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Discover Mandarin Plaza Hotel, a modern high-rise property in the heart of Cebu City. Perfect for two travelers, just a 2-minute walk from Ayala Center Cebu Mall. Enjoy the outdoor pool, spa services, and free WiFi. Savor international cuisine at the restaurant. Free parking and 24-hour front desk service available. Experience the best of Cebu City at Mandarin Plaza Hotel. Located in lively Cebu City, this property offers easy access to historic sites, night markets, and shopping districts. Enjoy exclusive facilities like breakfast in-room and massage service. Modern rooms feature air conditioning, safety deposit box, Wi-Fi, shower, and luxurious toiletries. Some rooms offer city views. Experience Cebu City's vibrant shopping scene at Mandarin Plaza Hotel. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Located in heart of Cebu
Front desk [24-hour]
Great Breakfast
Great View
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Luggage storage
Contactless check-in/out
Sauna
Swimming pool [outdoor]
Restaurants
26 travelers have booked today.
Location rating score
Value for money | 8.5 |
Location rating | 9.1 |
Nearest airport | Mactan-Cebu International Airport (CEB) |
Distance to airport | 8.5 km |
Does Mandarin Plaza Hotel feature an option for contactless check-in and check-out?
At Mandarin Plaza Hotel, travelers can take part in contactless check-in and check-out option provided by this property for your comfort and safety.
What is the typical travel time to the nearest airport from Mandarin Plaza Hotel?
The average travel time to get from Mandarin Plaza Hotel to the airport is 40 minutes, but please take into account that the travel time may fluctuate based on traffic, weather conditions, and time of day.
What was the average room rate for Mandarin Plaza Hotel been in the past month?
The average room rate for Mandarin Plaza Hotel in the past month is 3173.31 PHP, compared to city's average of 2713.77 PHP.
In which languages can Mandarin Plaza Hotel's personnel communicate?
Mandarin Plaza Hotel can speak up to 2 languages which includes English for guests that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.
What is the verified guest review consensus about Mandarin Plaza Hotel's view?
67.0% of our verified customer testimonials have given an optimistic review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Mandarin Plaza Hotel down in the review section.
What is the typical rating that verified Solo travelers' have given to Mandarin Plaza Hotel?
Past solo travelers that have stayed at this property have given Mandarin Plaza Hotel an average rating of 8.4. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Families with young children have given to Mandarin Plaza Hotel?
Verified families with young children that have stayed at this property have given Mandarin Plaza Hotel an average rating of 8.3. You can look up more specific customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Group travelers have given to Mandarin Plaza Hotel?
Verified group travelers that have stayed at this property have given Mandarin Plaza Hotel an average rating of 8.4. You can check out more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.
Discover the Vibrant Mandarin Plaza Hotel in Cebu
Welcome to Mandarin Plaza Hotel, a stylish and modern 3-star hotel located in the heart of Cebu, Philippines. With its convenient location and impeccable service, Mandarin Plaza Hotel offers a comfortable and memorable stay for both business and leisure travelers.
Step into our contemporary lobby and be greeted by our friendly staff, ready to assist you with all your needs. Check-in begins at 3:00 PM, allowing you ample time to settle in and start exploring the vibrant city of Cebu. Whether you're here for a quick business trip or a relaxing vacation, our check-in process is hassle-free, ensuring a seamless start to your stay.
As you make your way to one of our 410 well-appointed rooms, you'll appreciate the modern design and thoughtful amenities that await you. Each room is equipped with everything you need for a comfortable stay, including air conditioning, a flat-screen TV, a minibar, and complimentary Wi-Fi. Whether you're traveling alone or with your family, our spacious rooms provide the perfect retreat after a busy day of exploring the city.
At Mandarin Plaza Hotel, we understand the importance of family travel. That's why we have a child policy that allows children between the ages of 0 to 11 to stay free of charge. So, you can bring your little ones along and create lasting memories together. Our hotel is also equipped with facilities and services to cater to the needs of families, ensuring a delightful stay for everyone.
