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din 1734 opinii
  • Curățenie 8,2
  • Dotări 7,7
  • Situare 8,7
  • Confort/Standard Cameră 8,3
  • Prestaţia personalului 8,6
  • Raport calitate-preț 8,5
  • Alimentaţie/Local 7,6
Aranjare după

Go din Coreea de Sud
Turist în scop de afaceri
Suită familială deluxe cu vedere spre oraş (4 adulți)
Sejur o noapte în februarie 2014
Excellent hotel with lovely staff
Best location, friendly staff and good breakfast
The staff are really welcoming, helpful and efficient. The hotel and facilities are spotless with very spacious and comfortable rooms. The overall experience is one you would normally expect from a hotel with much more expensive rates. Thank you to all there for a lovely stay! Could not expect more from a 3.5 star hotel and highly recommend Thaison palace hotel
Recenzat 11 septembrie 2014

Julie din Regatul Unit
Familie cu copii mari
Sejur o noapte în august 2014
The best hotel stay in our 6 weeks of travelling
The lovely staff especially Joe, how welcome everyone makes you feel and the excellent customer service they provide
We had the most amazing time at the Thaison Palace Hotel, Joe was so charming and so very helpful and went out of his way to make sure we we enjoyed our stay; we haven't experienced customer service like this anywhere else in all our travels and we would most definitely stay there again if we went back to Hanoi. Can't recommend it enough!
Recenzat 11 septembrie 2014

yukiyoshi din Japonia
Călător în grup
Suită cu vedere la oraş
Sejur o noapte în august 2014
smile and hospitality
Convenience, clean room and smile
All hotel persons are really nice. They smiled and made us happy. They spoke joke always. We are pleased.
Recenzat 10 septembrie 2014

guo din Singapore
Sejur 2 nopți în decembrie 2013
great location, friendly staff
staff, location, breakfast!
i love the breakfast, it was asian style, simple and tasty. The attendant at the hotel counter tried to sell us some tour packages, but when we politely decline, he did not show us any attitude. Helpful hotel staffs!
Recenzat 07 septembrie 2014

Leong din Singapore
Turist solitar
Sejur 2 nopți în august 2013
budget value hotel
value, location, staff
reasonable stay, not very comfy as the room as compact, and not very clean. Surprised that there was a desktop computer in my room. Luckily the staff understand simple English..however not every staff on duty is friendly
Recenzat 06 septembrie 2014

Cole din Noua Zeelandă
Turist solitar
Sejur o noapte în septembrie 2014
Customer service
Best service I've had at a hotel
Recenzat 05 septembrie 2014

Barbara din Franţa
Suită familială deluxe cu vedere spre oraş (4 adulți)
Sejur 2 nopți în februarie 2014
Best hotel and cheapest price
room, staff, location, coffee and breakfast were the best
So cheap hotel and excellent quality. Room was very clean and large. Very good location was well. Everything was excellent and much exceeded our expectation. Thank you Joe, Kenny, Ana and Richie you are superb!
Recenzat 02 septembrie 2014

maritess din Filipine
Călător în grup
Sejur o noapte în august 2014
Best staff! Clean hotel and rooms. Good breakfast.
Best staff! Good location and good breakfast!
Hotel staff were very helpfull and accomodating. They speak fluent english and gives advise on places to go to. They have good breakfast. Rooms are very clean with good wifi.
Recenzat 01 septembrie 2014

Camilla din Danemarca
Familie cu copii mici
Suită familială deluxe cu vedere spre oraş (4 adulți)
Sejur 3 nopți în iulie 2014
Great staff & value for money
Location, staff and value for money
We had a pleasant stay at this hotel. The breakfast is not very good and there is no western elements in the breakfast, which can be difficult when travelling with younger kids. The hotel was clean, and located near the lake - very central. The hotel manager, Jake delivered an extra ordinary service - he was really one of the elements of this stay being that good.
Recenzat 01 septembrie 2014

Daniel din Statele Unite
Călător în grup
Sejur 2 nopți în august 2014
Reduced price/discount. Staff. Included breakfast.
Recenzat 31 august 2014





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