2023

ALVA HOTEL BY ROYAL

5 stars out of 5
1 Yuen Hong Street, Sha Tin, Hong Kong, Hong Kong SAR, China, 999077 - See map

Enjoy luxury and sustainability at ALVA HOTEL BY ROYAL. Spacious rooms with stunning city and countryside views, rooftop pool, diverse dining options, well-equipped gym, and picturesque river views. Perfect for modern travelers seeking comfort and sustainability. ALVA HOTEL BY ROYAL in Sha Tin, Hong Kong offers scenic landscapes, a tranquil atmosphere, easy access to attractions like Ten Thousand Buddhas Monastery and Sha Tin Racecourse, breakfast takeaway, pool with stunning views, well-equipped AC rooms with Wi-Fi and invigorating showers, select rooms with city, mountain, or river views. Enjoy luxury and convenience with on-site bar and exciting tours. Perfect for two modern travelers seeking a memorable stay in Hong Kong. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

440 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Great Breakfast

Facilities

Free Wi-Fi

Swimming pool

Car park

Front desk [24-hour]

Fitness center

Restaurant

Bar

Golf course

This property is in high demand!

30 travelers have booked today.

Cleanliness 8.9
Service 8.6
Value for money 8.6
Facilities 8.4

Based on 28,169 verified reviews

Cleanliness

8.9

Service

8.6

Value for money

8.6

Facilities

8.4

Location

7.6

See map

7.6Very good

Location rating score

Very good location
Parking
Available
Popular landmarks
Nan Lian Garden
5.0 km
Victoria Harbour
10.2 km
Tsim Sha Tsui East
10.3 km
Hong Kong Skyline
10.8 km
Victoria Peak (The Peak)
13.9 km
Closest landmarks
Shek Mun MTR Station
440 m
Fortune City One
450 m
City One MTR Station
510 m
The Hang Seng University of Hong Kong
600 m
Prince of Wales Hospital
790 m

Good to know

Value for money8.6
Location rating7.6
Nearest airportHong Kong International Airport (HKG)
Distance to airport31.0 km

Rooms available at ALVA HOTEL BY ROYAL

Standard Room with Double Bed
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Apartment with Queen Bed
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Superior Queen Room
...
  • Room size: 21 m²/226 ft²
  • River view
  • 1 queen bed
Enter dates to see prices
River Apartment with Two Queen Beds
...
  • Room size: 48 m²/517 ft²
  • River view
  • 2 double beds
Enter dates to see prices
Superior Twin
...
  • Room size: 21 m²/226 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Standard Room Twin
...
  • Room size: 21 m²/226 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Apartment with 2 Beds
...
  • Room size: 43 m²/463 ft²
  • City view
  • 2 single beds
Enter dates to see prices
River Apartment with King Bed
...
  • Room size: 48 m²/517 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Apartment
...
  • Room size: 43 m²/463 ft²
  • Non-smoking
  • 4 single beds
Enter dates to see prices
Deluxe Twin
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does ALVA HOTEL BY ROYAL have bars on the premises?

Delight in your vacation the best way with a drink in your hand at ALVA HOTEL BY ROYAL's bar available right in front of your doorstep for when you need a drink or two.

Does ALVA HOTEL BY ROYAL have a swimming pool?

While lounging at ALVA HOTEL BY ROYAL, you can delight in the swimming pool facility to get your day started the best way with a splash for a stimulating morning or evening.

How long do travelers generally stay at ALVA HOTEL BY ROYAL?

Verified past guests that have stayed at ALVA HOTEL BY ROYAL had an average nightly stay of 2 nights at this property.

At what time of the year is ALVA HOTEL BY ROYAL most popular?

ALVA HOTEL BY ROYAL's most popular month where verified guests travelers have stayed the most is in September.

What do past travelers love most about ALVA HOTEL BY ROYAL?