When it's time to bid farewell to Mandarin Plaza Hotel, check-out is until 12:00 PM, giving you ample time to pack up and prepare for your onward journey. If you have a late flight, our friendly staff can assist you with luggage storage, allowing you to make the most of your remaining time in Cebu.
With its prime location, comfortable rooms, and excellent service, Mandarin Plaza Hotel is the perfect choice for your stay in Cebu. Book your stay with us today and experience the vibrant charm of this beautiful city.
Unwind and Indulge at Mandarin Plaza Hotel's Vibrant Bar
At Mandarin Plaza Hotel, we understand the importance of having a lively and entertaining atmosphere for our guests. That's why we have a vibrant bar that is perfect for unwinding and indulging in a night of fun and relaxation. Step into our stylish bar and be greeted by a wide selection of refreshing drinks, expertly crafted cocktails, and a warm and inviting ambiance. Whether you're in the mood for a classic martini, a tropical concoction, or a glass of fine wine, our talented bartenders will be more than happy to whip up your favorite drink. Sit back, relax, and enjoy the evening as you sip on your beverage of choice and soak in the lively atmosphere of our bar. With its sleek design, comfortable seating, and friendly staff, our bar is the ideal spot to socialize with fellow travelers or simply unwind after a long day of exploring the vibrant city of Cebu.
Convenience Facilities at Mandarin Plaza Hotel
Discover a range of convenient amenities and facilities at Mandarin Plaza Hotel that will enhance your stay in Cebu, Philippines. The hotel offers safety deposit boxes, ensuring that your valuables are secure throughout your visit. The friendly and attentive concierge team is always available to assist you with any requests or recommendations, making your stay hassle-free and enjoyable. Stay connected with complimentary Wi-Fi in public areas, allowing you to easily browse the internet or catch up on work. For guests who prefer to smoke, there is a designated smoking area available. Additionally, all rooms are equipped with free Wi-Fi, so you can stay connected and productive during your stay. The hotel also provides luggage storage, allowing you to explore the city without the burden of your bags. With daily housekeeping services, you can always return to a clean and comfortable room after a day of exploring or business meetings.
Convenient Transport Facilities at Mandarin Plaza Hotel
At Mandarin Plaza Hotel, we understand the importance of convenient transport options for our guests. That's why we offer a range of transport facilities to ensure a hassle-free stay.
For guests arriving by car, we provide a spacious and secure car park onsite. You can rest easy knowing that your vehicle is safe and easily accessible throughout your stay. Best of all, the car park is free of charge, allowing you to save on parking fees and enjoy the convenience of having your car just steps away from the hotel.
If you prefer to explore the city without the hassle of driving, our taxi service is at your disposal. Our friendly and professional staff will be more than happy to assist you in arranging for a taxi to take you to your desired destination. Whether you're heading to a business meeting or exploring the vibrant streets of Cebu, our taxi service ensures a comfortable and efficient journey.
With our convenient transport facilities, Mandarin Plaza Hotel makes it easy for you to navigate Cebu and enjoy all that the city has to offer. Whether you're traveling by car or prefer to rely on our reliable taxi service, you can trust that your transportation needs will be well taken care of during your stay with us.
Modern Comfort and Convenience at Mandarin Plaza Hotel
At Mandarin Plaza Hotel, we strive to provide our guests with the utmost comfort and convenience during their stay. Each of our well-appointed rooms is equipped with a range of modern amenities to ensure a pleasant and enjoyable experience.
Step into your room and feel the cool breeze of the air conditioning, allowing you to relax and unwind after a long day of exploring the vibrant city of Cebu. Stay stylish and always look your best with the hair dryer provided in every room, ensuring that you can easily freshen up before heading out to explore the city's attractions.
