The Merchants Hotel

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Back Piccadilly, Off Oldham St, Piccadilly Gdns, Behind Nobles Arcade, Manchester City Center, Manchester, United Kingdom, M1 1HP

Highlights

Located in Manchester tourist area

- This neighborhood is preferred by frequent travelers. Properties here...

130 meters to public transportation

130 meters to public transportation - Manchester Metrolink is within 130 meters

Facilities

Internet access

Car park

Bar

Family room

Luggage storage

Contactless check-in/out

Laundry

Smoke-free property

About us

Strategically situated in Manchester City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Science and Industry Museum.
Your dates are popular among travelersUsers are booking a place in Manchester every 3 minutes on Agoda.com
Location 7.6
Service 6.3
Value for money 5.6
Cleanliness 5.5

Based on 472 verified reviews

Location score out of 10
Service score out of 10
Value for money score out of 10
Cleanliness score out of 10
Room comfort and quality score out of 10
Facilities score out of 10
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Nearest transportation options

•

Manchester Metrolink is within 0.13 km

•

Piccadilly Railway Station is within 0.54 km

See map

7.6Very good

Location rating score

Very good location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 160 places in walking distance!

Parking
Available
Walkable places
Chatsworth Gardens
50 m
Manchester Roadhouse
90 m
Empire Emporium, Manchester
90 m
Vinyl Exchange
120 m
Oxfam Original
120 m
Popular landmarks
Manchester Art Gallery
540 m
Manchester Town Hall
690 m
National Football Museum
690 m
Manchester Cathedral
780 m
Palace Theatre
850 m
Closest landmarks
Denture Repairs
80 m
Ply
90 m
énergie fitness
140 m
Moho Live
160 m
The Bead Shop Ltd
160 m

Good to know

Value for money5.6
Location rating7.6
Nearest airportManchester Airport (MAN)
Distance to airport13.9 km

Select your room

1/1

Double Room En suite

18 m²/194 ft²
Max 2 adults
1 double bed
Shower
TV
Blackout curtains
Coffee/tea maker
Carpeting
Desk
Non-smoking
1/1

Twin Room en suite

20 m²/215 ft²
Max 3 adults
2 single beds
Shower
TV
Blackout curtains
Coffee/tea maker
Carpeting
Desk
Non-smoking
1/1

Single Room - Basic

11 m²/118 ft²
Max 1 adult
1 single bed
Shared bathroom
TV
Blackout curtains
Coffee/tea maker
Carpeting
Desk
Non-smoking
1/1

Standard Double Room

14 m²/151 ft²
Max 2 adults
1 double bed
Shared bathroom
TV
Blackout curtains
Coffee/tea maker
Carpeting
Desk
Non-smoking
1/1

Single Room with Shower

12 m²/129 ft²
Max 1 adult
1 single bed
Shower
TV
Blackout curtains
Coffee/tea maker
Carpeting
Desk
Non-smoking
1/2

Double Room with Shower

15 m²/161 ft²
Max 2 adults
1 double bed
Shower
TV
Blackout curtains
Coffee/tea maker
Carpeting
Desk
Non-smoking

Frequently asked questions

Yes, The Merchants Hotel is near Manchester Metrolink and train stations including Piccadilly Railway Station and Manchester Victoria Train Station.

Yes, The Merchants Hotel has a bar.

Yes, The Merchants Hotel offers on-site parking (and also has a car park nearby).

Yes, The Merchants Hotel has family rooms.

The Merchants Hotel is about 0.86 km from Manchester Arena.

The Merchants Hotel is very close to Empire Emporium, Manchester (about 0.09 km).

Yes, The Merchants Hotel provides daily housekeeping.

Yes—The Merchants Hotel offers meeting facilities and a business center.

Yes, The Merchants Hotel has a fitness center.

Yes, The Merchants Hotel is 100% non-smoking.

