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2015
Foarte bun 7,8
pe baza a 3188 opinii

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din 3188 opinii
  • Condiţii/Curăţenie Hotel 7,8
  • Dotări 6,8
  • Situare 8,6
  • Confort/Standard Cameră 7,8
  • Prestaţia personalului 7,9
  • Calitate-preţ 7,4
  • Alimentaţie/Local 7,2

Richmond S.
Singapore
16 mai 2016
Undisclosed Renovations
While this is my first time booking via the Agoda Secret Deals,I was unaware that the hotel was under renovations, this limited me and my girlfriend from going swimming. This also meant that certain eatery was closed while renovations started late in the morning which sort of woke us up since we got back to the hotel really late. We were slightly disappointed by the closure of the swimming pool in all honesty. It was also a little inaccessible to get to the hotel due to barricades. On the plus side, the hotel rooms are rather decent and to my surprise it came with a mobile phone that allows you to surf the net for free while on the go as well as make locals calls at no charge, a great feature from the hotel that will get any tourist to their destination without the hassle of pulling out a map and finding where you need to go. The view from my room wasn't too bad and everything else in it was great. Will book again in the future when the renovations are over. Good service and amazing location.

Jean-Luc B.
Malaezia
16 mai 2016
Hotel under renovation
Old furniture in the bedroom with requires full replacement and renovation Facility not available due to on progress renovation.

Tan Y.
Malaezia
16 mai 2016
Hotel Under Renovation
I may not fortunate as I check in during hotel renovation period. May suggest that information update in Agoda to notify to the clients. My overall stay is a bit disappointing due to the hotel renovation.

Tristan B.
Regatul Unit
15 mai 2016
Dissappointing and not just because of contruction
Firstly, I booked this with Agoda's secret deals, so it was cheap but still dissappointing to discover that there was major construction work meaning the lobby, restaurant and pool were off limits. Without those is it really fair to advertise it as a 4* hotel? But beyond that there were other issues. The breakfast was plentiful but poor quality, and the room was only average sized and average cleanliness. Also the free wifi was so slow it was basically pointless. On the good side... What a convenient location. Easy walk to City Hall MRT, great shopping nearby and walkable to Raffles and the marina.

Hung V.
Vietnam
15 mai 2016
Nice place
Nice place for my trip

Jacqueline C.
Hong Kong
14 mai 2016
Spacious hotel room
The room is spacious and the hotel facilities are good. All staff are nice and friendly. Very close to subway station, convenient!

Brian C.
Regatul Unit
14 mai 2016
Excellent hotel
I have stayed at this hotel on multiple occasions and always find it a pleasure. The staff always go the extra mile to help. Note the hotel is currently undergoing a major renovation/upgrade (2016-2017) and while most things are unaffected the swimming pool is currently shut which was my only disappointment, so if it's best to check which facilities are open before booking.

eng G.
Malaezia
11 mai 2016
Grand Park City
the hotel is now under renovation. The noise is very loud and noisy.

MOHAMMED R.
Singapore
07 mai 2016
Clean room and Polite staff
Room is clean. bathtub is huge and staff is very polite.. All the best grand park city hall

JASON L.
Singapore
07 mai 2016
Disappointed staycation .
1st. check in were slow after filling details the staff tell me give her 10mins to check is the room ready. After 10mins I went over to check she told me there were no one pick up as they having meeting and said manager has went up to check it up. So when I saw the manager coming down we waited another 5min they still got no action so I went over again . this time manager tell me give him 10mins have to check and make sure everything ok. So at that point we are abit piss off after waiting more then 10mins yet request another 10mins dunno how many 10mins needed. So I insisted to get the key since room is already clean why should we keep waiting. When I step into the room abit disappointed is like different fm the photo I seen fm Agonda. Photo look very nice and new room that what attracted me to book. 2nd. The room air con is down at sometime. After we came back fm din the room was very stuffy and I called the reception she told oh air con is down not only affecting 6th flr most other level olso affected the contractor & technician is here looking at the problem. We could not have a good sleep because so stuffy. 3rd . if the room Can be sound proof that will be great . Overall not a pleasant staycation for us . Regards Jo