Entertainment is never a problem at Mandarin Plaza Hotel, as each room comes with a television, allowing you to catch up on your favorite shows or watch a movie in the comfort of your own space. Quench your thirst or enjoy a midnight snack with the mini bar and refrigerator available in every room, providing you with the convenience of having refreshments right at your fingertips.
Whether you are visiting Cebu for business or leisure, Mandarin Plaza Hotel's room facilities are designed to cater to your needs and provide you with a comfortable and enjoyable stay.
Indulge in Culinary Delights at Mandarin Plaza Hotel
At Mandarin Plaza Hotel, guests can experience a delightful array of dining options that are sure to satisfy even the most discerning palates. Start your day off right at the hotel's coffee shop, where you can enjoy a steaming cup of freshly brewed coffee and a selection of delectable pastries. The restaurant at Mandarin Plaza Hotel offers a diverse menu featuring both local and international cuisines, ensuring that there is something to please every taste bud.
For guests who prefer to have their meals in the comfort of their rooms, the hotel provides daily housekeeping services to ensure that your dining experience is as convenient and enjoyable as possible. And if you're looking to kickstart your day with a hearty breakfast, the hotel offers a delicious breakfast buffet with a wide range of options to choose from. From traditional Filipino favorites to a selection of continental breakfast items, there is no shortage of delectable treats to fuel your day. Whether you're a food enthusiast or simply looking for a satisfying meal, Mandarin Plaza Hotel's dining facilities are sure to leave you craving for more.
Luxurious and Comfortable Rooms at Mandarin Plaza Hotel
Indulge in a truly relaxing stay at Mandarin Plaza Hotel in Cebu, Philippines, where you'll find a wide range of beautifully appointed rooms to suit your needs. Whether you're traveling alone or with a companion, Mandarin Plaza Hotel has the perfect room for you. Choose from our Deluxe King room, offering a spacious 30 square meters of elegant living space with a comfortable Double Bed, or opt for the Superior Room with 2 Single Beds, providing 27 square meters of cozy accommodation. With these room options, you can expect a restful and rejuvenating stay at Mandarin Plaza Hotel.
Discover the Vibrant Charm of Cebu City
Nestled in the heart of the Philippines, Cebu City is a vibrant and bustling metropolis that offers a perfect blend of history, culture, and natural beauty. With its rich heritage and modern developments, this city is a must-visit destination for both leisure and business travelers.
Immerse yourself in the city's rich history by exploring iconic landmarks such as the Magellan's Cross, a symbol of the city's conversion to Christianity. Visit the historic Fort San Pedro, the oldest fort in the country, and marvel at its well-preserved architecture. Discover the city's vibrant culture at the Basilica Minore del Santo Niño, home to the country's oldest religious relic.
Cebu City is also known for its stunning natural attractions. Embark on a thrilling adventure to Kawasan Falls, where you can swim in crystal-clear turquoise waters surrounded by lush greenery. For a breathtaking panoramic view of the city, hike up to Tops Lookout and be rewarded with a stunning sunset view.
After a day of exploring, indulge in the city's vibrant culinary scene. From street food stalls offering local delicacies to upscale restaurants serving international cuisine, Cebu City has something to satisfy every palate.
With its vibrant charm and diverse attractions, Cebu City is a destination that promises an unforgettable experience for every traveler. Book your stay at Mandarin Plaza Hotel and immerse yourself in the beauty and excitement of this captivating city.
Traveling from the Airport to Mandarin Plaza Hotel in Cebu City, Philippines
Welcome to Cebu City, a vibrant destination in the heart of the Philippines! If you're planning to stay at the luxurious Mandarin Plaza Hotel, getting from the airport to your accommodation is a breeze.
The nearest airport to Mandarin Plaza Hotel is Mactan-Cebu International Airport (CEB), located approximately 14 kilometers away. Upon arrival, you have several convenient transportation options to choose from. One of the most popular choices is to take a taxi from the airport. Taxis are readily available outside the terminal and offer a comfortable and hassle-free ride to the hotel. The journey takes around 30 minutes, depending on the traffic conditions.
