Sheraton Grand Hangzhou Wetland Park Resort

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

1 Westbrook Resort, Zijingang Road, West Lake District – Xixi Wetland Park, Hangzhou, China, 310030

Highlights

Excellent room comfort & quality

Sparkling clean

- Guests have rated this property 9.0/10 on cleanliness

Located in Hangzhou tourist area

- This neighborhood is preferred by frequent travelers. Properties here...

Front desk [24-hour]

Airport transfer

- Airport transfer available at additional charge. To request, check the...

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Massage

Your dates are popular among travelersUsers are booking a place in Hangzhou every 5 minutes on Agoda.com
  • Very nice hotel with very polite and helpful staff.
    Wai H.
    中國香港
  • The rooms are comfortable and well maintained.
    Siaw C.
    Malaysia
  • Facilities were clean and tidy.
    HYing
    Singapore
  • Free upgrade, very nice view.
    Jingwen
    中國香港
  • Nice spacious room!
    Hui M.
    Singapore
See map

8.4Excellent

Location rating score

Excellent location
Popular neighborhood
Parking
FREE
Popular landmarks
Xixi Wetland Park
3.0 km
Fei Lai Feng
3.4 km
Ling Yin Temple
3.5 km
Gu Shan (Solitary Hill)
5.5 km
Ping Hu Qiu Yue
6.0 km
Closest landmarks
XiXi TianTang JingPin ShangYeJie
890 m
Shenyang Hagen Wax Museum
1.3 km
West Lake creative Mart
1.6 km
West Plaza Shopping Center
1.6 km
Cai Shenmiao
1.8 km

Good to know

Value for money8.5
Distance to city center10 Km
Location rating8.4
Nearest airportHangzhou Xiaoshan International Airport (HGH)
Distance to airport33.1 km

Select your room

Image 1 of 8

Club Twin Room, Club lounge access, Club Guest room, 2 Double, Balcony

45 m²/484 ft²
Max 3 adults
2 double beds
Garden view
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Glamping, Guest room, 1 King, Balcony

45 m²/484 ft²
Max 3 adults
1 king bed
Garden view
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Club King Room, Club lounge access, Club Guest room, 1 King, Balcony

45 m²/484 ft²
Max 3 adults
1 king bed
Garden view
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Family Suite, Club lounge access, Suite, 1 King, Sofa bed

95 m²/1023 ft²
Max 4 adults
1 king bed and 1 sofa bed
Fits groups
Nature view
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Glamping, Guest room, 2 Double, Balcony

45 m²/484 ft²
Max 3 adults
2 double beds
Garden view
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MBV Squad Family, Guest room, 1 King, Balcony

45 m²/484 ft²
Max 3 adults
1 king bed
Fits groups
Garden view
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MBV Squad Family, Guest room, 2 Double, Balcony

45 m²/484 ft²
Max 3 adults
2 double beds
Fits groups
Garden view
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Superior, Guest room, 1 King, Balcony

45 m²/484 ft²
Max 3 adults
1 king bed
Preferred by Couples

8.6

Excellent

Room comfort
Garden view
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Deluxe Suite, Club lounge access, Suite, 1 King

95 m²/1023 ft²
Max 3 adults
1 king bed
Nature view
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Club Suite, Club lounge access, Suite, 1 King

95 m²/1023 ft²
Max 3 adults
1 king bed
Nature view

Frequently asked questions

Yes, Sheraton Grand Hangzhou Wetland Park Resort has concierge services that can help with travel plans.

Check-in is from 03:00 PM to 11:59 PM, and check-out is from 12:00 AM to 12:00 PM.

Yes, Sheraton Grand Hangzhou Wetland Park Resort has a 24-hour front desk.

Yes, Sheraton Grand Hangzhou Wetland Park Resort has 4 onsite restaurants.

Yes, Sheraton Grand Hangzhou Wetland Park Resort has air conditioning.