Past visitors that stayed at ALVA HOTEL BY ROYAL have given this property a rating of 8.867 for its outstanding cleanliness as the primary highlight for their stay.

What is the typical rating that verified Solo travelers' have given to ALVA HOTEL BY ROYAL?

Verified solo travelers that have stayed at this property have given ALVA HOTEL BY ROYAL an average rating of 8.4. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Business travelers' have given to ALVA HOTEL BY ROYAL?

Verified business travelers that have stayed at this property have given ALVA HOTEL BY ROYAL an average rating of 8.3. You can look up more detailed customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Families with young children have given to ALVA HOTEL BY ROYAL?

Past families with young children that have stayed at this property have given ALVA HOTEL BY ROYAL an average rating of 8.4. You can look up more thorough customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to ALVA HOTEL BY ROYAL?

The closest train, metro, or bus station is Shek Mun MTR Station, 441.01 m away from ALVA HOTEL BY ROYAL.

Is breakfast offered at ALVA HOTEL BY ROYAL?

Wake up to a great buffet and continental breakfast at ALVA HOTEL BY ROYAL. Visitors can enjoy breakfast offered with an additional charge of 152 HKD for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the hotel.

More about ALVA HOTEL BY ROYAL

More about ALVA HOTEL BY ROYAL

ALVA HOTEL BY ROYAL

The facilities and services provided by ALVA HOTEL BY ROYAL ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Hong Kong.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Experience high-quality room facilities during your stay at ALVA HOTEL BY ROYAL. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests.
Keep your entertainment options wide, even in your room, with a range of facilities, including television available in select rooms. The hotel also provides guests with a refrigerator, a coffee or tea maker, instant tea and mini bar in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, bathrobes and towels in some select rooms.

Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar. Light snacking is available day or night with the hotel's vending machines.
To fill your days, be sure to check out the fantastic facilities offered at ALVA HOTEL BY ROYAL. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.

Around the property

This is your chance to explore all that Hong Kong has to offer. The most well-known nearby local attraction is Victoria Peak (The Peak) which is located just about 13.8 km away.


Reasons to stay here

Past guests rate facilities here higher than 95% of the city's accommodation.

Show less

Amenities and facilities

Excellent8.4

Facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Computer station
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Gym/fitness
  • On-site entertainment
  • Swimming pool
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Asian breakfast
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service
  • Snack bar
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Outdoor venue for special events
  • Postal service
  • Safety deposit boxes
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area unavailable
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Electric kettle
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Non-smoking
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Telephone
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Italian
  • Buffet
Restaurants on site
Alva House
  • Cuisine: International
  • Menu: Buffet

Location

1 Yuen Hong Street, Sha Tin, Hong Kong, Hong Kong SAR, China, 999077

Very good7.6

Location

Public transportation
  • Shek Mun MTR Station
    440 m 8 min walk
  • City One MTR Station
    510 m
Airports
  • Hong Kong International Airport (HKG)
    31.0 km
Hospital or clinic
  • Prince of Wales Hospital
    790 m
Shopping
  • Ladies Market
    8.3 km
Convenience store
  • Circle K
    330 m
Cash withdrawal
  • ATM
    430 m

