegetables. Gather with friends and family for a fun-filled evening of grilling and dining under the starry sky.
Additionally, the shared kitchen offers a convenient space for guests who prefer to prepare their own meals. Equipped with modern appliances and utensils, it provides a home-away-from-home experience for those who enjoy cooking during their stay.
With daily housekeeping ensuring cleanliness and hygiene, guests can enjoy their dining experiences with peace of mind. The Palmy Phu Quoc Resort and Spa truly offers a range of dining facilities that cater to every need, making it the perfect destination for food enthusiasts and culinary adventurers.
Experience Comfort and Luxury at The Palmy Phu Quoc Resort and Spa
Indulge in a range of exquisite room offerings at The Palmy Phu Quoc Resort and Spa, located on the stunning Phu Quoc Island in Vietnam. Choose from our selection of beautifully designed rooms to suit your preferences and needs.
Unwind in our Deluxe Garden View room, offering a spacious 35 square meters of tranquility. Enjoy a restful night's sleep on a comfortable Double Bed while surrounded by lush greenery, creating a serene and peaceful atmosphere.
For breathtaking views of the majestic mountains, our Deluxe Mountain View room is the perfect choice. With 30 square meters of space and the option of a Double Bed or two Single Beds, you can relax and take in the picturesque scenery.
Indulge in the ultimate seaside retreat with our Deluxe Sea View Double room. Boasting 35 square meters of space and the choice of two Single Beds or a King Bed, you can wake up to the soothing sound of waves crashing against the shore.
For those seeking a touch of luxury, our Executive Suite Sea View offers a spacious 45 square meters of elegance. With a plush King Bed and stunning sea views, you can experience true comfort and relaxation.
Ideal for families, our Family room provides a generous 60 square meters of space, ensuring everyone has ample room to unwind. Choose between a Double Bed or two Single Beds and create lasting memories together.
For a truly grand experience, our Grand Suite offers 40 square meters of sophistication. Relax in a comfortable Double Bed and enjoy the luxurious amenities and stylish decor.
Booking your stay at The Palmy Phu Quoc Resort and Spa on Agoda ensures you receive the best prices and a hassle-free experience. With our easy-to-use platform, you can easily browse and compare room options, guaranteeing you find the perfect accommodation for your stay. Enjoy peace of mind knowing that you are getting the best deal and make your dream vacation a reality at The Palmy Phu Quoc Resort and Spa.
Discovering Cua Lap: A Hidden Gem in Phu Quoc Island
Nestled along the pristine coastline of Phu Quoc Island, Cua Lap is a tranquil oasis that beckons travelers seeking a blend of natural beauty and local culture. This charming area is renowned for its stunning beaches, where soft golden sands meet the azure waters of the Gulf of Thailand. As you stroll along the shore, the gentle sound of waves lapping against the beach creates a serene backdrop, perfect for relaxation or a leisurely beachside picnic. The sunsets here are nothing short of magical, painting the sky in hues of orange and pink, making it an ideal spot for romantic evenings or peaceful solitude.
Beyond the breathtaking beaches, Cua Lap offers a glimpse into the vibrant local life of Phu Quoc. The nearby fishing villages provide an authentic experience, where you can witness traditional fishing methods and sample the freshest seafood, caught just hours before reaching your plate. Venture into the lush tropical landscape, where coconut palms sway in the breeze, and explore the nearby natural reserves that are home to diverse wildlife and rich flora. Whether you’re seeking adventure through snorkeling and diving in crystal-clear waters or simply a place to unwind and soak in the beauty of nature, Cua Lap is a perfect destination that captures the essence of Phu Quoc Island.
Getting to The Palmy Phu Quoc Resort and Spa from Phu Quoc International Airport
Traveling to The Palmy Phu Quoc Resort and Spa from Phu Quoc International Airport (PQH) is a seamless experience that sets the tone for your relaxing getaway. Located just a short distance of approximately 7 kilometers from the airport, the resort is easily accessible via various transportation options. Upon arrival at the airport, you’ll find a range of taxis and ride-hailing services readily available, ensuring a convenient and hassle-free transfer. The scenic drive to the resort takes around 15 to 20 minutes, allowing you to soak in the lush tropical landscapes and vibrant local culture of Phu Quoc Island as you make your way to your luxurious retreat.