Yes, Sheraton Grand Hangzhou Wetland Park Resort has a fitness center.

Yes, Sheraton Grand Hangzhou Wetland Park Resort has safety deposit boxes.

Yes, Sheraton Grand Hangzhou Wetland Park Resort offers an airport transfer service.

Yes, Sheraton Grand Hangzhou Wetland Park Resort provides newspapers.

Sheraton Grand Hangzhou Wetland Park Resort provides a free cot.

Yes, Sheraton Grand Hangzhou Wetland Park Resort offers currency exchange.

West Lake is about 6.52 km away.

Yes, Sheraton Grand Hangzhou Wetland Park Resort has a concierge.

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More about Sheraton Grand Hangzhou Wetland Park Resort

More about Sheraton Grand Hangzhou Wetland Park Resort

Experience Luxury and Tranquility at Sheraton Grand Hangzhou Wetland Park Resort

Nestled just 10 kilometers from the vibrant city center of Hangzhou, the Sheraton Grand Hangzhou Wetland Park Resort offers a perfect blend of modern luxury and natural serenity. Built in 2011 and thoughtfully renovated in 2023, this elegant retreat provides guests with a contemporary haven amidst lush wetlands, ensuring a peaceful escape just a short drive from the bustling urban life. Whether you're here for leisure or business, the resort's prime location makes it easy to explore Hangzhou's cultural attractions and scenic beauty. Guests can enjoy flexible check-in from 3:00 PM and a convenient check-out time until 12:00 PM, allowing for a relaxed and stress-free stay. With a travel time of approximately 60 minutes to the airport, the resort is well-connected for travelers arriving from afar. Family-friendly and welcoming, Sheraton Hangzhou allows children aged 1 to 17 to stay free of charge, making it an ideal choice for family vacations. Experience top-tier hospitality and stunning natural surroundings at this exquisite lakeside resort.

Unwind and Indulge in Luxurious Entertainment Facilities

At Sheraton Grand Hangzhou Wetland Park Resort, guests are invited to indulge in a range of entertainment facilities that offer the perfect blend of relaxation and rejuvenation. Immerse yourself in a world of tranquility at the resort's spa, where skilled therapists provide a variety of massage treatments to soothe your body and mind. After a long day of exploring the beautiful city of Hangzhou, unwind in the hot tub or sauna, and let the warmth melt away any stress or tension. For a truly invigorating experience, step into the steam room and let the gentle steam envelop you, leaving you feeling refreshed and revitalized. Surrounded by lush greenery, the resort's garden provides a serene and picturesque setting for guests to unwind and reconnect with nature. Take a leisurely stroll through the well-manicured pathways, breathe in the fragrant blooms, and find a quiet spot to relax and enjoy the peaceful ambiance. Whether you're seeking relaxation or a rejuvenating experience, Sheraton Grand Hangzhou Wetland Park Resort's entertainment facilities offer the perfect escape from the hustle and bustle of everyday life.

Stay Active at Sheraton Grand Hangzhou Wetland Park Resort

At Sheraton Grand Hangzhou Wetland Park Resort, staying active and maintaining your fitness routine has never been easier. This luxurious hotel offers a range of top-notch sports facilities that are sure to keep you engaged and energized throughout your stay. Dive into the refreshing waters of the indoor pool, where you can swim laps or simply unwind after a long day of exploring the city. The pool area is beautifully designed and provides a serene atmosphere for relaxation. For those who prefer a more intense workout, the 24-hour fitness center is fully equipped with state-of-the-art exercise machines and equipment. Whether you're a beginner or a fitness enthusiast, you'll find everything you need to stay in shape. If you're a fan of racquet sports, head over to the badminton court and challenge your companions to a friendly game. The court is well-maintained and offers a great space to showcase your skills. Best of all, these sports facilities are available to guests free of charge. So, you can enjoy a workout or a game of badminton without any additional cost. Stay active and make the most of your stay at Sheraton Grand Hangzhou Wetland Park Resort.