What's nearby

Popular landmarks
  • Nan Lian Garden
    5.0 km
  • Victoria Harbour
    10.2 km
  • Tsim Sha Tsui East
    10.3 km
  • Hong Kong Skyline
    10.8 km
  • Victoria Peak (The Peak)
    13.9 km
  • Ocean Park Thrill Mountain
    17.0 km
  • Hong Kong Disneyland
    18.9 km
  • Lantau Island
    30.4 km
  • Tian Tan Buddha (Big Buddha)
    34.4 km
  • Ngong Ping 360
    34.6 km
Nearby landmarks
  • Shek Mun MTR Station
    440 m
  • Fortune City One
    450 m
  • City One MTR Station
    510 m
  • The Hang Seng University of Hong Kong
    600 m
  • Prince of Wales Hospital
    790 m
  • Yuen Chau Kok Park
    880 m
  • Sheng Kung Hui Holy Spirit Church
    970 m
  • Sha Tin Plaza
    1.1 km
  • 花園城第1期 Shatin Park Phase 1
    1.2 km
  • Hong Kong Jockey Club
    1.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Extra bed rate excludes breakfast.
  • Children 3-11 years old will be charged HKD 129.80 for breakfast per day.
  • In accordance with the guidelines outlined in the draft amendment to the Product Eco-responsibility Ordinance of 2023, Hong Kong hotels will no longer offer complimentary disposable plastic products to guests. For specific inquiries, please consult the official website of the hotel.
  • Starting from 1 January 2025, Hong Kong will reinstate the Hotel Accommodation Tax (HAT) at a rate of 3%, based on the room rate provided by the property. This may affect your total accommodation costs. We recommend you read the Hotel Accommodation Tax details before booking. For more information, please visit the Hong Kong Inland Revenue Department website (https://www.ird.gov.hk/eng/faq/hatq.htm). "
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Reception open until23:59
Extras
  • Daily Internet/Wi-Fi fee0 HKD
  • Breakfast charge (unless included in room price)152 HKD
The property
  • Year property opened2019
  • Number of floors23
  • Room voltage220
  • Number of rooms 618
  • Most recent renovation2019
  • Non-smoking rooms/floorsno
  • Number of restaurants3
  • Number of bars/lounges1
Parking
  • Daily parking fee400 HKD

Property announcements

Deposit will be collected upon guest check-in.


Check-in time starts from 03:00pm and check-out time is 11:00am.
Early check-in or late check-out are subject to hotel availability and extra charge will be applied, please contact hotel directly. Check out after 06:00pm will apply full day room charge.

For breakfast included rate, buffet breakfast serving time during Monday-Friday from 07:00AM - 10:00AM; during Saturdays, Sundays & Public Holidays, the serving time will be 07:00AM - 08:20AM.

If breakfast is included in the room price, breakfast is not included for children when sharing a room with their parents. Hotel will charge for the child's breakfast directly.

Property rooms are for accommodation use only and cannot be used as wedding purpose, supplement charge will be applied for such purpose of usage.

Take LWB airport A41 route directly from airport bus terminal to Shatin Alva Hotel by Royal via stop at Hong Kong-Zhuhai-Macao Bridge.

Reviews of ALVA HOTEL BY ROYAL from real guests

Provided by verified guests of

Agoda logo
  • Cleanliness score 8.9 out of 10
    Cleanliness8.9
  • Service score 8.6 out of 10
    Service8.6
  • Value for money score 8.6 out of 10 and is a high score in Hong Kong
    Value for money8.6
  • Facilities score 8.4 out of 10
    Facilities8.4
  • Location score 7.6 out of 10
    Location7.6
High score for Hong Kong

Rating

9+ Exceptional (1,296)
8-9 Excellent (506)
7-8 Very Good (598)
6-7 Good (134)
<6 Below Expectation (295)
Guest Type
Room Type
Language
Showing 2,828 verified guest comments
Changed to review page 1
  1. 9.2
    Exceptional
    Frank from Hong Kong SAR, China
    Family with young children
    Deluxe With 2 Queen Beds
    Stayed 16 nights in March 2024

    “Alva Hotel - Good value for money”

