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Excelent 8,4
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Excelent



din 718 opinii
  • Condiţii/Curăţenie Hotel 8,7
  • Dotări 8,5
  • Situare 8,0
  • Confort/Standard Cameră 8,8
  • Prestaţia personalului 8,8
  • Calitate-preţ 8,2
  • Alimentaţie/Local 7,9

10 Anna S.
Rusia
16 mai 2016
Amazing place, fantastic service
We were traveling on our honeymoon to Angsana, we stayed 9 nights. The hotel staff was so kind that they upgraded us to a private duplex loft, and decorated room in a honeymoon theme. They give you these little surprises all the time everywhere, and the staff was just so attentive that it made the whole trip unforgettable. Thanks to miss Yana who was especially nice to us, gave great recommendations for spas and dining and helped my husband to arrange a romantic dinner on the beach!

8 Ericka T.
Singapore
11 mai 2016
Great staff and pool, not so good food
Very pleased with the level of service at Angsana especially Ju, the lady in charge of us. I have made several requests as I was traveling with a 3month old and a toddler less than 2 years old. Ju has been very understanding and tried her best to meet my requests. The pool is wonderful, very clean and the water is nice and warm so my 3 month old also enjoyed the pool very much. good in the restaurants are over-charged and can be improved

9,6 AMIT K.
Singapore
09 mai 2016
recent stay
it was excellent

5,6 Hong L.
Hong Kong
09 mai 2016
Poor. Villa condition
the stoves, the main door lock and the shower inside the villa was out of order. We can't use the key card to open the villa door until they changed the door lock on day 3. We don't have hot shower all the time. The pool villa is far from the main building but they have provided transport to transfer you back to the main building. Apart from that, the rest facilities are good.

9,2 Arnaud T.
Franţa
30 aprilie 2016
Perfect getaway with the family
Nothing to say as the stay was as good as the previous ones.

6 daigo K.
Japonia
20 aprilie 2016
No good Caucasian staff
Thailand staff very good But No good Caucasian lady staff.

10 Diana F.
Australia
10 aprilie 2016
5th stay at Angsana Laguna, Phuket
Outstanding resort, wonderful staff in every department from reception staff to room service - very reliable and food very enjoyable. Housekeeping excellent. The breakfast at Market Place daily is 5 star. Good coffee both at breakfast and Loy Krathong bar. This was my 5th stay. Have visited with family several times and each time I visit, I fall in love with it in the same way as at the first visit.

9,6 Iain C.
Australia
08 aprilie 2016
Couples' holiday
Good value for money resort in a relatively quiet area. Nice for couples although more suitable for families as it was quite noisy with children around the pool at times.

9,2 Hisham F.
Statele Unite
08 aprilie 2016
Great stay
Fantastic say, great staff, wonderful facilities. Highly recommended.

8 Steven H.
Regatul Unit
07 aprilie 2016
Family with 2 Babies
Angsana is a beautiful resort in Laguna Phuket. Ideal for couples wanting a relaxing break. We travelled with 2 young children (19months and 9 months). Our room was slightly disappointing as it looked like one of the older rooms on the resort. It was located about 10min walk from the pool and kids club and even further to the beach. This was an effort each day with 2 small children. The room was decorated with dark wooden/glass/marble furniture which caused several problems for young children. We had to move the glass top from the table and move one of the chairs due to its sharp edges. However this did not stop my son from cutting his chin on it when he slipped. The kids club had two climbing frames and an indoor soft play. Our children loved these but again they were a bit dated with some equipment broken and gaps in the rubber protective mats which lead to several falls. These need to be replaced. the staff at the kids club were helpful and engaged with the children in their care. The resort is clean, several swimming pools, plenty of sunbeds, direct access to beach, several restaurants and beach club. The resort was older looking than the photos suggest. There are a lot of stairs around the reception area which were not accessible with a stroller or pram. If staying at Angsana look closely at the resort map and choose a room close to the amenities. The quality of the food in the restaurants was excellent although the pool side bar was variable, as was the service there. Service in all other restaurants was excellent. If staying there note that kids eat free when an adult is ordering from the main menu, this is not advertised onsite. There wasn't a great deal of information provided on deals/offers/events happening in and around the hotel. Shuttle buses run throughout the resort connecting to other hotels and facilities. Shuttle boats connect within the Angsana resort which help to get around although the timings of these was indifferent as we waited 50min on one