Exceptional Convenience Facilities at Sheraton Grand Hangzhou Wetland Park Resort

Experience unparalleled comfort and ease with Sheraton Grand Hangzhou Wetland Park Resort’s comprehensive range of convenience facilities. Guests can enjoy the convenience of daily housekeeping, ensuring a spotless and relaxing environment throughout their stay. For added security, safety deposit boxes are available, allowing guests to securely store their valuables with peace of mind. The resort also offers dedicated concierge services to assist with travel arrangements, local recommendations, and personalized assistance, making every stay seamless and enjoyable. Enhancing the guest experience further, the resort provides round-the-clock room service, allowing you to indulge in delicious meals and beverages at any time. For quick snacks and refreshments, vending machines are conveniently located on-site, catering to your needs around the clock. Additionally, exclusive access to the executive lounge offers a tranquil space for relaxation, business meetings, or socializing, complete with premium amenities and personalized service. Sheraton Grand Hangzhou Wetland Park Resort truly combines comfort and convenience to ensure a memorable stay for every guest.

Convenient Onsite Car Parking at Sheraton Grand Hangzhou Wetland Park Resort

Guests staying at the Sheraton Grand Hangzhou Wetland Park Resort can enjoy the convenience of a spacious onsite car park, making travel to and from the hotel effortless. Whether you're arriving by car for a weekend getaway or planning a longer stay, the secure parking facilities ensure your vehicle is well cared for during your visit. The ample parking space is designed to accommodate both leisure travelers and business guests, providing a hassle-free experience right from the moment you arrive.

Luxurious Comfort at Sheraton Grand Hangzhou Wetland Park Resort

At the Sheraton Grand Hangzhou Wetland Park Resort, every room is a sanctuary of comfort and elegance, designed to offer an unforgettable stay. Enjoy the perfect climate with air conditioning that allows you to tailor your environment to your liking. Each room features a spacious balcony or terrace, where you can unwind and soak in the serene views of the surrounding wetland park. For your entertainment, a state-of-the-art television with satellite and cable channels awaits, along with a selection of in-house movies to enjoy during your downtime. Indulge in the little luxuries that make your stay special, including plush bathrobes and a well-stocked mini bar. Start your day with a complimentary daily newspaper, or savor a cup of freshly brewed coffee or tea from the in-room coffee/tea maker. The refrigerator ensures your refreshments are always at hand, while complimentary bottled water keeps you hydrated. Each room also comes equipped with a hair dryer and a selection of toiletries to pamper yourself, ensuring that every detail is taken care of. With blackout curtains ensuring a restful night’s sleep and a separate living room to relax or entertain, the Sheraton Grand Hangzhou Wetland Park Resort promises a stay filled with comfort and sophistication.

Exquisite Dining Experience at Sheraton Grand Hangzhou Wetland Park Resort

Indulge in a seamless blend of comfort and convenience with the hotel’s attentive room service, allowing guests to enjoy delicious meals in the privacy of their rooms at any time. Each dish is crafted to satisfy a variety of tastes, ensuring a satisfying dining experience without leaving your sanctuary. Wake up to a hearty breakfast buffet each morning, featuring a diverse selection of freshly prepared dishes, from local specialties to international favorites, designed to energize your day ahead. Daily housekeeping further enhances your stay by maintaining a pristine and welcoming environment, so you can relax and focus on enjoying your time at this luxurious resort.