For those seeking a more personalized experience, the resort offers an airport shuttle service that can be pre-arranged prior to your arrival. This option not only provides comfort but also allows you to start your vacation in a stress-free manner. As you approach The Palmy Phu Quoc Resort and Spa, you will be greeted by the stunning views of the coastline and the resort’s beautifully designed architecture, promising a stay filled with relaxation and indulgence. Whether you choose a taxi or the shuttle service, your journey to this idyllic oasis will be the perfect introduction to the enchanting beauty of Phu Quoc Island.
Discover the Natural Beauty and Vibrant Culture Surrounding The Palmy Phu Quoc Resort and Spa
Nestled amidst the stunning natural landscape of Phu Quoc Island, The Palmy Phu Quoc Resort and Spa offers a tranquil retreat with easy access to several nearby landmarks and attractions. Immerse yourself in the mesmerizing beauty of Phu Quoc Waterfall, located just a short distance from the resort. This cascading waterfall is a hidden gem, surrounded by lush greenery, and offers a refreshing respite from the tropical heat.
For those seeking a taste of local cuisine, Peppers in Phu Quoc chez Le Ho is a must-visit. This charming restaurant showcases the vibrant flavors of Vietnam, with a focus on fresh seafood and traditional dishes. Indulge in a culinary adventure as you savor authentic flavors and immerse yourself in the local culture.
If you're looking for a beachside escape, Sunset Sanato Beach Club is the perfect destination. Just a stone's throw away from the resort, this beach club offers a picturesque setting with pristine white sands and crystal-clear waters. Relax under the shade of a palm tree, sip on a refreshing cocktail, and soak up the breathtaking sunset views.
For a rejuvenating experience, head to Boutique ha spa, located nearby. This tranquil oasis offers a range of indulgent treatments and therapies, designed to pamper and revitalize your senses. Unwind with a soothing massage or indulge in a luxurious facial, leaving you feeling refreshed and rejuvenated.
Immerse yourself in the local culture by visiting the Farmers' Market, where you can discover a variety of fresh produce, local handicrafts, and traditional delicacies. Sample exotic fruits, browse through colorful stalls, and engage with friendly locals as you explore this vibrant market.
For a unique experience, visit Ngoc Hien Pearl Farm, where you can learn about the intricate process of pearl cultivation. Discover the fascinating world of pearls and witness skilled artisans at work, creating exquisite jewelry pieces.
Nature enthusiasts will be delighted to explore Tranh Stream, a hidden gem nestled amidst lush forests. Take a leisurely stroll along the stream, marvel at the cascading waterfalls, and immerse yourself in the serene ambiance of this natural wonder.
Convenience is at your fingertips with Sieu Thi Con Mart and T Mart located nearby, offering a range of essentials and souvenirs for your convenience.
Lastly, don't miss the opportunity to witness the spectacle of landing airplanes, a unique experience that can be enjoyed from the resort. Watch as planes gracefully touch down on the island, creating a mesmerizing sight against the backdrop of the azure sky.
With its prime location and proximity to these captivating landmarks and attractions, The Palmy Phu Quoc Resort and Spa is the perfect base for exploring the natural beauty and vibrant culture of Phu Quoc Island.
A Culinary Adventure Awaits
When it comes to dining options, The Palmy Phu Quoc Resort and Spa is surrounded by an array of enticing restaurants. Start your day with a delicious breakfast at Iris cafe, where you can indulge in freshly brewed coffee and a variety of pastries. For a taste of local Vietnamese cuisine, head to Z Coffee - Restaurant or Cami Restaurant, both offering a wide range of traditional dishes bursting with flavors. If you're craving international flavors, Aladdin Pizza and il Muro Italiano Restaurant are perfect choices, serving up mouthwatering pizzas and authentic Italian fare. For those seeking a taste of India, Pakka Indian Restaurant and NEW DELHI INDIAN RESTAURANT PHU QUOC are sure to satisfy your cravings with their aromatic curries and flavorful spices. Linh Linh Restaurant offers a fusion of Vietnamese and Western dishes, while Banh Mi Cuoi - Salted Coffee - Egg Coffee is a must-visit spot for a quick bite or a refreshing cup of Vietnamese coffee. After a day of exploring, unwind at Heineken bar & Kitchen, where you can enjoy a relaxing atmosphere and a wide selection of drinks. With such a diverse range of dining options just steps away from the resort, your culinary adventure on Phu Quoc Island awaits.