    We were pleasantly surprised how this hotel exceeded our expectations in terms of price, cleanliness, facilities, staff friendliness and excellent service. CONS The only minor gripe is the location but there are frequent hotel shuttle buses to the train station and only a 7 minute walk to the nearest mtr train station. Opposite the hotel there is a bus stop with buses to Admiralty (via North Point and Causeway Bay), and buses to the Airport run every 30 mins so getting around was not an issue at all. The breakfast buffet was good but not much variety if eating daily for more than a few days. PROS Check in and Check out process was quick and easy. Room was clean and quiet. Housekeeping came everyday with fresh towels. Noise insulation is good and we had no disturbance during sleep. Facilities include a roof top pool and a gym which were not busy when we visited during Easter. The equipment in the gym were still very new meaning gym is seldom used. Special mention to Ted Wong at the concierge desk who provided an impeccable service by going out of his way helping us wheel our heavy suitcases to the airport bus stop opposite the hotel. The 7-11 convenient store attached to the hotel was very handy. We didn’t eat at the hotel restaurants as there are a lot of local eateries in Shek Mun (less than 10 min walk away). SUMMARY Highly recommended if looking for a good clean hotel at a decent price.

    Reviewed April 14, 2024

    Dear Frank, Thank you very much for your wonderful review of your time at ALVA HOTEL BY ROYAL. We really appreciate hearing guests’ feedback and are thrilled you enjoyed your stay with us. We hope you will be back at ALVA HOTEL BY ROYAL in Hong Kong in the not so distant future. Please do not hesitate to let me know if you are coming again, or if any friends would like accommodation assistance. Yours sincerely Derek But Hotel Manager ALVA HOTEL BY ROYAL

    Responded April 15, 2024
    ALVA HOTEL BY ROYAL
  2. 10.0
    Exceptional
    JOSEPH from Philippines
    Solo traveler
    Standard Room Twin
    Stayed 2 nights in April 2025

    “Hidden Gem in Sha Tin”

    I thouroughly enjoyed the sereneness and comfortable stay at Alva Hotel. Though not near the tourist areas, they offer shuttles to various locations and has easy access to the busses an MTR. The staff are very kind and accommodating. Definitely, will be my hotel of choice in HK.

    Reviewed April 06, 2025

    Dear JOSEPH, Many thanks for your positive and fabulous review. I am truly grateful for your encouraging comments. I will share your kind words with the entire team, as it is certainly the best motivation for us to improve every day in the future. I look forward to welcoming you again soon! Kind regards Derek But Hotel Manager ALVA HOTEL BY ROYAL

    Responded April 07, 2025
    ALVA HOTEL BY ROYAL
  3. 9.2
    Exceptional
    Yurina from Japan
    Group
    Superior Queen Room
    Stayed 5 nights in March 2025

    “Clean and comfortable hotel.”

    Being an English beginner myself, I found it a bit difficult to understand the slightly accented English, but all the staff were very polite in their explanations and greetings. Although it was the most standard room, it was spacious enough, and the bathroom and bed were well cleaned, allowing me to spend six comfortable days. Upon check-in, I was suggested to use the hotel’s restaurant, but it didn’t feel forced or uncomfortable. I was very surprised to find that a lost earring during my stay was left on the table with a note after cleaning. Although it requires a bit of a walk from Ishimon Station or Daiichi Castle Station, there is a bus stop right in front. When walking from the station, there are no safety issues if you stick to the main road. Having a 7-Eleven convenience store on the first floor was also very convenient, but please note that it operates only from 7 AM to 11 PM, so it is not open 24 hours.

    Reviewed March 18, 2025
    Auto-translated through generative A.I.

    Dear Yurina, Many thanks for your excellent review! It is great to know that you had a wonderful stay and enjoyed all aspects of ALVA HOTEL BY ROYAL and. We hope to see you again soon, and please do not hesitate to let me know if I can be of any assistance with your future stays. Kind regards Derek But Hotel Manager ALVA HOTEL BY ROYAL

    Responded March 19, 2025
    ALVA HOTEL BY ROYAL
  4. 7.6
    Very good
    Sonia from Hong Kong SAR, China
    Solo traveler
    Standard Room with Double Bed
    Stayed 2 nights in December 2023

    “Nice room but overpriced during the holidays”