If you prefer a more budget-friendly option, you can also take a public utility jeepney (PUJ) or a bus from the airport to Cebu City. These modes of transportation are easily accessible and provide a more local experience. From the airport, you can catch a PUJ or bus heading to the city center and alight at Fuente Osmeña Circle, which is just a short walk away from Mandarin Plaza Hotel. The journey may take slightly longer than a taxi ride, but it's a great way to immerse yourself in the local culture and save some money.
Regardless of the transportation option you choose, you'll soon find yourself at Mandarin Plaza Hotel, ready to experience the warm hospitality and world-class amenities that await you. Situated in the heart of Cebu City, this modern hotel offers comfortable rooms, a rooftop pool with panoramic views, and a range of dining options. With its convenient location and excellent facilities, Mandarin Plaza Hotel is the perfect base for exploring the vibrant city of Cebu. So, get ready to embark on an unforgettable adventure and create lasting memories in the Philippines!
Explore the Rich History and Vibrant Culture near Mandarin Plaza Hotel
Located in the heart of Cebu City, Mandarin Plaza Hotel offers easy access to a plethora of fascinating landmarks and attractions. Immerse yourself in history by visiting the nearby Basilica De Sto. Nino, a significant religious site that houses the revered Santo Nino de Cebu. Marvel at the stunning architecture and soak in the peaceful ambiance of this centuries-old church.
Just a short distance away, you'll find Magellan's Cross, a symbol of Cebu's rich colonial past. This iconic landmark marks the spot where Ferdinand Magellan planted a cross upon arriving in Cebu in 1521. Take a moment to reflect on the historical significance of this site and admire the intricate craftsmanship of the cross.
For a shopping and dining experience like no other, head to Ayala Center. This premier lifestyle destination offers a wide array of shops, restaurants, and entertainment options. Whether you're looking for designer brands, local delicacies, or a place to relax and unwind, Ayala Center has it all.
Venture further and discover the Taoist Temple, an architectural masterpiece that showcases the city's multicultural heritage. Climb the steps to the temple and be rewarded with breathtaking views of Cebu City. Experience tranquility as you explore the temple's intricate details and learn about Taoist beliefs.
History enthusiasts will also appreciate a visit to Fort San Pedro, the oldest triangular bastion fort in the Philippines. Step back in time as you wander through the fort's walls and learn about its role in defending Cebu against various invaders.
For panoramic views of the city, make your way to Tops Lookout. Located atop the scenic hills of Cebu, this viewpoint offers a stunning vista of the cityscape below. Enjoy a romantic sunset or simply take in the breathtaking scenery.
Colon Street, known as the oldest street in the Philippines, is another must-visit landmark near Mandarin Plaza Hotel. Stroll along this bustling street lined with shops, restaurants, and historical buildings. Experience the vibrant atmosphere and immerse yourself in the local culture.
Discover the Temple of Leah, a grand tribute to love and devotion. This magnificent temple is reminiscent of ancient Roman architecture and is dedicated to the memory of Leah Albino-Adarna, the late wife of a local businessman. Admire the intricate sculptures and enjoy the panoramic views of the city from this hilltop sanctuary.
For a glimpse into Cebu's colonial past, visit the Yap Sandiego Ancestral House and Casa Gorordo Museum. These well-preserved heritage houses offer a glimpse into the lives of Cebu's prominent families during the Spanish colonial era. Marvel at the antique furniture, artifacts, and artworks that tell the story of Cebu's rich history.
With its prime location, Mandarin Plaza Hotel allows you to explore the best of Cebu's landmarks and attractions. Immerse yourself in the rich history, vibrant culture, and breathtaking views that surround this charming hotel.
Convenient Access to Public Transport Stations
Located in the heart of Cebu City, Mandarin Plaza Hotel offers convenient access to the city's major public transport stations. Just a short distance away from the hotel, guests will find the Cebu North Bus Terminal, a bustling hub for travelers looking to explore the northern part of the island. Whether you're planning a trip to the beautiful beaches of Bantayan Island or the stunning landscapes of Malapascua, the Cebu North Bus Terminal provides easy and affordable transportation options.