Explore the Vibrant Shopping Scene near The Palmy Phu Quoc Resort and Spa
Located just a short distance from The Palmy Phu Quoc Resort and Spa, you'll find the Phu Quoc Pearl Farm, a must-visit shopping landmark. Immerse yourself in the world of exquisite pearls as you browse through a wide selection of jewelry and accessories made from locally sourced pearls. Discover the intricate craftsmanship and unique designs that make these pieces truly one-of-a-kind. Whether you're looking for a special souvenir or a statement piece to add to your collection, the Phu Quoc Pearl Farm is the perfect place to find something truly extraordinary.
Affordable Luxury at The Palmy Phu Quoc Resort and Spa
Escape to paradise without breaking the bank at The Palmy Phu Quoc Resort and Spa. With an average price of just $59 per room, this luxurious resort offers exceptional value for money. Compared to the average price of $65 for a hotel room in Phu Quoc Island, The Palmy Phu Quoc Resort and Spa provides a budget-friendly option without compromising on quality or comfort.
Nestled amidst lush tropical gardens and overlooking the sparkling turquoise waters of the Gulf of Thailand, The Palmy Phu Quoc Resort and Spa is a haven of tranquility. The resort boasts a range of well-appointed rooms and suites, each thoughtfully designed to provide a serene and relaxing atmosphere. From spacious and elegantly furnished rooms to private balconies offering breathtaking views, every detail has been carefully curated to ensure a memorable stay.
Indulge in the resort's world-class facilities, including a stunning infinity pool, a rejuvenating spa, and a fitness center. With a variety of dining options, guests can savor delectable Vietnamese and international cuisine at the on-site restaurants. Whether you're seeking a romantic getaway, a family vacation, or a solo retreat, The Palmy Phu Quoc Resort and Spa offers a truly unforgettable experience at an unbeatable price.
Amazing Service and Beautiful Hotel
The Palmy Phu Quoc Resort and Spa has received rave reviews for its amazing service and beautiful hotel. Guests have praised the friendly and helpful staff who are always willing to assist with any requests. The rooms are spacious and spotlessly clean, providing a comfortable and relaxing stay. The highlight for many visitors is the stunning pool, which is described as super great. The hotel's prime location is also a plus, with guests appreciating its proximity to attractions and amenities. Additionally, the excellent breakfast selection ensures a delightful start to the day. With its nice ambiance and welcoming atmosphere, The Palmy Phu Quoc Resort and Spa is a top choice for travelers looking for a memorable vacation.
A Tranquil Oasis of Luxury and Hospitality
Welcome to The Palmy Phu Quoc Resort and Spa, a hidden gem nestled on the picturesque Phu Quoc Island in Vietnam. With an overall customer rating of 7.3, this resort promises an unforgettable experience of luxury, comfort, and impeccable service.
One of the standout features of The Palmy Phu Quoc Resort and Spa is its exceptional value for money, with a rating of 7.3 in this category. Guests are delighted by the affordable rates without compromising on quality. From the moment you step foot into the resort, you will be greeted by a warm and friendly staff who go above and beyond to ensure your stay is nothing short of extraordinary.
The resort boasts a wide range of facilities, earning a rating of 7.1. Whether you're seeking relaxation or adventure, there is something for everyone. Indulge in a rejuvenating spa treatment, take a dip in the sparkling swimming pool, or enjoy a workout at the well-equipped fitness center. With such a diverse array of amenities, there is never a dull moment at The Palmy Phu Quoc Resort and Spa.
Cleanliness is of utmost importance at this resort, and it shows in their impressive rating of 7.3. The rooms are meticulously maintained, providing a refreshing and hygienic environment for guests to unwind. The attention to detail extends throughout the entire property, ensuring that every corner is spotless and inviting.
Situated in an idyllic location, The Palmy Phu Quoc Resort and Spa scores a remarkable 7.6 for its breathtaking surroundings. Immerse yourself in the natural beauty of Phu Quoc Island, with its pristine beaches, lush greenery, and crystal-clear waters. Whether you prefer to soak up the sun on the beach or explore the island's vibrant culture, this resort offers the perfect base for your adventures.
Last but not least, the dedicated and friendly staff at The Palmy Phu Quoc Resort and Spa have earned a well-deserved rating of 7.5 for their exceptional performance. From the moment you arrive until the time of your departure, their professionalism and attentiveness will leave a lasting impression.