Luxurious Room Options at Sheraton Grand Hangzhou Wetland Park Resort

Discover a diverse range of exquisite accommodations at Sheraton Grand Hangzhou Wetland Park Resort, designed to cater to every traveler's preference. Whether you're seeking the spacious comfort of our Deluxe King and Double Rooms, each offering 45 square meters of elegant living space with balconies and garden views, or the elevated experience of our Club Rooms with exclusive lounge access, you'll find the perfect retreat. For families or those desiring more room, our Suites—including the Deluxe, Family, Hospitality, and Ambassador Suites—provide generous living areas up to 145 square meters, complete with stunning views and luxurious amenities. Booking your stay through Agoda ensures you receive the best prices available, along with a hassle-free, seamless reservation process. Enjoy the convenience of secure bookings and exclusive deals, making your journey to this beautiful Hangzhou resort both affordable and effortless. Whether you're planning a relaxing getaway or a memorable family vacation, Agoda's easy-to-use platform helps you find the ideal room to suit your needs, all while offering the best value for your stay.

Discover the Tranquil Beauty of West Lake District – Xixi Wetland Park

Nestled in the heart of Hangzhou, China, Sheraton Grand Hangzhou Wetland Park Resort offers a serene escape to the enchanting West Lake District. Just a short distance away lies the breathtaking Xixi Wetland Park, a hidden gem that promises a harmonious blend of nature and culture. As you step into Xixi Wetland Park, you will be greeted by a picturesque landscape of ancient waterways, lush greenery, and charming wooden bridges. This tranquil oasis spans over 10 square kilometers, making it one of the largest urban wetland parks in China. Take a leisurely boat ride along the meandering canals, surrounded by blooming lotus flowers and graceful willow trees, and feel the gentle breeze caress your face. Beyond its natural beauty, Xixi Wetland Park is also steeped in history and culture. Explore traditional Chinese architecture at the ancient Xi Ling Bridge, which dates back to the Southern Song Dynasty. Discover the art of tea at the Tea Culture Exhibition Hall, where you can learn about the rich heritage of Hangzhou's tea culture and even participate in a tea ceremony. Immerse yourself in the local way of life as you stroll through quaint villages, where you can observe traditional handicrafts and taste authentic Hangzhou cuisine. Whether you are seeking tranquility, adventure, or cultural exploration, Xixi Wetland Park offers a truly immersive experience. And with Sheraton Grand Hangzhou Wetland Park Resort as your base, you can indulge in luxurious accommodations and world-class amenities, ensuring a memorable stay in this captivating destination.

Convenient Airport Transfers to Sheraton Grand Hangzhou Wetland Park Resort

Nestled in the serene West Lake District, Sheraton Grand Hangzhou Wetland Park Resort offers a tranquil retreat for travelers seeking a peaceful escape. Getting to this beautiful resort is a breeze, thanks to its convenient location near several airports in Hangzhou, China. For international travelers, the Hangzhou Xiaoshan International Airport is the primary gateway to the city. Located approximately 40 kilometers away from Sheraton Grand Hangzhou Wetland Park Resort, the airport offers a range of transportation options to reach your destination. Taxis are readily available outside the terminal, providing a comfortable and hassle-free journey to the resort. Alternatively, you can also opt for the airport shuttle service, which offers convenient drop-off directly at the hotel. Domestic travelers can also choose to fly into the Hangzhou East Railway Station, which is approximately 15 kilometers away from the resort. From here, you can easily hail a taxi or use ride-hailing apps to reach Sheraton Grand Hangzhou Wetland Park Resort in no time. The scenic drive through the city will give you a glimpse of Hangzhou's charm, making your journey even more delightful.

Discover the Natural Beauty and Cultural Wonders near Sheraton Grand Hangzhou Wetland Park Resort