For those looking to venture to the southern part of Cebu, the Cebu South Bus Terminal is also within close proximity to the hotel. From here, guests can catch buses to popular destinations such as Moalboal, Oslob, and Santander. Whether you're seeking adventure in the famous Kawasan Falls or hoping to swim with whale sharks in Oslob, the Cebu South Bus Terminal offers a convenient starting point for your journey.
With its strategic location near both the Cebu North Bus Terminal and Cebu South Bus Terminal, Mandarin Plaza Hotel is the perfect choice for travelers seeking easy access to public transportation options in Cebu City.
Delightful Dining Options Near Mandarin Plaza Hotel
Located in the heart of Cebu, Mandarin Plaza Hotel offers a wide range of dining options within easy reach. Just a short stroll away, you'll find popular restaurants such as La Vie Parisienne, a charming French bakery known for its delectable pastries and cozy atmosphere. For those craving traditional Filipino flavors, House of Lechon is a must-visit, serving up mouthwatering roasted pig and other local specialties. If you're in the mood for a buffet feast, Tong Yang at SM Seaside City Cebu offers a wide selection of grilled meats, fresh seafood, and unlimited sides. For a unique dining experience, head to Pungko-pungko sa Fuente, a local street food spot where you can enjoy a variety of deep-fried treats at affordable prices. And for breathtaking panoramic views of the city while you dine, Top of Cebu is the perfect choice, serving up delicious Filipino and international dishes with a stunning backdrop. With so many fantastic dining options just steps away, Mandarin Plaza Hotel ensures that every culinary craving is satisfied during your stay.
Shop 'til You Drop in the Heart of Cebu
Located in the vibrant heart of Cebu, Mandarin Plaza Hotel offers easy access to an array of shopping landmarks. Just a short walk away, you'll find the Anthill Fabric Gallery, where you can discover unique and handcrafted pieces of clothing and accessories. If you're in the mood for some retail therapy, head over to Robinson's Plaza, a popular shopping destination that houses a wide range of stores and boutiques. For wine enthusiasts, the Wineshop is a must-visit, offering an impressive selection of local and international wines. Crossroads Cebu is another shopping hub nearby, featuring a mix of retail shops, restaurants, and entertainment options. If you're looking for a more modern shopping experience, Cebu IT Park is just a stone's throw away, offering a variety of tech stores, cafes, and restaurants. Whether you're in search of unique local finds or international brands, Mandarin Plaza Hotel's location ensures that you'll have plenty of shopping options right at your doorstep.
Affordable Luxury: Mandarin Plaza Hotel Offers Unbeatable Value in Cebu
Experience the perfect blend of luxury and affordability at Mandarin Plaza Hotel in the vibrant city of Cebu. With an average room price of just $50, this hotel offers unbeatable value compared to the city's average room rate of $60.
At Mandarin Plaza Hotel, you can indulge in a comfortable and stylish accommodation without breaking the bank. Each room is thoughtfully designed with modern amenities and tasteful decor, providing a cozy retreat after a day of exploring Cebu's attractions. Whether you are traveling for business or leisure, the hotel's affordable pricing ensures that you can enjoy a memorable stay without compromising on quality.
With its strategic location in the heart of the city, Mandarin Plaza Hotel allows you to easily access Cebu's popular landmarks, shopping districts, and entertainment hubs. After a day of exploring, you can unwind at the hotel's rooftop pool, offering breathtaking views of the city skyline. The hotel also features a fitness center, spa, and multiple dining options, ensuring that all your needs are catered to.
Don't miss out on the opportunity to experience luxury at an affordable price. Book your stay at Mandarin Plaza Hotel and enjoy the best of Cebu without breaking the bank.