Check-in is 06:00 PM–10:00 PM, and check-out is 09:00 AM–10:00 AM.

The Merchants Hotel is about 0.54 km from Manchester Piccadilly Railway Station.

Yes, The Merchants Hotel has an elevator.

Yes—there are nearby bars/entertainment options such as Ply and Manchester Roadhouse.

Yes, The Merchants Hotel has meeting facilities.

Yes, The Merchants Hotel offers luggage storage.

Yes, The Merchants Hotel accepts Visa and Mastercard (including Euro/Mastercard and Maestro).

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More about The Merchants Hotel

More about The Merchants Hotel

Experience Luxury and Convenience at The Merchants Hotel in Manchester

Welcome to The Merchants Hotel, a luxurious and conveniently located accommodation in the heart of Manchester, United Kingdom. With its prime location, impeccable service, and stylish interiors, this hotel offers a truly memorable stay for both business and leisure travelers. Check-in at The Merchants Hotel begins at 06:00 PM, allowing you to relax and settle in after a day of exploring the vibrant city. The friendly and attentive staff will be there to assist you throughout your stay, ensuring a seamless and hassle-free experience. Whether you're arriving early or late, the hotel's efficient check-in process guarantees a smooth start to your visit. When it's time to bid farewell to this enchanting city, check-out at The Merchants Hotel is until 10:00 AM. This gives you ample time to enjoy a leisurely breakfast, pack your belongings, and make any last-minute arrangements before heading out. The hotel's flexible check-out policy ensures that you leave feeling refreshed and satisfied. With a total of 24 well-appointed rooms, The Merchants Hotel offers a cozy and intimate atmosphere for its guests. Each room is tastefully decorated and equipped with modern amenities, ensuring a comfortable and relaxing stay. From plush beds to spacious en-suite bathrooms, every detail has been carefully considered to provide the utmost comfort and convenience. Families traveling with children will be delighted to know that The Merchants Hotel welcomes young guests. Children between the ages of 5 to 6 can stay free of charge, making it an ideal choice for a family getaway. The hotel's child policy ensures that everyone can enjoy a memorable stay without any additional expenses. Experience the perfect blend of luxury and convenience at The Merchants Hotel. Book your stay now and indulge in a truly unforgettable experience in the heart of Manchester.

Unwind and Indulge in Exciting Entertainment Facilities at The Merchants Hotel

At The Merchants Hotel in Manchester, United Kingdom, your entertainment needs are well taken care of. With a range of exceptional facilities, you can unwind and indulge in a variety of exciting activities during your stay. Step into the hotel's vibrant shops, where you can browse through a collection of unique and trendy items. Whether you're looking for souvenirs to take back home or simply want to treat yourself to something special, the shops at The Merchants Hotel have something for everyone. After a day of exploring the city, head to the hotel's stylish bar, where you can relax with a refreshing drink in hand. The bar offers a wide selection of beverages, including signature cocktails, fine wines, and craft beers. Sit back and enjoy the lively atmosphere as you mingle with fellow guests or catch up with friends. For those seeking a cozy and communal space, the shared lounge/TV area is the perfect spot to unwind. Sink into comfortable seating and catch up on your favorite shows or movies on the large-screen TV. Whether you're looking to socialize with other guests or simply want some quiet time to yourself, the shared lounge/TV area provides a welcoming and relaxing environment. With its exceptional shops, stylish bar, and inviting shared lounge/TV area, The Merchants Hotel ensures that your entertainment needs are met with utmost satisfaction. Indulge in a memorable stay where relaxation and enjoyment go hand in hand.