Nestled amidst the breathtaking landscapes of Hangzhou, Sheraton Grand Hangzhou Wetland Park Resort offers a serene retreat surrounded by several remarkable landmarks and attractions. Just a stone's throw away, guests can explore the enchanting Xixi Wetland Park, a vast wetland area with picturesque waterways, lush greenery, and charming wooden bridges. Take a leisurely boat ride or stroll along the winding paths to immerse yourself in the tranquility of this natural oasis. For those seeking a deeper connection with nature, the Hangzhou Botanical Garden is a must-visit destination. Located nearby, this expansive garden showcases a diverse collection of plant species, including rare and exotic flowers. Wander through the themed gardens, admire the vibrant colors, and breathe in the refreshing scents that fill the air. History enthusiasts will be delighted to discover Zhejiang University, one of China's oldest and most prestigious institutions, situated within close proximity. Immerse yourself in the rich heritage of this renowned university as you explore its beautiful campus and admire the architectural marvels. In addition to these landmarks, guests can also venture further to explore other attractions such as The Northern Peak and Twin Peaks Piercing Clouds, offering breathtaking views of Hangzhou's mountainous landscape. Experience the vibrant local culture by visiting the bustling blt supermarket or delve into the world of art at the Shenyang Hagen Wax Museum. For a mesmerizing evening experience, head to the West Lake Scenic Area Music Fountain. Witness the water spectacle as it dances to the rhythm of enchanting melodies, creating a captivating visual and auditory feast. Sheraton Grand Hangzhou Wetland Park Resort's prime location allows guests to indulge in the natural beauty and cultural wonders that surround it, offering an unforgettable stay filled with exploration and discovery.

Convenient Public Transport Stations Near Sheraton Grand Hangzhou Wetland Park Resort

Sheraton Grand Hangzhou Wetland Park Resort is conveniently located near several public transport stations, making it easy for guests to explore the vibrant city of Hangzhou. Just a short distance away from the hotel, guests can find Gucui Road, Sanba, Wenxin, Fengtan Road, Xialongwei, and Xueyuan Road public transport stations. Gucui Road station is a popular choice for travelers looking to visit the famous West Lake, which is just a few stops away. From Sanba station, guests can easily access the bustling commercial district of Hangzhou, where they can indulge in shopping and dining experiences. Wenxin station provides convenient access to the vibrant Hefang Street, known for its traditional Chinese architecture and local street food. For those looking to explore the natural beauty of Hangzhou, Fengtan Road station is the gateway to the scenic Xixi Wetland Park. Xialongwei station is another great option for nature enthusiasts, as it offers easy access to the beautiful Longjing Tea Plantation. Lastly, Xueyuan Road station is a convenient starting point for guests who want to explore the city's cultural attractions, such as the China National Silk Museum and the Hangzhou Grand Theatre. With these public transport stations located nearby, guests at Sheraton Grand Hangzhou Wetland Park Resort can easily navigate the city and make the most of their stay in Hangzhou.

A Gastronomic Paradise: Culinary Delights Near Sheraton Grand Hangzhou Wetland Park Resort

When it comes to dining options, Sheraton Grand Hangzhou Wetland Park Resort is surrounded by an array of exquisite restaurants that cater to every palate. Wedome offers a fusion of Western and Asian flavors, allowing guests to indulge in creative dishes made with fresh, locally sourced ingredients. For those looking for a relaxed ambiance and a wide selection of beverages, 1944 Bar is the perfect spot to unwind. Jijia Restaurant specializes in authentic Hangzhou cuisine, serving up mouthwatering dishes such as Dongpo Pork and West Lake Fish in Vinegar Sauce. If you're in the mood for a cozy cafe experience, head to Reading Tree or Ravaud bakery & café, where you can savor aromatic coffees and delectable pastries. Bujia Fengxing Restaurant is renowned for its traditional Chinese dishes, while Old Shanghai Bar offers a nostalgic atmosphere and a range of classic cocktails. For a taste of France in Hangzhou, Ravaud French Bakery Alliance Française branch is a must-visit, serving up freshly baked bread and pastries. Vineyard Café offers a delightful setting overlooking the wetland park, where you can enjoy a variety of international cuisines. And if you're a cycling enthusiast, don't miss Cycle&cycle (Yile road branch), a unique restaurant that combines a bike shop and a cafe, serving delicious meals and refreshing drinks. With such a diverse range of dining options just steps away from the resort, guests at Sheraton Grand Hangzhou Wetland Park Resort are truly spoiled for choice.