Excellent Staff, Great Facilities, and Delicious Breakfast
The Mandarin Plaza Hotel in Cebu, Philippines has received rave reviews from its guests. With excellent staff, a great swimming pool, and a delicious breakfast, it's no wonder that guests love staying at this hotel. The staff at the hotel are known for their exceptional service, going above and beyond to ensure that guests have a memorable stay. The swimming pool is a highlight for many guests, providing a refreshing escape from the tropical heat. And when it comes to breakfast, guests can expect a wide variety of delicious options to start their day off right. Overall, the Mandarin Plaza Hotel offers a fantastic experience, and guests can't wait to return for another stay.
A Delightful Stay at Mandarin Plaza Hotel
Experience a delightful stay at Mandarin Plaza Hotel, where customer reviews rave about the exceptional value, cleanliness, and location of this Cebu City gem. With an overall rating of 8.3, this hotel is a favorite among travelers seeking comfort and convenience.
One of the standout features of Mandarin Plaza Hotel is its excellent value for money. With a rating of 8.5 for value, guests are impressed by the affordable rates without compromising on quality. Whether you're traveling for business or leisure, this hotel offers comfortable and well-appointed rooms that cater to all your needs. From spacious beds to modern amenities, you'll find everything you need for a relaxing stay at an unbeatable price.
Another highlight of Mandarin Plaza Hotel is its impeccable cleanliness. With a rating of 8.3 for cleanliness, guests appreciate the hotel's commitment to maintaining a spotless environment. From the lobby to the rooms, every corner is meticulously cleaned, ensuring a pleasant and hygienic stay for all guests. You can rest assured that your room will be fresh, tidy, and free from any unpleasant surprises.
Additionally, Mandarin Plaza Hotel boasts a prime location, earning a remarkable rating of 9.1. Situated in the heart of Cebu City, this hotel offers easy access to popular attractions, shopping centers, and dining options. Whether you're exploring historical landmarks or indulging in local cuisine, you'll find everything just a stone's throw away. The hotel's strategic location allows you to make the most of your time in Cebu City, making it an ideal choice for both business and leisure travelers.
With its exceptional value, pristine cleanliness, and unbeatable location, Mandarin Plaza Hotel is a top choice for travelers seeking a delightful stay in Cebu City. Book your stay today and experience the warm hospitality and convenience this hotel has to offer.
Very good7.8
Facilities
Exceptional9.1
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
-Hotel is under Soft Opening, there will be minor renovations
Breakfast buffet is available and plated breakfast is available upon request.
Provided by verified guests of
Excellent
Show reviews that mention
Located in heart of Cebu
Free Wi-Fi in all rooms!
Sauna
Air conditioning
"The best choice"”
The hotel is bigger and has better facilities than the Elizabeth Hotel, and the breakfast is also better. The staff are very friendly and the view is great. However, please note that the swimming pool, sauna, and gym are still under construction and cannot be used yet. It has been under construction for several months, so it's unclear if they are purposely delaying it. Nonetheless, the location and facilities are excellent. The Quest Hotel is right next door, and you can enter the Ayala Mall through the back door just across the street, which is fantastic.
A good hotel worth recommending.”
1. The location is near Ayala Mall, which is very convenient. 2. Although the hotel is not very new, it is very clean. The beds, floors, and tables are spotless. 3. This hotel does not allow smoking or strongly scented food, which may be inconvenient for guests. However, the staff are polite, professional, patient, and insistent when explaining the rules. The quality of the employees is good, and there is always a staff member at the entrance to help you open the door. 4. They offer luggage storage, which is very convenient for guests. 5. During our 3-day stay, since we did not need room cleaning, the hotel would confirm if we needed bottled water, clean towels, or room cleaning. It is a very thoughtful hotel. 6. We stayed in several hotels in Cebu during this trip, and this hotel is the most recommended one with high cost performance. 7. Booking through Agoda, there may be special offers if you book early, and there is also free cancellation support. I highly recommend this hotel.
Will this be Read?”