Convenient Amenities at The Merchants Hotel

At The Merchants Hotel, we understand the importance of convenience during your stay. That's why we offer a range of amenities to make your visit as comfortable and hassle-free as possible. Stay connected with our complimentary Wi-Fi in all public areas, allowing you to easily check emails, browse the web, or stay connected with loved ones back home. We also provide luggage storage facilities, so you can securely store your bags before check-in or after check-out, giving you the freedom to explore the vibrant city of Manchester without the burden of carrying your belongings. Our friendly and attentive staff are available to assist you with any queries or recommendations you may need during your stay. Furthermore, our dedicated housekeeping team ensures that your room is kept clean and tidy throughout your stay, with daily housekeeping services. You can relax and enjoy your time in Manchester knowing that your accommodation is well-maintained and looked after. Experience the convenience and comfort of The Merchants Hotel, where we prioritize your needs and strive to make your stay unforgettable.

Convenient Transport Facilities at The Merchants Hotel

At The Merchants Hotel, we understand the importance of convenient transport options for our guests. That's why we offer a car park onsite, making it incredibly easy for you to bring your own vehicle and explore the vibrant city of Manchester at your own pace. With our secure and well-maintained car park, you can rest assured that your vehicle is in safe hands while you enjoy your stay with us. Whether you're planning to visit the iconic Manchester Cathedral, explore the bustling Northern Quarter, or attend a concert at the Manchester Arena, having your own car will give you the freedom to navigate the city with ease. Additionally, if you prefer not to drive, The Merchants Hotel is conveniently located near public transportation options. The nearest tram stop is just a short walk away, providing you with quick and easy access to various attractions and landmarks across the city. Whether you're heading to Old Trafford to catch a match or want to explore the trendy shops and restaurants in the Spinningfields area, the tram network will take you there in no time. Our friendly staff at the hotel will be more than happy to provide you with directions and assist you in planning your itinerary, ensuring that you have a seamless and enjoyable travel experience in Manchester.

Modern and Comfortable Rooms with Television at The Merchants Hotel

At The Merchants Hotel, we understand the importance of relaxation and entertainment during your stay. That's why our modern and comfortable rooms are equipped with state-of-the-art televisions, ensuring you have access to a wide range of channels and programs. Whether you want to catch up on the latest news, watch your favorite sports team in action, or simply unwind with a movie, our televisions provide the perfect entertainment option. With crystal-clear picture quality and immersive sound, you'll feel like you're in your own private cinema. So sit back, relax, and enjoy your favorite shows from the comfort of your room at The Merchants Hotel.

Indulge in Culinary Delights at The Merchants Hotel

At The Merchants Hotel, we understand that dining is an integral part of any memorable travel experience. That is why we offer an array of exquisite dining facilities to cater to every palate. Start your day with a delicious breakfast spread at our elegant onsite restaurant, where you can savor a wide selection of freshly prepared dishes, including continental delights, hearty English breakfast options, and healthy choices to kickstart your day. For those seeking a quick bite or a casual meal, our cozy café is the perfect spot. Enjoy a range of light snacks, sandwiches, and refreshing beverages in a relaxed atmosphere. Whether you're catching up with friends, taking a break from exploring the city, or simply looking for a cozy place to unwind, our café provides a welcoming ambiance. In addition to our restaurant and café, we also offer room service, allowing you to indulge in delectable dishes from the comfort of your own room. Our extensive menu features a variety of international and local favorites, prepared with the finest ingredients and delivered right to your doorstep. Whether you're craving a hearty burger, a comforting pasta dish, or a gourmet pizza, our room service is available to satisfy your culinary desires. With our commitment to exceptional service and culinary excellence, The Merchants Hotel ensures that every dining experience is a memorable one. From a hearty breakfast to a leisurely lunch or a delightful dinner, our dining facilities cater to all tastes and preferences, ensuring a truly satisfying stay.