Shop 'til You Drop in Hangzhou

Sheraton Grand Hangzhou Wetland Park Resort is surrounded by a plethora of shopping landmarks, offering guests a chance to indulge in retail therapy. Just a stone's throw away is the West Plaza Shopping Center, where visitors can explore a variety of shops and boutiques. For those looking for unique and creative finds, the West Lake Creative Mart is a must-visit. This vibrant marketplace is filled with local artisans showcasing their handmade crafts and artworks. Nearby, the New Era of Decoration Square is a haven for interior design enthusiasts, offering a wide range of furniture and home decor stores. For those interested in silk products, the Hangzhou Silk Show Shopping Center is the perfect destination, offering a wide array of silk garments and accessories. The North Bus Station Small Commodities Market is a treasure trove of affordable trinkets and souvenirs, while the DOI Zhejiang Native Produce Market is a haven for food lovers, offering a wide range of local delicacies and specialties. For a modern shopping experience, guests can visit the Impression City Shopping Center on Gudun Road, which houses a variety of international and local brands. Lastly, the Hangzhou Cultural Centre is a one-stop destination for arts and cultural enthusiasts, with its collection of art galleries, bookstores, and cultural events. With these shopping landmarks just a short distance away, guests at Sheraton Grand Hangzhou Wetland Park Resort can embark on a shopping adventure like no other.

Luxury at an Affordable Price: Sheraton Grand Hangzhou Wetland Park Resort

Escape to the luxurious oasis of Sheraton Grand Hangzhou Wetland Park Resort without breaking the bank. With an average room price of just $178, this five-star hotel offers an unparalleled experience that is worth every penny. Compared to the average price of a hotel room in Hangzhou, which stands at $87, Sheraton Grand Hangzhou Wetland Park Resort provides exceptional value for money. Immerse yourself in the opulence of this resort, surrounded by the stunning beauty of the wetland park. From the moment you step into the elegantly designed lobby, you'll be greeted with warm hospitality and a sense of tranquility that sets the tone for your stay.

A Truly Relaxing and Beautiful Stay

Sheraton Grand Hangzhou Wetland Park Resort offers a truly relaxing and beautiful experience for its guests. The hotel boasts breathtaking views and a serene surrounding that will leave you in awe. The facilities provided by the hotel are top-notch, ensuring a comfortable and enjoyable stay. The restaurant service is exceptional, with friendly staff who know their stuff well. The hotel staff, overall, are warm and welcoming, making you feel right at home. One of the highlights of staying at this resort is the variety of local sightseeing programs offered by the hotel concierge. Whether you want to explore the natural beauty of Hangzhou or immerse yourself in the local culture, the concierge has got you covered. The rooms at Sheraton Grand Hangzhou Wetland Park Resort are nothing short of excellent. The service provided by the hotel staff is top-notch, earning them a well-deserved 5-star rating. Additionally, the hotel lounge adds to the overall experience with its live band performances in the evenings. Enjoy a relaxing evening over cocktails and snacks while being serenaded by talented musicians. If you're looking for a truly rejuvenating and memorable stay, Sheraton Grand Hangzhou Wetland Park Resort is the perfect choice. With its stunning views, excellent facilities, friendly staff, and exciting local sightseeing programs, this hotel promises an unforgettable experience.

