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KOKO HOTEL Kyoto Shijo Karasuma
3 stars out of 5
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
319,Honeyacho,Nishihairu Karasuma Tkatsujidpri Shimogyo-ku Kyoto-shi Kyoto, Kawaramachi, Kyoto, Japan, 600-8425
Highlights
Right in the heart of Kyoto, 3 minutes from Nishiki market.
Great breakfast
But their facilities is good.
Big room super clean and very affordable.
The staff are very resourceful and accommodating,
Facilities
Free Wi-Fi
Front desk [24-hour]
Restaurants
Family room
Luggage storage
Balcony/terrace
Breakfast
Car park [nearby]
“A hotel that is not luxurious but is adequately sufficient and clean.”
The room was quite spacious and clean. The interior design was stylish and nice. However, I felt it was inconvenient due to the lack of space to hang things and clothes. Additionally, the mattress on the bed I slept in was tilted sideways, which I didn't like. The airflow of the air-conditioner was problematic as it blew directly on people even when set to the highest position. I also thought the lighting was a bit dim. It was disappointing that there was no view at all. The bathroom was a unit bath. There were no issues with cleanliness. The space for placing items on the sink was wide, which was good. The downsides were that the toilet was somewhat cramped and the seat was small, the bathtub was a bit tight and the shower was weak, and the width of the shower curtain was slightly short. The amenities were self-service from next to the front desk. There was coffee and tea available as well. I thought it was convenient since you could just grab what you needed. Surprisingly, the toothbrush was well-made. I felt the towel for washing the body was of poor quality. As for the hotel facilities, the entrance and lobby were not wide and felt minimal. There was only one elevator, so there was some waiting, but it wasn’t a problem. The hallway was sufficiently wide, and there were vending machines, an ice maker, and a microwave. On the floor where I stayed, there was an outdoor relaxation space, but it looked more like a smoking area. Breakfast was from 7 to 10 AM, but it was divided into four time slots, and you had to decide in advance when you would eat. The quality of the food was good. The white rice, side dishes, and bread were quite delicious. I thought the pickles were excellent, coming from a famous store. The drink selection was a standard beverage bar. The front desk staff was kind and pleasant. However, it seemed that the number of staff was minimal. About 70-80% of the guests appeared to be foreigners, so the staff seemed to be fluent in English as well. As a side note, in the area around this hotel, at night, about 70-80% of the people walking around were foreigners, making it feel almost like being overseas. In summary, the building is compact and not a large hotel, but overall it was neat and had a good atmosphere. However, there were some disappointing aspects like the tilted mattress and the air-conditioner's airflow. It is not luxurious and has some quirks, but considering the location and basic aspects of accommodation (staff and breakfast), it is a good option when considering the price.
この度は当KOKOホテル京都四条烏丸をご利用いただきましてまことに有難うございます。また、お忙しい中素晴らしいご意見をおきかせいただきまことに有難うございます。お客様にご満足いただけますよう試行錯誤努めて参ります。ホテルスタッフにとってお客様からのご意見はとても良い参考となります。お部屋の細かい部分について管理が行き届いておらず、快適とは言い難いことがよくわかりました。すぐに改善できるものから1つずつ取り組んで参りたいと思います。 また、ご機会に恵まれましたら是非当ホテルをご利用くださいますよう何卒よろしくお願い申し上げ