In conclusion, The Palmy Phu Quoc Resort and Spa is a true haven of tranquility, luxury, and top-notch hospitality. With its outstanding value, excellent facilities, pristine cleanliness, stunning location, and attentive staff, this resort is a dream destination for travelers seeking an unforgettable getaway.
Good6.8
Facilities
Very good7.5
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
The property will collect a gala dinner fee for every adult and every child for Christmas Eve and/or New Year's Eve.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Very good
10 most recent verified ratings received by the property
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The hotel boasts excellent and friendly staff, providing attentive service. The location is superb with the beach, night market, and restaurants all within reach. The rooms are spacious, comfortable with modern amenities, and receive positive reviews. Additionally, guests rave about the multiple swimming pools with great views.
Few guests mentioned limited food options with an early-closing restaurant, and poor maintenance and cleanliness of facilities. Few complaints about poorly cleaned dishes.
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Room comfort
Atmosphere
Do not waste your time and money with this ‘resort’. Having paid IN FULL 1 month in advance through a reputable travel company (Agoda) at an obscenely elevated price of more than 3x the regular price for a 3-night stay over the New Year period, I was forced out of my room after my first night. Đừng lãng phí thời gian và tiền bạc của bạn với khu nghỉ dưỡng này. Tôi đã thanh toán TOÀN BỘ tiền trước 1 tháng thông qua một công ty du lịch uy tín (Agoda) với mức giá cao ngất ngưởng, gấp hơn 3 lần giá thông thường cho kỳ nghỉ 3 đêm dịp năm mới, nhưng tôi đã bị đuổi khỏi phòng sau đêm đầu tiên. After providing the hotel with proof of bank transfer for the full amount and confirmation from Agoda for my stay, the response from the Hotel were multiple staff members shouting down the phone at me “You get out of the room now!” repeatedly. I was refused a room for the following two nights and at this point I contacted the local police who are currently investigating this case. Sau khi cung cấp cho khách sạn bằng chứng chuyển khoản ngân hàng cho toàn bộ số tiền và xác nhận đặt phòng từ Agoda, phản hồi từ khách sạn là nhiều nhân viên hét vào điện thoại với tôi: “Cô ra khỏi phòng ngay!” liên tục. Tôi bị từ chối cho thuê phòng trong hai đêm tiếp theo và lúc này tôi đã liên hệ với cảnh sát địa phương, hiện đang điều tra vụ việc. When I tried to speak to any supervisor or management, the reception staff refused to give any contact information or take any responsibility. Khi tôi cố gắng nói chuyện với bất kỳ người giám sát hoặc quản lý nào, nhân viên lễ tân từ chối cung cấp thông tin liên lạc hoặc chịu trách nhiệm. If you *** “Phu Quoc New Year booking scam” you will see more details of the type of this issue. Nếu bạn tìm kiếm trên *** “lừa đảo đặt phòng Tết Phú Quốc”, bạn sẽ thấy thêm chi tiết về loại vấn đề này. As a result I had to change my flights and entire new year’s trip. In addition to the disgusting behavior of the staff and management of this hotel I would also like to give details about the hotel facilities themselves. Be reminded that this hotel is listed as 4 star and at the time cost $200 a night, not $20. Kết quả là tôi phải thay đổi chuyến bay và toàn bộ chuyến đi Tết của mình. Ngoài hành vi đáng ghê tởm của nhân viên và ban quản lý khách sạn này, tôi cũng muốn cung cấp thêm chi tiết về cơ sở vật chất của khách sạn. Xin nhắc lại rằng khách sạn này được xếp hạng 4 sao và vào thời điểm đó có giá 200 đô la một đêm, chứ không phải 20 đô la. -Reception area is very poorly kept. Grass is overrun, the swimming pool (which is the focal point of their marketing photographs) is green, filthy and unusable. - Khu vực lễ tân được giữ gìn rất kém. Cỏ mọc um tùm, bể bơi (điểm nhấn trong các bức ảnh quảng cáo của họ) thì xanh lè, bẩn thỉu và không thể sử dụng được. -The hotel restaurant is located next door to a municipal rubbish dump where all the trash sits in the sun all day and the stench blows over to restaurant constantly. - Nhà hàng của khách sạn nằm cạnh bãi rác đô thị, nơi tất cả rác thải nằm phơi nắng cả ngày và mùi hôi thối liên tục bay sang nhà hàng. -Communal toilets and changing rooms are filthy and clearly had not been cleaned for days. - Nhà vệ sinh và phòng thay đồ chung rất bẩn thỉu và rõ ràng là đã không được dọn dẹp trong nhiều ngày. -The hotel is next door to a noisy and dirty construction site. - Khách sạn nằm cạnh một công trường xây dựng ồn ào và bẩn thỉu. -The rooms themselves smell of damp and have old, dirty and rusted finishings. The type of thing you might expect from a $10 hostel. Not a ‘4 star hotel’ - Các phòng có mùi ẩm mốc và có đồ đạc cũ kỹ, bẩn thỉu và rỉ sét. Kiểu mà bạn có thể mong đợi từ một nhà nghỉ giá 10 đô la. Chứ không phải một 'khách sạn 4 sao'. Check other reviews if you would like to confirm what I am saying about the facilities. This is not just an angry customer. Hãy xem các đánh giá khác nếu bạn muốn xác nhận những gì tôi đang nói về cơ sở vật chất. Đây không chỉ là lời phàn nàn