Comfortable and Affordable Rooms at The Merchants Hotel

Discover a range of comfortable and affordable rooms at The Merchants Hotel in Manchester, United Kingdom. Whether you are traveling alone or with a companion, this hotel offers a variety of room types to suit your needs. Choose from a Double Room En Suite, Double Room With Shower, Single Room - Basic, Single Room With Shower, Standard Double Room, or Twin Room En Suite. Each room is thoughtfully designed to provide a cozy and relaxing atmosphere, ensuring a restful stay during your visit to Manchester. By booking your stay at The Merchants Hotel through Agoda, you can enjoy the best prices available. Agoda guarantees competitive rates, allowing you to make the most of your budget. Additionally, the booking process on Agoda is quick and hassle-free, ensuring a seamless experience from start to finish. So why wait? Book your stay at The Merchants Hotel today and enjoy a comfortable and affordable stay in Manchester.

Experience the Vibrant Manchester City Center

Welcome to the heart of Manchester, where history and modernity collide to create a dynamic and vibrant city center. Situated in the bustling district, The Merchants Hotel offers the perfect base for exploring all that Manchester has to offer. Immerse yourself in the rich history of the city by visiting iconic landmarks such as the Manchester Cathedral and the historic Town Hall. Take a leisurely stroll through the lively streets, lined with charming shops, trendy boutiques, and bustling markets. Indulge in a shopping spree at the famous Manchester Arndale, home to a wide range of high-street and designer brands. For art enthusiasts, the Manchester Art Gallery is a must-visit, showcasing an impressive collection of fine art from around the world. Sports fans will be delighted to discover the Etihad Stadium, home to the renowned Manchester City Football Club. Experience the electric atmosphere of a live match or take a guided tour to learn about the club's rich history. After a day of exploration, unwind at one of the many trendy bars and restaurants that dot the city center. From traditional British pubs to international cuisine, there is something to satisfy every palate. Whether you're seeking a cultural adventure, a shopping spree, or a night out on the town, Manchester city center has it all, and The Merchants Hotel puts you right in the heart of the action.

Convenient Transportation from Manchester Airports to The Merchants Hotel

Located in the heart of Manchester City Center, The Merchants Hotel offers a convenient and stylish accommodation option for travelers visiting Manchester, United Kingdom. Getting to the hotel from the nearest airports is a breeze, thanks to the excellent transportation options available. If you are arriving at Manchester Airport, the most convenient way to reach The Merchants Hotel is by taking a taxi or an airport shuttle. Taxis are readily available outside the airport terminals, and the journey to the hotel takes approximately 20 minutes, depending on the traffic. Alternatively, you can opt for an airport shuttle service, which offers a more affordable option for transportation. The shuttle service operates at regular intervals and drops you off directly at the hotel, making it a hassle-free choice. For those arriving at Liverpool John Lennon Airport, the best way to reach The Merchants Hotel is by taking a train. The airport has its own train station, and regular services run to Manchester Piccadilly station, which is just a short walk away from the hotel. The train journey takes around 45 minutes, offering scenic views of the countryside along the way. No matter which airport you arrive at, reaching The Merchants Hotel is a straightforward and convenient process. With various transportation options available, you can easily start your Manchester adventure as soon as you touch down.

Discover the Vibrant Landmarks Surrounding The Merchants Hotel

Located in the heart of Manchester, The Merchants Hotel offers easy access to a plethora of iconic landmarks and attractions. Just a short stroll away, you will find the Science and Industry Museum, where you can delve into the city's rich industrial heritage. Immerse yourself in interactive exhibits and discover the fascinating world of science and technology. For book lovers, The John Rylands Library is a must-visit destination. This stunning neo-Gothic building houses a vast collection of rare books and manuscripts, providing a glimpse into the past. Lose yourself in the grandeur of the library's architecture and explore its hallowed halls. Sports enthusiasts will be thrilled to know that the National Football Museum is also nearby. Dive into the history of the beautiful game and marvel at the extensive collection of football memorabilia. From historic jerseys to iconic trophies, this museum is a paradise for football fans. Whether you're an art enthusiast or simply appreciate beauty, the Manchester Art Gallery is a must-see attraction. Discover an extensive collection of fine art, including works by renowned artists such as Van Gogh and Turner. With its impressive exhibits and stunning architecture, this gallery is a true gem in the heart of Manchester. Other notable landmarks and attractions near The Merchants Hotel include Manchester Arena, Manchester Town Hall, Palace Theatre, Manchester Cathedral, Gay Village, and Manchester Central Library. With so much to explore in the vicinity, The Merchants Hotel is the perfect base for your Manchester adventure.