Hotel Desk area, is the strongest area of the hotel from my observation. High marks go to the Supervisor and Manager of the desk On the other hand, the dinning room area is the weakest area of the Mandarin Hotel. Allow me to explain. Staff stands together behind the counter where the coffee, is and sink area, and talk to each other loudly, giggle, and flirt with each other. This is a common occurrence and has been like this for the years I came before the Covid and lock down of the Mandarin hotel. I would like to suggest that there be NO TALKING, GIGGLING, or FLIRTING, when staff is on the dinning room floor. You don't need to talk when your on the dinning room floor. Why talk to each other? Why? Only if a customer talks to you you should reply or talk. The next area of concern, is when the waiters who clean the table bring the dishes, cups, utensils, to the area where they can pile them up on the trays, later to be taken to the back area where they wash them. Why do they have to bang the plates and cups, and when they drop the silverware it makes a loud noise. There are customers eating breaks right next to them and all they hear is noise. A suggestion would be to share with the staff, that cleans the tables, the correct way to place a dish on top of another. Which would be in a quiet manner so that customers do not hear the noise of two dishes hitting each other. In the Philippines, and I'm sure other countries, the cars that are on the road get to a spot first, it is considered theirs. There is an endless amount of this procedure on the roads here. I smile, because I love it, although I'm certain there are a lot of accidents too! Yet, this procedure still applies in the dinning room area. You get a staff member who cuts directly Infront of a customer with a plate full of food. I see this often, and it happens to me. Why? What is it about a hotel, where staff, get to go first? Why? Now this leads me to the next point and this is the critical part. Yes, the Mandarin hotel, has a General Manager. (You never see the Manager, no does he/she come out and say hello to you. Yet, the dinning room Manager doesn't come in until 15 minutes before 10, (So I was told!) And he doesn't see what goes on on his floor when breakfast starts at 0600! Yes, you can argue there is a Supervisor, when I asked him, during breakfast, to join me, I'd like to share a few things with him, (I was sitting in the Bar area, alone, finishing my coffee, no one else was there.) He informed me he cannot sit down. (So, I understood he is not into public relations and said it was okay and finished my coffee, he left.) But, he, the Supervisor, is not correcting the staff. How do I know, because it was April 6, 2024 and the problems I have mentioned still exist. (Should have been correct when the hotel opened, years ago. So the problem is the General Manager, the Manager of the dining room area, Supervisors, and the results are noise everywhere, staff talking loudly, giggling, and flirting with each other, and they enjoy cutting in front of the customer. Why? Yes, their are a few, that do their job, I can see a good work ethic, but, in the end, Change needs to take place starting with the General Manager, and Dinning room Manager. Suggested for the Dinning room Manager, get their before 6. Also, one last suggestion: There should be NO TALKING BY THE STAFF WITH EACH OTHER WHILE ON THE DINING ROOM FLOOR. THERE DOESN'T NEED TO BE ANY AT ALL, unless a customer talks to you first.
Mandarin Plaza Hotel at its Best”
My Mandarin Plaza Hotel experience was nice, special and worth of a kind! The staff were very accommodating, polite, and very considerate. I appreciate their best assistance at work. The only thing i could suggest is about the cleanliness of the rooms and the linens… if only the linens like blankets and bed cover was vacuumed and thoroughly cleaned before a new guest will occupy that room, the experience review would be exemplary at best! This thing is very important for future improvement and success of the company as well! In total review, my experience with you was really the best! Thank you Mandarin Plaza Hotel and more power!
Great stay, convenient location.”
Location is great. A small distance to cover and you’re within the Ayala Mall. Along a busy street so you will hear traffic noise. Laundry around the area is good. Only gripe I have is that my wife had a nose bleed which is out of her control and only a hand towel was impacted by the nose bleed and we got charged for the two towels due to the stain. They charged the fee but I would have liked if they gave us the towels unless it was a just a cleaning fee. Overall, a pleasant stay.