I booked 7 rooms and completed the payment with Agoda right afterwards. In the 8 days leading up to our stay at the hotel, I was very far away in Hanoi, so I carefully contacted the hotel 3 times to confirm the number of rooms booked. When I read the reservation code, the hotel receptionist confirmed to me that there were 7 rooms booked that matched the date and time, and warmly told us to come as there would be rooms available. The receptionist even accepted our request to arrange a paid car to pick us up from the airport to the hotel, and during this entire process, both sides communicated very pleasantly. However, when our group arrived at the hotel, a surprise occurred; the receptionist abruptly said that my reservation code only showed 1 room and the date was a month later, not the current date. We were shocked, how could a 4-star hotel treat 15 people arriving after a long, exhausting journey of a thousand kilometers like this? I patiently told the receptionist multiple times to check again, but she insisted that she had already checked and found nothing. I presented the completed payment receipt with Agoda for the receptionist to check again, but they still refused. Only when someone with me said that all confirmation calls between both sides before arriving at the hotel were recorded, did the receptionist finally agree to let us check in. Not a single apology! From the reception desk to the elevator to the rooms, we had to walk through an outdoor swimming pool area over 20 meters long with no roof, and it was raining heavily, so the entire group got wet. The first impression upon arriving in Phu Quoc was not enjoyable at all. The hotel room was tidy and clean. The biggest drawback was in the bathroom area; there was no place to hang dry clothes, and it was shared with towels leaving no hanging space. The breakfast food was average. On the last day during checkout, we ordered lunch; the food was very salty and not tasty. The outdoor pool had one murky water pool, which felt unclean. The hotel location is beautiful, with a wonderful sea view, but the beach area is small and narrow. I think I would not return to this hotel without changes.
Nice hotel that caters mostly to Russian guests- Russian language spoken. The rooms are clean with natural light and access to the beach is quite easy. The buffet food is pretty good and the views from the restaurant and outdoor pool is amazing. Location is fairly close to Duong Dong and many restaurants that cater to foreigners are close by.
Our stay was overall relaxing. The room was cozy and comfortable, creating a peaceful atmosphere. However, the WiFi was sometimes unstable, especially in the morning when more people were online. We also noticed that the CR water occasionally leaked onto the bedroom floor. On the bright side, the breakfast was delicious and plentiful, and the beachfront view was absolutely stunning. It’s a fantastic place for a romantic getaway. Despite the minor issues, we enjoyed our stay and would still recommend it for a relaxing escape.
Private beach
Free Wi-Fi in all rooms!
Currency exchange
Hot tub
“VERY GOOD PLACE TO STAY ”
I recently stayed at this 4-star hotel and had a very good experience. The rooms were impressively spacious—both of the ones I stayed in were around 40 square meters. One was particularly large, and the other slightly smaller but still very comfortable. The facilities were excellent, with two swimming pools and a very good restaurant. One of the highlights was the beach access—there’s a nice path that leads directly from the restaurant to the sea, with beautiful sunset views. Hot water was never an issue thanks to the panel heaters used throughout the hotel. The staff were extremely helpful and responsive. During a power outage that affected the entire island (not the hotel’s fault), the team provided all the help they could to keep things running smoothly. Overall, I would recommend this hotel for its friendly pricing, good service, and large rooms. A solid choice for a comfortable and relaxing stay.