Convenient Public Transport Stations near The Merchants Hotel

Located in the heart of Manchester, The Merchants Hotel offers easy access to several public transport stations, making it a convenient choice for travelers looking to explore the city. Just a short walk away from the hotel, you'll find Manchester Oxford Road Railway Station, which provides excellent connections to various destinations in the UK. Whether you're planning to visit other cities or explore the beautiful countryside, this station is a great starting point for your adventures. Another nearby option is Deansgate Train Station, located just a stone's throw away from The Merchants Hotel. This station is well-connected and offers frequent services to different parts of Manchester and beyond. Whether you're heading to the vibrant Northern Quarter or exploring the cultural attractions in the city center, Deansgate Train Station is a convenient choice. Additionally, Manchester Victoria Train Station and Piccadilly Railway Station are both within easy reach from The Merchants Hotel. These major transport hubs provide excellent connections to various parts of the city, as well as national and international destinations. Whether you're arriving in Manchester or planning to explore other cities in the UK, these stations offer a hassle-free and efficient travel experience. If you prefer traveling by tram, the Manchester Metrolink system is also easily accessible from The Merchants Hotel. With Salford Central Train Station just a short distance away, you can easily hop on a tram and explore the city at your own pace. Whether you're visiting the iconic Old Trafford stadium or exploring the vibrant nightlife in the city center, the Manchester Metrolink provides a convenient and reliable way to get around. With its convenient location near several public transport stations, The Merchants Hotel is an ideal choice for travelers looking to explore Manchester and beyond. Whether you're traveling for business or leisure, you'll have easy access to a range of transport options, making it easy to navigate the city and discover all that it has to offer.

A Gastronomic Delight: Dining Options Near The Merchants Hotel

When it comes to dining options near The Merchants Hotel, guests will be spoilt for choice. Just steps away from the hotel, you will find a vibrant array of restaurants that cater to every palate. For those craving a taste of the Caribbean, Turtle Bay Manchester Northern Quarter offers a lively atmosphere and mouthwatering dishes that will transport you straight to the islands. If you're in the mood for a Brazilian feast, Fazenda Rodizio Bar & Grill Manchester is the place to go, where you can indulge in an endless selection of succulent grilled meats. Dishoom is a popular choice for those seeking a taste of India, serving up authentic and flavorful dishes in a stylish setting. For steak enthusiasts, Hawksmoor Manchester is a must-visit, renowned for its perfectly cooked cuts and elegant ambiance. Pizza lovers will be delighted by Rudy's Pizza Napoletana - Peter Street, where you can savor traditional Neapolitan pizzas made with the finest ingredients. Albert's Schloss is a bustling Bavarian beer hall that serves up hearty German fare and an impressive selection of beers. Mackie Mayor, housed in a beautifully restored 19th-century market building, offers a unique dining experience with a variety of food stalls serving everything from artisanal burgers to fresh seafood. El Gato Negro Tapas Manchester is a gem for lovers of Spanish cuisine, serving up a tantalizing selection of tapas dishes bursting with Mediterranean flavors. Moose Coffee is a popular spot for breakfast and brunch, known for its hearty American-style dishes and indulgent pancakes. Lastly, Corn Exchange Manchester is a foodie paradise, home to a collection of restaurants offering a wide range of cuisines, from Italian and Mexican to Japanese and British. With such an incredible selection of dining options right at your doorstep, The Merchants Hotel is the perfect base for food lovers looking to explore Manchester's vibrant culinary scene.