A Luxurious Retreat Surrounded by Nature

Welcome to Sheraton Grand Hangzhou Wetland Park Resort, where luxury meets tranquility in the heart of Hangzhou, China. With an impressive overall rating of 8.6, this resort has garnered rave reviews from satisfied guests. Offering exceptional value for money with a rating of 8.3, this resort ensures that guests receive top-notch service and amenities without breaking the bank. One of the standout features of Sheraton Grand Hangzhou Wetland Park Resort is its world-class facilities, which have earned a remarkable rating of 8.7. From the moment you step into the grand lobby, you'll be captivated by the elegant design and attention to detail. The resort boasts a stunning outdoor pool, a fully-equipped fitness center, and a luxurious spa, ensuring that guests have everything they need for a rejuvenating stay. When it comes to dining, Sheraton Grand Hangzhou Wetland Park Resort continues to impress with a rating of 8.3. The resort offers a variety of dining options, including a fine-dining restaurant serving delectable international cuisine, a cozy cafe for a quick bite, and a stylish bar for evening cocktails. With such diverse culinary offerings, guests are guaranteed a memorable dining experience.

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Amenities and facilities

Excellent8.8

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
Family
  • Children's books and toys
Outdoor
  • Bicycles
Accessibility
  • Facilities for disabled guests
  • On-site accessible self parking
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Gym/fitness
  • Hiking
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
  • Tours
Cleanliness and safety
  • Cashless payment service
  • First aid kit
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Restaurants
  • Room service
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
For the kids
  • Family/child friendly
  • Family room
  • Kids club
  • Kids meal
  • Playground
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Closet
  • Complimentary tea
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Private bathroom
  • Radio
  • Scale

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Buffet
Restaurants on site
YUE 采悦轩
  • Cuisine: Chinese
  • Menu: Buffet
FEAST 盛宴
  • Cuisine: International
  • Menu: Buffet, A-la-carte
SATINE 萨婷
  • Cuisine: French
  • Menu: Buffet

Location

1 Westbrook Resort, Zijingang Road, West Lake District – Xixi Wetland Park, Hangzhou, China, 310030

Excellent8.4

Location

Airports
  • Hangzhou Xiaoshan International Airport (HGH)
    33.1 km 54 min drive
  • Jiaxing Nanhu Airport (JNH)
    74.3 km
Public transportation
  • Fengtan Road
    2.4 km
  • Wenxin
    2.7 km
Hospital or clinic
  • Zhejiang Litongde Hospital
    3.5 km
Shopping
  • The silk Market
    8.3 km
Convenience store
  • Century Mart
    1.2 km
Cash withdrawal
  • ATM
    700 m

What's nearby

Popular landmarks
  • Xixi Wetland Park
    3.0 km
  • Fei Lai Feng
    3.4 km
  • Ling Yin Temple
    3.5 km
  • Gu Shan (Solitary Hill)
    5.5 km
  • Ping Hu Qiu Yue
    6.0 km
  • West Lake Colored Port View Fish Garden
    6.2 km
  • West Lake
    6.5 km
  • Leifeng Pagoda
    7.1 km
  • Hefang Street
    8.9 km
  • Hangzhou Songcheng
    10.9 km
Nearby landmarks
  • XiXi TianTang JingPin ShangYeJie
    890 m
  • Shenyang Hagen Wax Museum
    1.3 km
  • West Lake creative Mart
    1.6 km
  • West Plaza Shopping Center
    1.6 km
  • Cai Shenmiao
    1.8 km
  • Lingfeng Mountain
    1.8 km
  • Jiangjun Mountain
    2.0 km
  • Qingzhiwu
    2.2 km
  • Fengtan Road
    2.4 km
  • DOI Zhejiang native produce Market
    2.5 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • Guests must provide a valid form of government regulated identification (passport or ID card) upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 15:00
  • Check-out until: 12:00
  • Reception open until: 23:59
  • Check-out from: 00:00
  • Check-in until: 23:59
Getting around
  • Distance from city center: 10 Km
  • Travel time to airport (minutes): 60
  • Airport transfer fee: 660 CNY
Extras
  • Daily Internet/Wi-Fi fee: 0 CNY
  • Breakfast charge (unless included in room price): 196 CNY
The property
  • Year property opened: 2011
  • Number of floors: 5
  • Room voltage: 220
  • Most recent renovation: 2023
  • Non-smoking rooms/floors: yes
  • Number of restaurants: 4
  • Number of bars/lounges: 0
Parking
  • Daily parking fee: 0 CNY

