2015
Foarte bun 7,9
pe baza a 3296 opinii

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Foarte bun



din 3296 opinii
  • Curățenie 7,7
  • Dotări 7,7
  • Situare 8,8
  • Confort/Standard Cameră 7,9
  • Prestaţia personalului 7,8
  • Raport calitate-preț 7,5
  • Alimentaţie/Local 7,4
Aranjare după

Reed din Statele Unite
Familie cu copii mici
Cameră superior
Sejur o noapte în septembrie 2016
Fell short of the mark
Traveled over 30 hours total from US to Cebu. Had stayed here previously and it was quite nice. Picked this hotel specifically because of the location close to the airport and we knew we would be tired. Here are the reasons we will not stay in this hotel ever again. 1. We booked the hotel room four months in advance and paid in advance. Requested late check in. However when we reached the hotel, the room type we requested was not available. Instead of a double bed, we got two single beds. We had planned to sleep with our one-year-old between us, but could not. Harder to keep the child on the bed if we could not be on each side of her on a larger bed. 2. When we asked why the room was not available, they told us it was our fault because we arrived so late. Well, we requested late arrival, and paid four months in advance, you would think they could hold the room for us. Instead, they blamed us for our late arrival (the one we notified them about). 3. In the room, the sheets were damp. It appeared that the room had not been air conditioned for days, and the sheets had absorbed a lot of humidity. At 2 in the morning, with a one year old baby, the last thing you want to do is wake up the child and have the sheets and bedding changed. It was a very uncomfortable sleep in the damp sheets. 4. The staff is usually dressed very professionally. However, on this trip, one of the women behind the counter had the normal Waterfront shirt on (looks very professional) but was wearing blue jeans! ??? Huh ??? Well, you lost a repeat customer forever. Was planning to use the hotel on our trip back to the US next month, but there are so many offerings in the area, we will find one that really wants our business.
Recenzat 28 septembrie 2016

John din Filipine
Familie cu copii mari
Cameră superior
Sejur o noapte în august 2016
waterfront is the best hotel
friendly staff, accesible
Recenzat 27 septembrie 2016

Francis din Statele Unite
Turist solitar
Cameră superior
Sejur 2 nopți în septembrie 2016
Convenient
Staff very professional
Recenzat 25 septembrie 2016

christopher din Statele Unite
Turist solitar
Cameră superior
Sejur o noapte în mai 2016
Great hotel and staff
Good value for money!
Recenzat 25 septembrie 2016

anthony din Regatul Unit
Turist solitar
Cameră superior
Sejur 13 nopți în septembrie 2016
Stay here every time I come to Cebu.
Staff so friendly and polite alway there to help And make my stay pleasurable
Recenzat 25 septembrie 2016

Richmond din Filipine
Familie cu copii mari
Cameră superior
Sejur o noapte în septembrie 2016
Hotel lobby has certain smell
Hotel rooms lacks some stuff.. sofa chair does not have a foam, or either the foam is being repaired or misplace.. they should have just remove the chair..
Recenzat 24 septembrie 2016

Sungsik din Coreea de Sud
Turist solitar
Cameră superior
Sejur o noapte în iunie 2016
airport casino hotel
just front of mactan airport, when you arrive late at airport, good to stay one day and enjoy casino
Recenzat 19 septembrie 2016

joseph din Statele Unite
Familie cu copii mici
Suită deluxe
Sejur o noapte în septembrie 2016
nice hotel. good breakfast buffet. gaurds are friendlier than the staff
DO NOT leave a towel on the bathroom floor. They charge you for doing that. Only p23 but that's just stupid. With "rules" like that I wont be staying here again
Recenzat 19 septembrie 2016

Vivian din Filipine
Familie cu copii mari
Cameră superior
Sejur o noapte în septembrie 2016
Amazing Stay
Waterfront Mactan is truly fantastic! Location is very near at the airport. Its right across of the departure area. Staff are so friendly and helpful. The receptionist upgraded our room to executive suite when we have just booked the Superior room. Room is super clean and fabulous! We totally enjoyed our stay 😸 Will definitely go back and recommend this hotel to my friends👍
Recenzat 17 septembrie 2016

Christina din China
Cuplu
Cameră superior
Sejur o noapte în martie 2016
Great!
Very near the airport. Hotel is great.
Recenzat 16 septembrie 2016


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