Shop 'til You Drop: Explore Manchester's Vibrant Shopping Scene

Located in the heart of Manchester, The Merchants Hotel is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a short stroll away from the hotel, you'll find The Ginnel, a charming alleyway lined with independent boutiques and quirky stores. For those seeking adventure, Vertical Chill Ice Wall is a unique shopping experience where you can purchase top-quality outdoor gear and equipment. Nevisport is another must-visit destination for outdoor enthusiasts, offering a wide range of clothing, footwear, and accessories for all your outdoor adventures. Castlefield Artisan Market is a vibrant hub where you can discover local artisans and browse through a variety of handmade crafts, jewelry, and artwork. Soapy J is a delightful soap shop that offers an array of beautifully scented handmade soaps and bath products. If you're a fan of jewelry making, The Bead Shop Ltd is a treasure trove of beads, gemstones, and accessories to fuel your creativity. Hatch is a unique shopping destination housed in repurposed shipping containers, featuring a rotating selection of independent retailers, food stalls, and pop-up events. Lloyd Davies is a must-visit for fashion enthusiasts, offering a curated collection of contemporary clothing and accessories. Music lovers will be delighted by Piccadilly Records, a legendary record store that has been serving vinyl enthusiasts for over 40 years. And when it's time to rest, Sleepeezy ltd is the perfect place to find luxurious bedding and sleep essentials. With such a diverse range of shopping landmarks just steps away from The Merchants Hotel, you'll have no shortage of retail therapy options during your stay in Manchester.

A Memorable Stay at The Merchants Hotel

The Merchants Hotel in Manchester, United Kingdom, has left a lasting impression on its guests with its exceptional service and convenient location. Visitors have praised the friendly and accommodating staff, who have consistently gone above and beyond to ensure a pleasant stay. The hotel's cleanliness has also received high praise, with guests noting the spotless rooms and impeccable toilets. The comfortable and warm beds have provided a cozy retreat after a long day of exploring the city. With its budget-friendly rates, The Merchants Hotel offers great value for money, making it an ideal choice for travelers seeking a comfortable and affordable stay in Manchester.

A Convenient Location and Friendly Staff at The Merchants Hotel

Located in the heart of Manchester, The Merchants Hotel offers a convenient base for exploring the vibrant city. With a location score of 7.6, guests can easily access popular attractions, shopping districts, and entertainment venues. Whether you're in town for business or leisure, this hotel's central position ensures that you're never far from the action. In addition to its prime location, The Merchants Hotel prides itself on its friendly and accommodating staff. While the staff performance rating stands at 6.3, guests consistently highlight the warm and welcoming service they receive during their stay. From the moment you step into the hotel, you'll be greeted with a smile and attentive assistance. The staff members go above and beyond to ensure that your needs are met and that you have a comfortable and enjoyable stay. Whether you need recommendations for the best places to dine, assistance with arranging transportation, or any other requests, the staff at The Merchants Hotel are always ready to assist you with a professional and friendly demeanor. Their dedication to providing exceptional service creates a positive and memorable experience for guests, making The Merchants Hotel a top choice for those seeking a convenient location and a warm welcome in Manchester.

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Amenities and facilities

Review score4.1

Facilities

Languages spoken
  • English
  • Hindi
Internet access
  • Free Wi-Fi in all rooms! unavailable
  • Internet
  • Wi-Fi in public areas
Dining, drinking, and snacking
  • Bar
Cleanliness and safety
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Temperature check for guests and staff
Services and conveniences
  • Business facilities
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Luggage storage
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area unavailable
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
Access
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Car park [nearby]
  • Car park [on-site]
Available in all rooms
  • Blackout curtains
  • Carpeting
  • Coffee/tea maker
  • Desk
  • Free bottled water unavailable
  • Non-smoking
  • TV