Reviews of Sheraton Grand Hangzhou Wetland Park Resort from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.6

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.0
  • 10
  • 10
  • 8.8
  • 10
  • 10
  • 10
  • 9.2
  • 10
  • 7.6

Most recent

From 200 reviews

  • Cleanliness score 9 out of 10 and is a high score in Hangzhou
  • Facilities score 8.8 out of 10 and is a high score in Hangzhou
  • Location score 8.4 out of 10 and is a high score in Hangzhou
  • Room comfort and quality score 8.7 out of 10 and is a high score in Hangzhou
  • Service score 8.9 out of 10 and is a high score in Hangzhou
  • Value for money score 8.5 out of 10 and is a high score in Hangzhou
Guest Type
Room Type
Language

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Service

Mentioned in 4 reviews
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Breakfast

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Location

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Cleanliness

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Room comfort

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100% Positive

Room view

Mentioned in 1 reviews
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100% Unfavourable
Changed to review page 1
  1. 9.2Exceptional

    HYing from Singapore
    Family with teens
    Superior, Guest room, 2 Double, Balcony
    Stayed 2 nights in March 2026

    “Exceptional”

    Service provided by staffs were wonderful, amazing bellboy service. Facilities were clean and tidy. Nice aroma smell. Only disadvantages would be its location away from metro and bus stop

    Reviewed March 25, 2026
  2. 7.6Very good

    Siaw from Malaysia
    Couple
    Deluxe Guest room, 1 King, Garden view, Balcony
    Stayed 2 nights in May 2026

    “Pictures look better”

    The rooms are comfortable and well maintained. After changing rooms, the view was average- it mostly overlooked surrounding buildings and other hotel rooms. The quiet room I had originally requested was peaceful, but its view was just the rooftop eaves and roof tiles. The location is excellent, within walking distance of Xixi Wetland, which is a beautiful place for walking and exploring nature. The breakfast was enjoyable, with a better selection of international dishes than traditional Chinese options, which I appreciated.

    Reviewed July 10, 2026
  3. 8.0Excellent

    Janice from Singapore
    Group
    Deluxe Guest room, 1 King, Garden view, Balcony
    Stayed 4 nights in May 2024

    “Quite good infra and great staff”

    Rooms are okay if u are not particularly picky abt cleanliness. Staff tried their best though. Probably estab is alittle dated tht is why.

    Reviewed June 01, 2024
  4. 10.0Exceptional

    Wai from Hong Kong SAR, China
    Couple
    Superior, Guest room, 1 King, Balcony
    Stayed 1 night in December 2025

    “Nice Hotel”

    Very nice hotel with very polite and helpful staff. Location is great as it is in the wetland park which is accessible to good restaurants and scenery. Room is spacious and quite clean. Breakfast buffet is fair. One tiny drawback is the long and maze-like corridor. It takes quite a long walk to get to the room.

    Reviewed December 23, 2025
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  5. 7.6Very good

    PHONRATCHADA from Thailand
    Group
    Superior, Guest room, 2 Double, Balcony
    Stayed 1 night in December 2024

    “Good breakfast.”

    The room is nice, the breakfast is good, but it’s a bit disappointing that the night staff doesn't speak much English. We arrived at 8:30 PM and wanted to have the dinner buffet at the hotel because there are no restaurants around, and we didn't want to go out since we were tired. However, the staff insisted that there were only 30 minutes left and they wouldn't take any more orders. So we asked if we could order a la carte instead, and this time they said yes. In summary, they just wanted to wrap up the buffet. Luckily, the manager walked by, so we were able to order food as the manager's English was excellent and the service was good.

    Reviewed December 06, 2024
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