    Stayed one week at the end of the year 2023. Room was bright and comfortable and faced the cycling park across the street. The floor to ceiling window gave a gorgeous view of the river and the surrounding neighbourhood. There was a lot of storage space in the room, which would make a longer stay possible. Bathroom was bright and clean, with a great number of hooks, which was a rarity these days. The shower was difficult to operate at first but they did provide clear instructions. There was no body lotion in the amenity box but one could request for it from housekeeping. The hairdryer was fixed to a drawer in the bathroom, which was a bit inconvenient. One thing that I found strange was that they did not put bin liners in the rubbish bins, which made it difficult to keep the bins clean. I had to specifically ask housekeeping for bin liners as I wanted to throw out my own rubbish. I also found out that they just threw the stuff I put in the recycle bin into the same bag as the rubbish. Staff were not very professional. When I asked for simple information at the reception (e.g. shuttle bus time, bike rental arrangement, etc.), they often asked me to go to the concierge. I sometimes got conflicting information from different staff. Staff also seldom offered information voluntarily. I felt like it was easier to get information myself from the hotel website. The lifts took a long time during peak hours. I waited for 5 minutes on the ground floor once before a lift arrived. The card readers in the lifts were also not very sensitive, which meant that people sometimes missed their floors (I saw it happen a few times during my stay). All in all, ALVA Hotel was a mid-range hotel with pleasant rooms but could do with better service and management. The room price was exorbitant during the holidays (over $2,300 per night for a standard room) but was reasonable on off-peak days.

    Reviewed January 03, 2024

    Dear Sonia, Thank you for sharing your review. Kindly allow us to apologize for the inconvenience caused by the flaws of your accommodation experience. Our team has investigated the mentioned situation and has implemented solutions working with related departments. We look forward to having the honor of serving you again soon! Sincerely, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL

    Responded January 04, 2024
    ALVA HOTEL BY ROYAL
  5. 9.2
    Exceptional
    Chun from Hong Kong SAR, China
    Solo traveler
    Stayed 1 night in January 2023

    “premium experience at the ALVA”

    It is always my go-to holiday place. This time I stayed in the biggest suite and it was super. absolutely enjoy the bathtub, and worth that extra for me welcoming sweets, and letter! wonder if it is for the biggest suite only, I would rather have chocolate&cookies though, appreciate the effort finally room service is available, though the choice is quite limited, especially midnight and breakfast, didn't try at all and why cut after 1230? I always find ALVA not to my needs when it comes to F&B. I travel myself and I only enjoy eating by myself. That's why I only order take from the outlets, but I would love it if could be included in room service, especially the Bento choice from the JP restaurant. I saw the THANN bath amenities, which I didn't use at all. Simply not a fan, I only use the normal shampoo they have there, and ask for the normal body lotion. appreciate you still provide the originally one, they are good enough! However as the top room type I found two part missed me 1. no bathsalt in the amenities, and it is the only suite in the hotel with bathtub, can't believe I need to bring my own, luckily I did 2. Fitness bike in room was a good idea, however could have been excellent if it would turn off by its own. absolutely disturbing even with the black cover, I need to unplug it by MYSELF to have a good sleep After all, such a sweet suite to stay, excellent cleanliness and style as always, except as the top suite of the hotel, I think it is not to my standard as a 5star. could be improved by effort

    Reviewed January 04, 2023

    Dear Mr. Sin, Thank you very much for your repeated patronage to ALVA HOTEL BY ROYAL. It is indeed our pleasure to receive the detailed comment. Feedback like this encourages us to improve our standard of service. Your comments regarding the Room Service, Amenities and Fitness Bike are well received. We would definitely to share and work with our team to improve the certain matter. Thank you once again for sharing with us your review. We look forward to welcoming you back to ALVA HOTEL BY ROYAL again. Warmest regards, Sammy Yip Director of Operations ALVA HOTEL BY ROYAL

    Responded January 05, 2023
    ALVA HOTEL BY ROYAL
Changed to review page 1

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