Înapoi la info hotel

Comentarii recente ale clienţilor

Selectați tipul de călător
Toate opiniile (2261)

Călători drum de afaceri (53)

Călători în pereche (1377)

Călători individuali (275)

Familii cu copii tineri (177)

Familii cu copii în vârstă (181)

Călători în grup (198)

Foarte bun
din 2261 opinii
Condiţii/Curăţenie Hotel
Confort/Standard Cameră
Prestaţia personalului

6 KOH P.
06 mai 2012
lovely design and near to patong
check in during the late night. Was offer a room but the room connection is so bad. When requested for a change of room.. staff mentioned that no pick up service as he alone at counter and all service staff already went back.. he cannot arrange for pickup at our room and change of room. when morning arrived.. hoping to get a full seaview but was disappoint with all the tree obstructing it... i have paid addition for the seaview.. but....

5,3 Thuraikumar K.
01 mai 2012
Unpleasent Experiences with Rude Staff
Beautiful Sea View
The hotel facilities is average. The staff is rude and inefficient. In one incident the staff was rude to my children who is 4 and 5 years old and it affected my eldest kid. This is her word' " Appa, the man is very bad, very bad, i don't want to come here anymore". Apart from that the advertisement indicated the hotel have facilities for children. I would say that is totally untrue. The hotel does not in any way conducive for families.

7,3 Pek N.
05 mai 2012
natural sea view...but isolated
up on the hill, natural....
good value for money..we paid for sea view but when we check in, we been given garden view.. but after we reason out, their allow us to choice other 2 room (that only leave empty) and we finally get what we like. 10 min, to town by tut tut. try their spa, is good...

8,7 Beth M.
United States of America
03 mai 2012
Great View, Clean Rooms
Infinity Pool, Central AC, Quiet
There are two sides to this hotel. We stayed on the reception side, down the hill. It's was quiet and listened to the waves. Other side, across road up on hill could hear traffic noise & Thai Boxing School. Both have lovely pools!

7,7 Lisa S.
United States of America
28 aprilie 2012
Taking the good with the bad
Great view great room and away from the madness of Phuket beach towns
combining the pluses of a great hotel room with some challenges - like the free "stairmaster" workout you get just getting to your room - secret cliff was a respite i needed after some wild accomodations i had in khao sok national park. it's in between karon and patong, so you're not in the fundamental ickiness of patong and not in the midst of "little moscow" that is karon. however, this location makes it a chore to get to resturants and beaches. the one other thing that made it lose points in my mind was the checkout procedure where one of the staff goes and takes inventory of everything - and i do mean everything - in your room. i should have expected this as in the room's infomation was a price list for stuff in the room,including the flat-screen tv. somehow, a hand towel was missing on checkout, and they wanted me to either go back down and find it or pay. i refused to do either. i offered them to check my luggage, but it was resolved. that left me with a bad feeling about the place's management.

4 Mahbub J.
24 aprilie 2012
Great location, beautiful,
Beautiful area
nice view like a paining, hotel accommodation is ok and staffs are not bad, however toilets are not very clean, nice place for honeymoon couple, but bad place for old people.

3,7 John G.
United States of America
27 iunie 2012
very disappointed - not recommended
Staff Performance - Good customer service
not recommended. room safe's are not secured, many bugs in rooms, no wireless signal to rooms on the lower cliff, breakfast buffet disappointing and many bugs in dining area.

6,7 Weng Y.
23 aprilie 2012
Great resort and nice service
Nice view from the cliff side especially night time
Both me and my wife, enjoy the stay. The price is fair, for couples get away. Location is good as well. To Karon & Patong beach transport is provided. But I best recommend to have your own transport.

2,3 Rosy L.
23 aprilie 2012
The worst hotel i ever stayed
This hotel is the worst i ever stayed. Emailed them to ask about hotel transfer, they took a mth to reply only after my several reminders. I requested in advance to rent their motorbikes for my stay and when i arrive, they mention their bikes are fully booked and told us to go down patong beach ourselves and rent. Staffs in the hotel was not really helpful when we ask them for advice. The location of the hotel is really bad. They mentioned they are 5 mins to karon and patong beach, we tried travelling by bike, it's so much further. The location is very inconvenient as well.You cant find any shops around except for a muay thai boxing ring. The room was very dirty, full of bugs on the balcony and flies in my room, got a lot of insert bites. Facilities in this hotel were so run down. Finess equipments has rust on it, swimming pool was small and there are algae. It was very disgusting. Breakfast spread at the restaurant lacked of variety and bugs were flying everywhere.Best is to avoid the breakfast here. Reading previous guests reviews about being charged for things they didnt took, we were very careful to ensure the items were intact as per the checklist when i check in. Never did we expected, we were charged for the old slipper they insisted we spoilt.We argued and mentioned it was already in this form when we checked in, in their poor command of english, they keep mentioning it's impossible, they check everything properly. We felt this was a extortion for hotel guests because in the first place, we should not be the one who check the items provided. Overall it was a disappointing experience living with them! Would never go back there anymore or recommend to anyone.

7,7 Hasaan A.
17 martie 2013
pleasant stay on a budget
centrally located between beaches, scooters available at nominal fares, and great on the budget