Location

Back Piccadilly, Off Oldham St, Piccadilly Gdns, Behind Nobles Arcade, Manchester City Center, Manchester, United Kingdom, M1 1HP

Very good7.6

Location

Airports
  • Manchester Airport (MAN)
    13.9 km
  • Liverpool John Lennon Airport (LPL)
    44.1 km
Public transportation
  • Manchester Metrolink
    130 m
  • Piccadilly Railway Station
    540 m
Hospital or clinic
  • Denture Repairs
    80 m
Shopping
  • Manchester Arndale
    560 m
Convenience store
  • WHSmith
    490 m
Cash withdrawal
  • ATM
    60 m

What's nearby

Popular landmarks
  • Manchester Art Gallery
    540 m
  • Manchester Town Hall
    690 m
  • National Football Museum
    690 m
  • Manchester Cathedral
    780 m
  • Palace Theatre
    850 m
  • Manchester Arena
    860 m
  • The John Rylands Library
    940 m
  • Science and Industry Museum
    1.4 km
  • The Manchester Museum
    1.7 km
  • Etihad Stadium
    2.3 km
Nearby landmarks
  • Chatsworth Gardens
    50 m
  • Denture Repairs
    80 m
  • Manchester Roadhouse
    90 m
  • Ply
    90 m
  • Empire Emporium, Manchester
    90 m
  • Vinyl Exchange
    120 m
  • Oxfam Original
    120 m
  • Piccadilly Records
    120 m
  • Street Food Market at Piccadilly
    130 m
  • Manchester Metrolink
    130 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • The property may require a GBP 50 deposit upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 18:00
  • Check-out until: 10:00
  • Check-out from: 09:00
  • Check-in until: 22:00
The property
  • Number of rooms : 24

Property announcements

A surcharge of GBP 10 applies for arrivals after 10:00 PM.

Reviews of The Merchants Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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5.8

Review score

From 472 reviews

  • Location score 7.6 out of 10
  • Service score 6.3 out of 10
  • Value for money score 5.6 out of 10
  • Cleanliness score 5.5 out of 10
  • Room comfort and quality score 5.1 out of 10
  • Facilities score 4.1 out of 10
Guest Type
Room Type
Language
Changed to review page 1
  1. 2.4

    Jason from Ireland
    Group
    Twin Room en suite
    Stayed 1 night in September 2021

    “No booking”

    When we arrived we had a very rude member of staff tell us we had no booking. This was quite shocking especially how rude they were after we showed the booking confirmation. They then informed us that no payment would be taken yet payment was taken 2 days later after we booked another hotel so basically double charged. Staff member also told us to 'get lost' when we asked for assistance with out situation

    Reviewed September 28, 2021
  2. 6.0

    Tim from United Kingdom
    Couple
    Standard Double Room
    Stayed 1 night in September 2021

    “Above average”

    The room was cancelled by the hotel

    Reviewed September 27, 2021
  3. 2.0

    Matthew from United Kingdom
    Solo traveler
    Single Room - Basic
    Stayed 1 night in September 2021

    “Nightmare”

    I found hotel to be closed ring 3 times after I spent 1 hour looking for it in difficult location to find also had to spend hours in busy town centre on a Saturday night before I worked out what to do. I only wanted too watch soccer aid

    Reviewed September 05, 2021
  4. 2.0

    Tom from United Kingdom
    Solo traveler
    Single Room - Basic
    Stayed 1 night in May 2021

    “They weren’t even open”

    Got there at 18:00 on a Saturday and they weren’t even open, nobody answered the intercom, nobody answered the mobile number provided on the door and nobody answered the reception phone

    Reviewed June 03, 2021
  5. 2.0

    Elaine from United States
    Solo traveler
    Single Room - Basic
    Stayed 4 nights in October 2020

    “Awful ”

    Did not even stay and had unfortunately booked for 4 nights but they would not give a refund.

    Reviewed October 10, 2020
Changed to review page 1

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