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Fantastic 8,7
pe baza a 7516 opinii

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din 7516 opinii
  • Condiţii/Curăţenie Hotel 9,2
  • Dotări 9,1
  • Situare 8,7
  • Confort/Standard Cameră 8,9
  • Prestaţia personalului 9,0
  • Calitate-preţ 8,4
  • Alimentaţie/Local 8,1
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Chun L.
Hong Kong
22 iunie 2015
the facility is wonderful
the late check-out time is only extended from 11am to 12.30pm but sometimes too crowded.

Kwok K.
Hong Kong
22 iunie 2015
The price is a bit too high
Facilities, location and staff

Lynette D.
Regatul Unit
22 iunie 2015
Exceeded my expectations!
Instant customer service from beginning to end, outdoor pools & Jacuzzis, the overall complete grand-ness of the whole hotel
Amazing! From arrival we were plucked to private instant check-in, all of the staff were attentive - but not in your face. The diamond lobby was impressive with it's half hour mini showing of the huge diamond! The- decor was grand and luxurious, staff greeting you upon entering and leaving the lifts, the laser light show from the 3 buildings - even better from the Jacuzzi which was at the right temperature all the time, the choice of Jacuzzis. I had read a handful of bad reviews mainly on customer service and confusion of which lobby to check in at and having to walk through the building & I nearly booked somewhere else.. so glad I didn't! The only thing is that it's not in the centre & you have to get a taxi, but once your'e in the hotel you kind of don't want to leave! Leaving was a sad affair! I would highly recommend this hotel without hesitation :)

Hong Kong
22 iunie 2015
Good hotel in Macau
room cleaness and quiet, swimming pool facility,
Enjoy a nice holiday with family.

Hong Kong
20 iunie 2015
very good

Jose J.
19 iunie 2015
Very nice swimming facilities
swimming facilities, cassino, restaurants
We spend 3 nights at JW hotel which shares same swimming facilities and casino and 1 night at Galaxy hotel. Galaxy is good, but unfortunately we where not so happy as our non-smoking room had terrible smoke smell. This is terrible issue when you travel to places where people don't respect the non-smoking environment. Unfortunately quite common in Asia. Besides this terrible issue, everything else was fine.

Shenny L.
Regatul Unit
19 iunie 2015
Very impressive decor, plenty of restaurants, very friendly staff

Joao S.
19 iunie 2015
Excellent Stay
Spacious Room, lots of retaurant selections, muitiple transporations route
Was very good during all the stay (room, food and recreation). Really recomment to spend more time in Galaxy Wave Pool (know that Resort is expended the size in Jun) which located at 3/F.

Kwok F.
Hong Kong
17 iunie 2015
Good and Not so good
New water slide attraction was good.
Check out time at 1:00 pm was not flexible, considering my check-in was around 5 pm on the before.

wee T.
17 iunie 2015
a great stay
ambience, hospitality & comfort