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din 1114 opinii
  • Condiţii/Curăţenie Hotel 8,6
  • Dotări 8,3
  • Situare 8,5
  • Confort/Standard Cameră 8,4
  • Prestaţia personalului 8,3
  • Calitate-preţ 7,8
  • Alimentaţie/Local 7,8
Aranjare după

Taek-Gwang L. din Coreea de Sud
Călători individuali
Sejur 3 nopți în august 2016
Location is perfect
Good location. The staff is so kind. The pool on the rooftop is fantastic.
Recenzat 19 august 2016

Kheng G. din Singapore
Călători drum de afaceri
Sejur 2 nopți în august 2016
There is no queuing pattern or system. Counter adviser simply take whoever walks in or cut in front. Front desk is not polite. I'm a customer, I don't owe the hotel anything or the staff!
Recenzat 14 august 2016

Jayesh P. din Regatul Unit
Familii cu copii în vârstă
Sejur 7 nopți în iulie 2016
Nice hotel and good location
A nice hotel and well connected. The staff we encountered were friendly and willing to help.
Recenzat 09 august 2016

Sungwook L. din Coreea de Sud
Călători drum de afaceri
Sejur 2 nopți în august 2016
very good trouble
Recenzat 08 august 2016

YIRU S. din Taiwan
Călători în pereche
Sejur o noapte în iulie 2016
the concierge is terrible
Originally we were supposed to have a good stay, but it was all ruined by the inattentive and terrible concierge service next to the front desk. We bought food that requires refrigerator, we called first to inquire if the front desk could put the food in the fridge and they said yes. Then we gave our food to the concierge and remind them again that it has to be put in the fridge. When we return to the hotel ready to pick up our luggage and the food, we discovered that the food was hanged on our luggage outside the hotel, and everything got rotten. We were very angry since it's a waste of food (we could not eat it again after it's exposed in hot weather for so many hours) so we complained to the concierge manager. The manager distrusted us and treat us like we were lying. We were furious and disappointed about how Royal Garden Hotel treat its customer and reluctant to apologize when it's their staff's fault.
Recenzat 29 iulie 2016

Ruo T. din Malaezia
Călători drum de afaceri
Sejur 3 nopți în iulie 2016
Good location
Good location, expensive tho.
Recenzat 27 iulie 2016

Riko W. din Japonia
Călători individuali
Sejur 2 nopți în iulie 2016
It was nice staying here.
It was my third time staying at this hotel and I thought their survise skills were getting better than previous time.
Recenzat 27 iulie 2016

Chiang P. din Hong Kong
Călători în pereche
Sejur o noapte în iulie 2016
Appreciated they fulfill our requested.
Recenzat 26 iulie 2016

Frankie W. din Hong Kong
Călători în pereche
Sejur o noapte în iulie 2016
Roof top swimming pool surrounded by commercial buildings
Good location for shopping and food in this area. We enjoy the roof top swimming pool even not so big due to limited space, under the very hot season right now, it is still a good choice for hiding away from the busy life.
Recenzat 25 iulie 2016

Ali K. din Rusia
Familii cu copii tineri
Sejur o noapte în iunie 2016
Best Hotel in Best City
Location ,Service , Clean , Comfortable , Beautiful design
Recenzat 15 iulie 2016